The programme

Here you can find an overview of the degree programme, including information on its organisation and regulations, as well as a number of useful information. In addition, this section includes an overview of the University’s Quality Assurance system and the Student Orientation services available to prospective students, to help them choose the right course for them.

Student orientation services

The new website of the Student Orientation Office, with new form and content, is the result of a long process aimed at providing a better and more comprehensive service to its many users. Users are mostly secondary school pupils approaching the University for the first time, and schools' University Orientation Services which organise activities to assist their pupils in post-school choices. Making a decision means choosing the best alternative to satisfy one's expectations, preferences and aspirations. 
 
More details: www.univr.it/orientamento (italian page)

Sportello telefonico: dal lunedì al venerdì, dalle ore 9:00 alle 13:00.

Find out more

Course of study in brief

Degree programme annual factsheet (SUA-CdS)

As part of the Quality Assurance system, complete, updated and easily available information on objectives, study plan, resources used and results achieved for each degree programme is made available through the SUA-CdS - Scheda Unica Annuale del Corso di Studio (Degree programme annual factsheet). This includes an Overview and three public sections (Learning Objectives, Student Experience, Learning Outcomes) which together provide a wide range of information about each degree programme. The SUA-CdS also contains an administrative section (Administration and Quality Management) that is for internal use only.

The Degree programme annual factsheet (SUA-CdS), which is currently available only in Italian, is a valuable tool that can be used by the University to design, implement and reorganise, as well as to evaluate, each degree programme. However, the SUA-CdS factsheet is also useful for students, to help them choose the right programme of study.
 

  • Degree type Corsi di laurea Magistrale
  • Duration 2  years
  • Part-time Study option available Yes
  • Admissions Subject to entry requirements
  • Class attendance requirements Non obbligatoria
  • Degree class LM-87
  • Administrative headquarters verona
  • Teaching Locations Map of the Locations
  • Language Italian
L’obiettivo formativo ultimo del CdS di Servizio Sociale in ambiti complessi consiste nella formazione degli/delle studenti al profilo professionale di Assistente Sociale Specialista.
Costituiscono un riferimento per la definizione della figura professionale dell’Assistente Sociale Specialista:
-la legge n.84 del 23 marzo 1993 (istitutiva dell’Albo Professionale),
-il DM 270/2004 di definizione delle classi di laurea
- il Codice deontologico dell’assistente sociale.
Da tali documenti emerge la figura di un professionista dell’assistenza sociale in grado di intervenire nell’ambito di problemi sociali particolarmente complessi e in ambiti organizzativi dotati anch’essi di elevata complessità.
A tal fine è necessario formare una figura professionale che possegga competenze per la decodifica di bisogni complessi delle persone, delle famiglie, dei gruppi, della comunità e del territorio, per la formulazione di diagnosi sociali, per il counseling psicosociale, per interventi di mediazione negli ambiti familiare, minorile, sociale e penale, per la gestione e l'organizzazione di risorse sia in ambito pubblico che di privato sociale, per la preparazione e erogazione di progetti di servizio sociale.
La complessità di funzioni di questo tipo richiede, oltre ad una professionalità progredita riguardante le modalità del processo di aiuto, il possesso di conoscenze interdisciplinari su scala molto più estesa rispetto alla preparazione di base, non solo di carattere giuridico, ma anche psicologico, sociologico, filosofico, progettuale, economico e gestionale con il sostegno di discipline mediche.
Dal punto di vista della struttura del percorso di studio si prevede di articolare i due anni del corso integrando le aree suddette secondo un approccio che:
- nel primo anno sviluppi saperi specifici e metodologie di analisi, programmazione e progettazione sociale (sociologia, diritto, psicologia Sociale dei processi comunicativi e relazionali, discipline mediche, economia politica, diritto privato e del lavoro, lingua straniera), garantendo la visione multidisciplinare e nel contempo professionalizzante in merito agli interventi complessi;
- nel secondo anno preveda discipline teorico- riflessive e caratterizzanti i sistemi complessi (geografia sociale, organizzazione aziendale, etica sociale, pedagogia interculturale, discipline di servizio sociale avanzate) finalizzate a potenziare analisi e riflessioni critiche implicate nelle figure professionali che vengono formate, con un'attenzione specifica alla prospettiva comunitaria delle azioni di servizio sociale.
A ciò si aggiunge il percorso di tirocinio fortemente professionalizzante in quanto si avvale di tutor che sono operatori di settore altamente qualificati, rispetto ai quali si privilegiano servizi ad alta complessità.

PROFILI PROFESSIONALI

ASSISTENTE SOCIALE SPECIALISTICA

Funzione in un contesto di lavoro

Gli elementi caratterizzanti il profilo sono i seguenti:
- è di riferimento in servizi sociali innovativi che operano in campi ad elevata complessità (famiglia,
tossicodipendenza, immigrazione, etc.), appartenenti al settore pubblico, privato o al terzo settore;
- presenta expertise (management ecc.) in grado di dare consulenza su problemi di intervento sociale ad alta complessità al proprio e ad altri servizi;

- possiede strumenti di analisi, ricerca, progettazione, programmazione e conoscenze organizzative e inter-organizzative adatte a ricoprire anche ruoli di coordinamento (di servizi o di aree) o di direzione.

Competenze associate alla funzione

Rispetto alle funzioni che caratterizzano in modo preciso il profilo professionale, al termine del percorso formativo lo studente deve dimostrare di:

- saper progettare, realizzare e/o fornire consulenze in merito a interventi di progetto/progettazione sociale in ambiti complessi relativi a situazioni di forte vulnerabilità, deprivazione, esclusione e grave disagio sociale;

- essere in grado di agire rispetto alla prevenzione, cura e riabilitazione di individui e gruppi a rischio o colpiti da gravi patologie disabilitanti;

- essere capace di gestire situazioni complesse con la compartecipazione di molteplici enti e istituzioni in modo da indirizzarli verso finalità condivise;

- avere capacità di promuovere e mobilitare risorse pubbliche, del terzo settore, del tessuto comunitario (reti e capitale sociale) e di quello economico (fondazioni bancarie, welfare aziendale);

- saper operare in ambiente istituzionale e organizzativo caratterizzato da interventi multi-professionali (sociali e sanitari);

- possedere elevata competenza nell'analisi, nella ricerca psico-sociale e nell'interpretazione della domanda sociale di benessere e nella presa di decisione;

- saper adottare adeguati strumenti metodologici di valutazione di esito dell'azione professionale e dei servizi, in ottemperanza a criteri di eccellenza per l'accreditamento e la certificazione di qualità dei servizi

Sbocchi occupazionali

Il corso di studi prepara alla professione di Assistente sociale specialista. La laurea magistrale permette di sostenere l’Esame di Stato per iscriversi alla Sezione A dell’Albo professionale degli Assistenti sociali. Il superamento dell’Esame di Stato permette l’esercizio della professione come Assistente sociale specialista.

- Servizi degli enti locali o del privato sociale che si occupano di situazioni multi-problematiche;

- Servizi ad alta integrazione socio-sanitaria (Consultori familiari, Servizi per le dipendenze/SER.D, Servizi per disabili, Servizi di salute mentale delle ULSS);

- Uffici di Servizio sociale del Ministero della Giustizia: giustizia minorile (USSM); di Esecuzione Penale Esterna (UEPE);

- Centri Affidi familiari (attivati da Enti Locali);

- Centri di coordinamento e progettazione (di Comuni e di Aziende Sanitarie Locali);

- Formazione degli operatori sociali: attività di supervisione di assistenti sociali;

- Esercizio della libera professione in forma individuale o associata.


Quality Assurance

The quality of a degree programme is the extent to which it achieves its educational objectives and meets the quality requirements of the educational activities offered, which are determined in line with the needs and expectations of students and representatives of the world of work.

This programme has adopted a teaching Quality Assurance system in line with the University’s quality assurance guidelines and based on the e ANVUR national quality assurance guidelines, by carrying out the following activities:
  • periodic consultations with representatives of the world of work to assess the adequacy of the cultural and professional profiles offered in their courses;
  • design of educational contents and planning of resources;
  • organisation of educational activities and teaching services;
  • monitoring the effectiveness of teaching and planning measures to improve teaching and services;
  • provision of complete and up-to-date information on its website, relating to the programme (professional roles, expected learning outcomes, learning activities).
The above activities are scheduled and interrelated, based on the PDCA principles (Plan, Do, Check, Act).
schema_qualita

In a Quality Assurance system, students play a fundamental role: each student can play their part by participating in the Quality Assurance groups of their degree programme and in the Faculty-Student Joint Committees or, more simply, by taking part in the Student Survey on teaching, or questionnaires. It’s in this context that specific workshops for student representatives (‘Laboratori di rappresentanza attiva’) are periodically made available to students by the University and the University’s Quality Assurance Board. To find out more, please see the relevant section.

Il sistema di valutazione universitario e il ruolo dello studente

by Prof. Graziano Pravadelli: a lecture recorded on the occasion of the January 2021 workshop for student representatives.

QA bodies

QA in degree programmes

QA activities

Degree Programme description and regulations

symbol pdf-document

Not yet available

The Degree programme teaching regulations, published on june/july set out the organisational aspects of the degree programme, in line with the University’s teaching regulations. It includes general information about the programme, links to the relevant module web pages and specifies the administrative aspects.

Other Rules

To view other regulations of interest refer to the section: Statute and regulations

The Italian University system

schema_qualita

First-cycle degrees: Bachelor’s degree programme

First-cycle degrees are aimed at enabling students to achieve a command of general scientific methods and content, and to acquire specific professional knowledge.
Admission requirements: secondary school diploma after completing 13 years of study in total and passing the relevant State examination, or equivalent foreign qualification; admission may be subject to further assessment.
Duration: three years.
Graduation: in order to obtain the degree, it is necessary to gain at least 180 CFU; doing an internship and preparing a dissertation/thesis may also be required. Upon completion of a Bachelor’s degree, graduates may continue their studies by enrolling in a Master’s degree or other second-cycle degree programmes and courses.
Academic title: upon completion of a Bachelor’s degree (Laurea), graduates are awarded the title of “Dottore”.

Second-cycle degrees: Master’s degree

Second-cycle degrees aim to provide students with an advanced training and knowledge to take on highly-skilled roles.
Admission requirements: applicants must hold a Bachelor’s degree, or a foreign equivalent qualification; curricular admission requirements for each course may vary depending on each University.
Duration: two years.
Graduation: in order to obtain the degree, it is necessary to gain at least 120 CFU, as well as preparing and presenting a dissertation/thesis.
Academic title: upon completion of a Master’s degree (Laurea Magistrale), graduates are awarded the title of “Dottore magistrale”. Single cycle/Combined Bachelor+Master’s degrees
Some courses (Medicine and Surgery, Veterinary Medicine, Dentistry and Dental Prosthetics, Pharmacy and Industrial Pharmacy, Architecture and Building Engineering-Architecture, Law, Primary Education) are offered as Single cycle/Combined Bachelor+Master’s degrees (Corsi di Laurea Magistrale a Ciclo Unico).
Admission requirements: applicants must hold a secondary school diploma or equivalent foreign qualification; admission is subject to passing an admission test.
Duration: five years (six years and 360 CFU for Medicine and Surgery, and Dentistry and Dental Prosthetics).
Graduation: in order to obtain the degree, it is necessary to gain at least 300 CFU, as well as preparing and presenting a dissertation/thesis. Upon completion of a Single-cycle degree, graduates may continue their studies by applying for a PhD programme (Dottorato di Ricerca) or other third-cycle courses.
Academic title: upon completion of a Master’s degree (Laurea Magistrale), graduates are awarded the title of “Dottore magistrale”.

Third-cycle degrees

PhD programmes: these courses enable students to gain reliable methodologies for advanced scientific research through innovative methodologies and new technologies, and generally include internships abroad and lab activities at research laboratories. Graduates wishing to apply for a PhD programme must have a Master’s degree (or a foreign equivalent qualification) and pass an open competition; PhD programmes have a minimum duration of three years. In order to complete the programme, students must produce a research thesis/dissertation and present it at a final examination.
Academic title: upon completion of a PhD programme, students are awarded the title of “Dottore di ricerca”, or “PhD”.
Postgraduate specialisation courses: these are third-cycle courses aimed at enabling students to develop advanced knowledge and highly-specialised skills, such as in the medical, clinical and surgical fields. To be admitted to these courses, applicants must have a Master’s degree (or a foreign equivalent qualification) and pass an open competition. Postgraduate specialisation courses may last from two (120 CFU) to 6 years (360 CFU) depending on the type. Academic title: upon completion of this programme, graduates are awarded a “Diploma di Specializzazione”.

Professional Master’s programme

1st-level Professional Master’s programmes: these courses enable students to further enhance their scientific knowledge and professional skills. In order to apply, applicants must have a Bachelor’s degree, or foreign equivalent qualification. The minimum duration is one year (60 CFU). Please note that completing this course will not provide you with direct access to a PhD programme (Dottorato di Ricerca), or other third-cycle courses, as these courses are run and managed by each University at the local level. Upon completion of this programme, students are awarded a “Master universitario di primo livello”.
2nd-level Professional Master’s programmes: these courses enable students to further enhance their scientific knowledge and professional skills. In order to apply, applicants must have a Master’s degree, or foreign equivalent qualification. The minimum duration is one year (60 CFU). Please note that completing this course will not provide you with direct access to a PhD programme (Dottorato di Ricerca), or other third-cycle courses, as these courses are run and managed by each University at the local level. Upon completion of this programme, students are awarded a “Master universitario di secondo livello”.

Other useful things

Crediti Formativi Universitari (CFU/ECTS credits): Italian university courses are based on the CFU system. 1 CFU is equal to 25 hours of study. The average annual academic workload for a full-time student is generally assumed to be 60 CFU. CFU and ECTS credits serve the same purpose and generally have the same value.
Degree class: Bachelor's and Master's degree programmes that have the same learning objectives and activities are grouped into “degree classes". The educational content of each programme is set autonomously by each university; however, universities are required to include certain educational activities (and the corresponding number of CFU credits) set at the national level. These requirements are established in relation to each degree class. Degrees in the same class have the same legal value.
Double/Joint degrees: the Italian universities may establish degree programmes in partnership with other Italian or foreign universities. Upon completion of these courses, graduates are awarded a joint or double/multiple degree, one from each Partner University.

Why Verona