Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Academic calendar
The academic calendar shows the deadlines and scheduled events that are relevant to students, teaching and technical-administrative staff of the University. Public holidays and University closures are also indicated. The academic year normally begins on 1 October each year and ends on 30 September of the following year.
Course calendar
The Academic Calendar sets out the degree programme lecture and exam timetables, as well as the relevant university closure dates..
| Period | From | To |
|---|---|---|
| Primo Semestre Magistrali | Oct 2, 2017 | Dec 22, 2017 |
| Secondo Semestre Magistrali | Feb 26, 2018 | May 25, 2018 |
| Session | From | To |
|---|---|---|
| Esami sessione invernale Magistrali | Jan 8, 2018 | Feb 23, 2018 |
| Esami sessione estiva Magistrali | May 28, 2018 | Jul 6, 2018 |
| Esami sessione autunnale 2018 | Aug 27, 2018 | Sep 14, 2018 |
| Session | From | To |
|---|---|---|
| Lauree sessione autunnale (validità a.a. 2016/17) | Nov 27, 2017 | Nov 28, 2017 |
| Lauree sessione invernale (validità a.a. 2016/17) | Apr 4, 2018 | Apr 6, 2018 |
| Lauree sessione estiva (validità a.a. 2017/18) | Sep 10, 2018 | Sep 11, 2018 |
| Period | From | To |
|---|---|---|
| All Saints Day | Nov 1, 2017 | Nov 1, 2017 |
| Festa Immacolata Concezione | Dec 8, 2017 | Dec 8, 2017 |
| attività sospese (Natale) | Dec 23, 2017 | Jan 7, 2018 |
| Easter break | Mar 30, 2018 | Apr 3, 2018 |
| Liberation Day | Apr 25, 2018 | Apr 25, 2018 |
| attività sospese (Festa dei lavoratori) | Apr 30, 2018 | Apr 30, 2018 |
| Labour Day | May 1, 2018 | May 1, 2018 |
| Festa Patronale | May 21, 2018 | May 21, 2018 |
| attività sospese estive | Aug 6, 2018 | Aug 24, 2018 |
Exam calendar
Exam dates and rounds are managed by the relevant Economics Teaching and Student Services Unit.
To view all the exam sessions available, please use the Exam dashboard on ESSE3.
If you forgot your login details or have problems logging in, please contact the relevant IT HelpDesk, or check the login details recovery web page.
Should you have any doubts or questions, please check the Enrolment FAQs
Academic staff
Study Plan
The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University. Please select your Study Plan based on your enrolment year.
| Modules | Credits | TAF | SSD |
|---|
| Modules | Credits | TAF | SSD |
|---|
1° Year
| Modules | Credits | TAF | SSD |
|---|
2° Year
| Modules | Credits | TAF | SSD |
|---|
| Modules | Credits | TAF | SSD |
|---|
Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Customer service and supply chain management (2017/2018)
Teaching code
4S00526
Academic staff
Coordinatore
Credits
9
Scientific Disciplinary Sector (SSD)
SECS-P/08 - MANAGEMENT
Language
Italian
Period
Secondo Semestre Magistrali dal Feb 26, 2018 al May 25, 2018.
Learning outcomes
The aim of the course is to analyze all organizational dynamics in the different healthcare organization focusing on efficiency and effectiveness. Particularly, the focus is on how managing the product flow efficiency and effectivness of procurement, inventory, materials, products flow and equipment across the healthcare supply chain.
Program
Syllabus
1. Managing health care organization.
- The National Health System
- Hospital healthcare organization (efficiency, effectiveness)
2 Managing inventory and organization model.
- Inventory management.
- Linking inventory with service quality, volume, variety and packaging.
- Key performance indicators
3. Managing the Supply Chain in the health care industry
- The trade-off between the service and efficiency
- Managing procurement in the health care.
- Spending review and procurement model.
Bibliografia
| Author | Title | Publishing house | Year | ISBN | Notes |
|---|---|---|---|---|---|
| Martin Christopher | Logistics and Supply Chain Management (Edizione 5) | Financial Times/Pearson Education; | 2016 |
Examination Methods
The exam is written and oral.
The written part consists of an open question relating to a business case with respect to which the student has to propose a suitable solution (evaluation 80% of total)
The written exam lasts 45-50 minutes and will provide students with maximum 30/30 points.
The oral examination is evaluated with 20% of the overall mark and it consists of establishing the critical knowledge of the contents of the study material.
Type D and Type F activities
| years | Modules | TAF | Teacher | |
|---|---|---|---|---|
| 1° | An Introduction to the History of Economics and Business Economics | D |
Sergio Noto
(Coordinatore)
|
|
| 1° 2° | Laboratorio di metodologia della ricerca: data analysis mediante excel per le decisioni aziendali | D |
Giorgio Mion
(Coordinatore)
|
|
| 1° 2° | Methodological research lab: Natural Experiments for the social science | D |
Alessandro Zardini
(Coordinatore)
|
|
| 1° 2° | Research methodology laboratory: focus groups: design and application | D |
Angelo Bonfanti
(Coordinatore)
|
|
| 1° 2° | Advanced Excel Laboratory (Verona) | D |
Marco Minozzo
(Coordinatore)
|
|
| 1° 2° | Excel Laboratory (Verona) | D |
Marco Minozzo
(Coordinatore)
|
|
Career prospects
Module/Programme news
News for students
There you will find information, resources and services useful during your time at the University (Student’s exam record, your study plan on ESSE3, Distance Learning courses, university email account, office forms, administrative procedures, etc.). You can log into MyUnivr with your GIA login details.
Linguistic training CLA
Graduation
List of theses and work experience proposals
| theses proposals | Research area |
|---|---|
| Il futuro del corporate reporting (COVID19) | Various topics |
| Le nuove sfide per le supply chain (COVID19) | Various topics |
| Le scelte alimentari dei giovani italiani: quanto è importante la sostenibilità? | Various topics |
| Nuovi scenari e nuovi contesti di acquisto e consumo di bevande alcoliche | Various topics |
| Sfide e opportunità del contesto digitale | Various topics |
| Tesi di Laurea in Economia Comportamentale | Various topics |
Internships
Gestione carriere
Further services
I servizi e le attività di orientamento sono pensati per fornire alle future matricole gli strumenti e le informazioni che consentano loro di compiere una scelta consapevole del corso di studi universitario.