Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Study Plan
This information is intended exclusively for students already enrolled in this course.If you are a new student interested in enrolling, you can find information about the course of study on the course page:
Laurea magistrale in Scienze pedagogiche - Enrollment from 2025/2026The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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2° Year activated in the A.Y. 2022/2023
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Social Psychology of Groups and Organizations (2021/2022)
Teaching code
4S008176
Teacher
Coordinator
Credits
9
Language
Italian
Scientific Disciplinary Sector (SSD)
M-PSI/05 - SOCIAL PSYCHOLOGY
Period
Sem. 1A, Sem. 1B
Learning outcomes
Knowledge and understanding 1. Providing students with knowledge and understanding of psychological theories that address the fundamental processes underlying the social cognition and perception in the organizational context of services 2. Providing students with knowledge and understanding of psychological theories that address individuals and group’s attitudes and behaviors in the organizational context of services. Applying knowledge and understanding 1. Applying theories on individual, group, organizational functioning to the understanding and analysis. of the functioning and adjustment of individuals to the social environment and to the organizational context within services 2. Applying theories to the understanding and development of the practitioner – service / user’s relationship. 3. Applying theories to the understanding and co-construction of social relationships with co-workers and supervisor within services.
Program
The course will cover the following topics:
• Reality and nature of social groups
• Group formation
• Social identity and group identification
• Elementary group processes
• Need of belonging and social exclusion
• Social norms and conformity
• Group decision-making
• Innovation and change in groups
• Group productivity and efficacy
• Group conflict and cooperation
• Aggressiveness and help in groups
• Intergroup conflict and social inequality
• Conflict reduction
The topics will be addressed both through frontal teaching and in-class assignments with collective discussion aimed at developing students’ skills of group studying and analysis, as well as understanding of underlying dynamics.
Readings:
1. Brown, R., & Peherson, S. (2020). Group processes: Dynamics within and between groups. Hoboken, NJ: Wiley. Tutti i capitoli
2. Vezzali, L., Bova, N., Cocco, V. (2021). Quasi Amici: Oltre i confini della disabilità. Utet.
3. Ellemers, N. & Haslam, S. A. (2019). La teoria dell’identità sociale, in Van Lange, P. A. M., Kruglanski, A. W., & Higgins, E. T., Psicologia sociale: Teorie sui processi psicologici, intraindividuali, interpersonali e intergruppi (pp.187-202). Traduzione italiana a cura di Pagliaro, S., Sacchi, S., & Vezzali, L.. Milano: Edra.
4. Turner, J. C. & Reynolds, K. J. (2019). La teoria della categorizzazione di sé, in Van Lange, P. A. M., Kruglanski, A. W., & Higgins, E. T., Psicologia sociale: Teorie sui processi psicologici, intraindividuali, interpersonali e intergruppi (pp. 203-216). Traduzione italiana a cura di Pagliaro, S., Sacchi, S., & Vezzali, L.. Milano: Edra.
5. Gaertner, S. L. & Dovidio, N. (2019). Il modello dell’identità dell’ingroup comune, in Van Lange, P. A. M., Kruglanski, A. W., & Higgins, E. T., Psicologia sociale: Teorie sui processi psicologici, intraindividuali, interpersonali e intergruppi (pp.217-230). Traduzione italiana a cura di Pagliaro, S., Sacchi, S., & Vezzali, L.. Milano: Edra.
6. Brewer, M. B. (2019). La teoria della distintività ottimale, in Van Lange, P. A. M., Kruglanski, A. W., & Higgins, E. T., Psicologia sociale: Teorie sui processi psicologici, intraindividuali, interpersonali e intergruppi (pp. 245-274). Traduzione italiana a cura di Pagliaro, S., Sacchi, S., & Vezzali, L.. Milano: Edra.
7. Forsyth, D. (2019). Group dynamics (7th ed.). Cengage. Chapter 13, Conflict.
IMPORTANT! Classes will be held in precense (upon reservation). Recordings of the lessons will be made available on moodle by two to three days.
Bibliography
Examination Methods
The exam will consist of an oral examination both for attending and non-attending students. Students will be asked questions about 3-4 topics included in the syllabus, that will be selected by the lecturer. Students are expected to know the relevant theoretical constructs, as well as how to interpret social and organizational behaviour according to the theories and concepts included in the syllabus. The oral examination will test students' capacities of understanding, analysis and communication.
Information about how the exam will be held (presence or via moodle/zoom) will be provided in due course.
