Teaching code

4S007261

Credits

9

Coordinatore

Luisa Saiani

Language

Italian

Moodle Seminars

The teaching is organized as follows:

Program

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Educational design in health: from the analysis of educational needs to the definition of educational objectives, the choice of teaching and evaluation methods, The construction of the program of a training event. Teaching methods: interactive lesson, case method, simulations for technical skills. Evaluation process of theoretical and clinical learning: aims, tools, types of tests. The process of assessing the skills and performance of healthcare professionals. The management of evaluation interviews.
Design your professional development (portfolio) Exercise of project work on issues with a high care value and oriented primarily to primary care. Change management: - Planning of an organizational change - Resistances and theories on worker behavior - Coaching and strategies to support and involve chang
1. Staff management in the current healthcare scenario - Magnet hospitals, ideal places to work. Features favoring a good workplace. - Personnel acquisition, staff planning, recruitment, curriculum, selection, hiring, acceptance and insertion. - Evaluation, goal setting and reward systems - The staffing: regulations, the minimum criteria for the staffing, the basic staff, the integration with the basic staff, the overall staffing time, the conditions for a good shiftwork. Variables that affect the need for care staff (care complexity, structure and technology, organizational and care models) 2. Project Management, how to build a project, phases, critical nodes, variables and tools to be used, general intermediate and specific objectives, structure, outcome and process indicators, patient satisfaction, indicators and assistance aspects Tools: brainstorming, Ishikawa diagram, simple / weighted vote, responsibility matrix, lattice models, Gantt diagram.

Bibliography

Examination Methods

The objective of this exam is to evaluate the knowledge acquired by the student and particularly his/her ability to apply it in a proficient way.

The exam shall include different levels:

Written examination: consisting of both multiple-choice and open-ended questions plus questions of interpretation applied to organizational case-studies.
Oral examination: the student will be asked to discuss the educational and organizational change projects assigned in class by the professors and individually produced.


The grade is awarded on a scale from one to thirty. The exam is passed with a grade greater than or equal to 18/30, the maximum attainable grade is 30/30.

The attribution of honours will be considered in case the student demonstrates high levels of critical thinking and argumentative ability.