Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Academic calendar
The academic calendar shows the deadlines and scheduled events that are relevant to students, teaching and technical-administrative staff of the University. Public holidays and University closures are also indicated. The academic year normally begins on 1 October each year and ends on 30 September of the following year.
Course calendar
The Academic Calendar sets out the degree programme lecture and exam timetables, as well as the relevant university closure dates..
Period | From | To |
---|---|---|
primo semestre | Sep 15, 2014 | Jan 9, 2015 |
secondo semestre | Feb 19, 2015 | May 29, 2015 |
Session | From | To |
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sessione invernale | Jan 12, 2015 | Feb 18, 2015 |
sessione estiva | Jun 4, 2015 | Jul 11, 2015 |
sessione autunnale | Aug 24, 2015 | Sep 9, 2015 |
Session | From | To |
---|---|---|
sessione autunnale | Dec 12, 2014 | Dec 19, 2014 |
sessione invernale | Apr 8, 2015 | Apr 10, 2015 |
sessione estiva | Sep 10, 2015 | Sep 11, 2015 |
Period | From | To |
---|---|---|
festività natalizie | Dec 22, 2014 | Jan 5, 2015 |
festività pasquali | Apr 3, 2015 | Apr 7, 2015 |
vacanze estive | Aug 10, 2015 | Aug 22, 2015 |
Exam calendar
Exam dates and rounds are managed by the relevant Economics Teaching and Student Services Unit.
To view all the exam sessions available, please use the Exam dashboard on ESSE3.
If you forgot your login details or have problems logging in, please contact the relevant IT HelpDesk, or check the login details recovery web page.
Should you have any doubts or questions, please check the Enrollment FAQs
Academic staff
Borghesi Antonio
antonio.borghesi@univr.it +39 045 802 8218Mussini Mauro
mauro.mussini@univr.itStudy Plan
The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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2° Year activated in the A.Y. 2015/2016
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Customer service and supply chain management (2015/2016)
Teaching code
4S00526
Academic staff
Coordinator
Credits
9
Language
Italian
Scientific Disciplinary Sector (SSD)
SECS-P/08 - MANAGEMENT
Period
Secondo Semestre Magistrali dal Feb 22, 2016 al Jun 1, 2016.
Learning outcomes
The purpose of the module is to provide an adequate acknowledge about the instruments which allow firms to realize the customer satisfaction across supply chain. It plays a key role for the creation of customer value, usually the first goal of marketing activities.Thus another aim of the course is to analyse supply chain strategies for a global firm.
Program
The course will take place in italian. See the main description for details of the programme.
- Business functions and processes
- Customer Service, logistics and supply chain
- Logistics and customer value
- Measuring logistics costs and performance
- Responsive Supply Chain
- Strategic lead-time management
- The synchronous supply chain
- Complexity and the supply chain
- Managing the golbal pipeline
- Managing Supply Chain Risks
- Marketing-Logistics and the era of network competition
Reference Books:
- Antonio Borghesi, Marketing-Logistica, Giuffrè, Milano, 2006
- Christopher Martin, Logistics & Supply Chain Management, Pearson, 2011,
- Borghesi A.-Gaudenzi B.- Russo I., Casi ed esperienze di logistica nelle imprese italiane, Quiedit Edizione 2009
- All materials available in the e-learning area.
Examination Methods
The exam is written and oral.
The written exam is divided into two parts.
The first part consists of 9 questions with closed answers. Failure to respond is considered wrong answer. The wrong answer does not result in charges. For each correct answer will be awarded 2/30 (for all the correct answers, then, 18/30). Who should respond properly to less than 5 out of 9 questions can not access the marking of the second part of the written examination. To perform the test the time available will be 10 minutes.
The second part consists of an open question relating to a business case with respect to which the student has to propose a suitable solution. For the test will come a time of 40 minutes.
The oral examination will be carried out only by those for whom the teacher considers that it lacks sufficient elements of judgment with the written exams.
The oral examination consists of establishing the critical knowledge of the contents of the study material.
REGISTRATION EXAM IS OBLIGED FOLLOWING THE ELECTRONIC PROCEDURES FOLLOWING.
DO NOT send e-mail to the teacher for the enrollment examination. Emails with that object will not be answered.
Exams take place on any particular day, no exceptions
Type D and Type F activities
Modules not yet included
Career prospects
Module/Programme news
News for students
There you will find information, resources and services useful during your time at the University (Student’s exam record, your study plan on ESSE3, Distance Learning courses, university email account, office forms, administrative procedures, etc.). You can log into MyUnivr with your GIA login details: only in this way will you be able to receive notification of all the notices from your teachers and your secretariat via email and soon also via the Univr app.
Linguistic training CLA
Graduation
List of thesis proposals
theses proposals | Research area |
---|---|
Brand identity e corporate brand storytelling | Various topics |
Il futuro del corporate reporting (COVID19) | Various topics |
Le scelte alimentari dei giovani italiani: quanto è importante la sostenibilità? | Various topics |
Nuovi scenari e nuovi contesti di acquisto e consumo di bevande alcoliche | Various topics |
Sfide e opportunità del contesto digitale | Various topics |
Tesi di Laurea in Economia Comportamentale | Various topics |