To show the organization of the course that includes this module, follow this link:  Course organization

Learning outcomes

The course aims to provide the learner with the theoretical and practical information concerning the management and development of the human resource in rehabilitation.

At the end of the course the student must demonstrate / be able to:
- adopt relevant and updated procedures for the selection, introduction, enhancement and evaluation of the collaborators.
- promote the development of skills and the potential of the collaborators.
- adopt participatory and leadership approaches in the management and management of personnel.

Program

-Leadership and management
Leadership and management in healthcare companies
Processes of leadership and construction of a context with a shared organizational culture Organizations oriented to leadership
The distinctive characters of leadership
Dissemination of leadership and consensus
Styles of direction and styles of leadership

-Teamworking and communication
The paradigms of communication
The communicative process: verbal, preverbal, non-verbal and feedback
Communication within the teams; know and share the values ​​in the teams; know the decision-making criteria of team members to increase effectiveness and efficiency; negotiate in teams
Working for goals

Strategic models for measuring and managing healthcare performance Advanced systems for measuring performance in healthcare
The Balanced Scorecard: logic and potential in healthcare
The logical structure of the Balanced Scorecard
The organizational cascading of the Balanced Scorecard
From measurement to performance management
- Tools and evaluation processes of personnel in healthcare
- Corporate management: strategic management of personnel

- Tools and models of strategic government for health education
The strategic potential of health education
Evaluation processes of ex ante training, in itinere and ex post Training dossier and personnel development processes in healthcare
- Staff development processes
The psychological balance
The processes of empowerment and engagement

Examination Methods

Aims:
To pass the exam students must demonstrate:
- know the theoretical and practical contents of the teaching provided.
 
Contents:
The exam content covers all the topics covered in class and reported in the program of this course.
 
Assessment methods:
- oral exam (to test the theoretical knowledge) through an interview with the teacher;
 
Evaluation method:
- oral exam (score from 0-30);
 
There are no exam differences between attending and non-attending students.