Studying at the University of Verona
Study Plan
Your Study Plan includes all the learning activities you will undertake during your time at the University, such as modules, lab activities and practicals, seminars, project work, internships, as well as educational off-site visits, conferences and the final examination, or graduation.
Online interaction: e-mail, twitter, facebook, instagram 1 Credits
SSD:L-LIN/12
Detail of the ModulePresentations: visual and digital (powerpoint, prezi) tools 1 Credits
SSD:L-LIN/12
Detail of the ModuleInterpersonal Communication in the workplace (2022/2023)
Teaching code
4S008764
Credits
1
Language
English
Learning objectives
In this module we will look at different registers, levels of formality, and politeness forms which can be applied when communicating in the workplace.
In particular, students will practice the use of diplomatic English during written and spoken interactions with co-workers, business-partners, your boss, your employees, etc.
Prerequisites and basic notions
English language level equivalent or superior to B1.
Program
At the end of the module students will be able to
• make polite requests
• express disagreement respectfully
• reply to complaints in a professional way
• deliver negative messages diplomatically.
Didactic methods
Blended-learning. The module will include a 3-hour class and 3 hours of online activities on which students will receive feedback from the instructor.
Learning assessment procedures
Students will submit an assignment and participate in a reflection activity on the Moodle platform as part of the module.
Evaluation criteria
a) Language accuracy (e.g. grammatical/lexical range)
b) Register appropriateness (e.g. degree of formality, style, appropriate register for specific text types)
c) Topic coherence
d) Cohesion and textual structure
e) Visual components (e.g. typesetting, choice of images, text distribution in slides, color palette, layout) (if applicable)
f) Pronunciation (if applicable)
g) Originality and personal voice
Exam language
Inglese
Duration
The course has a total duration of Months: 4 and will be held in the period from October 1, 2022 to January 31, 2023.Lecture timetable
Saturday morning (3 hours per week).When and where
Time frame: starting in October 2022. Weekly lessons.
Lessons: face-to-face or in synchronous videostreaming on Saturday morning (3 hours per week)
Place: University of Verona – Veronetta campus
Study mode
Classes are held in presence.
Project work, interim assessments, final test
A final examination, consisting of the preparation of a written portfolio (to be submitted by the deadline specified by the lecturers) and an oral presentation.