The programme

Here you can find an overview of the degree programme, including information on its organisation and regulations, as well as a number of useful information. In addition, this section includes an overview of the University’s Quality Assurance system and the Student Orientation services available to prospective students, to help them choose the right course for them.

A.A. 2021/2022

Student orientation services

The new website of the Student Orientation Office, with new form and content, is the result of a long process aimed at providing a better and more comprehensive service to its many users. Users are mostly secondary school pupils approaching the University for the first time, and schools' University Orientation Services which organise activities to assist their pupils in post-school choices. Making a decision means choosing the best alternative to satisfy one's expectations, preferences and aspirations. 
 
More details: www.univr.it/orientamento (italian page)

dal lunedì al venerdì dalle ore 9.00 alle ore 13.00 (via S. Francesco n. 22 - Verona).

Find out more

Course of study in brief

The course is aimed at the preparation of qualified social workers with the following competencies, knowledge and abilities: a) a suitable knowledge of the foundations of social work; b) mastery of the methods and techniques relevant to social services; c) practical and operative competencies related to surveying and dealing with social malaise that concerns individuals, groups and communities; d) good team work abilities; e) a good ability to relate the performance of a specific service to a more general cultural, economic, and social context within the community; f) the capacity to effectively utilize, in both a written and oral form, at least one European Union language other than Italian within the specific professional context of exchanging general information; g) a suitable competence and the use of appropriate means for the communication and management of information in general as well as regarding civil rights issues; h) the ability to contextualize within a political and social framework the means of social intervention. In order to guarantee the achievement of these objectives the University of Verona has chosen to continue in the path taken in the 1950s by favouring subjects about social service in relation to other Italian issues, and by making certain that these courses will be taught by social workers with a high level of experience and competence. The same attention has been given to the teaching of law as regards the foundations of social services.
 

Degree programme annual factsheet (SUA-CdS)

As part of the Quality Assurance system, complete, updated and easily available information on objectives, study plan, resources used and results achieved for each degree programme is made available through the SUA-CdS - Scheda Unica Annuale del Corso di Studio (Degree programme annual factsheet). This includes an Overview and three public sections (Learning Objectives, Student Experience, Learning Outcomes) which together provide a wide range of information about each degree programme. The SUA-CdS also contains an administrative section (Administration and Quality Management) that is for internal use only.

The Degree programme annual factsheet (SUA-CdS), which is currently available only in Italian, is a valuable tool that can be used by the University to design, implement and reorganise, as well as to evaluate, each degree programme. However, the SUA-CdS factsheet is also useful for students, to help them choose the right programme of study.
 

  • Degree type Corsi di laurea
  • Duration 3  years
  • Part-time Study option available Yes
  • Admissions admission test, limited number
  • Degree class L-39
  • Location verona
  • Language Italian
  • Mode of teaching Mixed
L'obiettivo formativo ultimo del CdS di Scienze del Servizio Sociale consiste nella formazione degli studenti al profilo professionale di Assistente Sociale. Costituiscono un riferimento per la definizione della figura professionale dell'Assistente Sociale la legge n.84 del 23 marzo 1993 (istitutiva dell'Albo Professionale), il DM 270/2004 di definizione delle classi di laurea e il Codice deontologico dell'assistente sociale. Da tali documenti emerge la figura di un professionista dell'assistenza sociale che persegue obiettivi di prevenzione e recupero di persone, famiglie, gruppi e comunità in situazione di bisogno (L.84/93). Affinché tali obiettivi possano essere realisticamente perseguiti, è necessario che lo studente in Scienze del servizio sociale dimostri di aver appreso e di saper applicare prospettive di analisi, metodologie d'intervento e strumenti operativi atti ad affrontare la complessità insita nei problemi sociali.

Gli obiettivi formativi specifici del corso di laurea si articolano entro cinque differenti aree di formazione e di apprendimento:
1) Teorico-culturale
2) Contestuale
3) Medodologico-professionale
4) Relazionale
5) Esperienziale.
Mentre le prime tre aree raggruppano insegnamenti erogati sin dal primo anno di corso, le seconde due, avendo al loro centro il tirocinio ed i laboratori che vi si connettono, impegnano gli studenti a partire dal secondo anno di corso. Il secondo e il terzo anno sono dedicati prevalentemente all'acquisizione delle competenze tipiche della professione (tecniche del colloquio, del counseling, della valutazione del bisogno della progettazione dell'intervento individuale e di rete).

PROFILO PROFESSIONALE

Funzione in un contesto di lavoro: La professione di assistente sociale alla quale il corso prepara opera attraverso interventi individualizzati nella prevenzione e nel contrasto dei fenomeni di disagio e di emarginazione. Povertà, dipendenze, difficoltà della famiglia, della coppia, dei minori e degli anziani, immigrazione, sono tutti temi e problemi che richiedono l'intervento professionale dell'assistente sociale e che egli affronta valorizzando le proprie abilità, le risorse dell'organizzazione di cui fa parte e quelle degli enti e delle associazioni del territorio. L'assistente sociale lavora pertanto in stretto contatto con gli utenti e con gli altri professionisti della cura come medici, psicologi, educatori, ecc. Tuttavia, egli rivendica un suo specifico professionale che, oltre all'analisi del bisogno, al counseling, all'individuazione e alla progettazione delle azioni d'aiuto, consiste nell'adeguare gli interventi rispetto ai vincoli e alle risorse del contesto sociale ed organizzativo di riferimento. Competenze associate alla funzione: Alla funzione sono quindi associate competenze quali: le analisi del bisogno degli utenti, delle loro potenzialità personali e quelle del loro ambiente di vita; le analisi dei vincoli e delle risorse del territorio e dell'organizzazione di appartenenza del professionista; l'impostazione di una relazione di aiuto con la propria utenza caratterizzata da reciproca fiducia e collaborazione; la progettazione degli interventi di aiuto nonché la loro valutazione ed la loro revisione. Sbocchi occupazionali: I laureati della classe L-39 potranno svolgere attività professionali in diversi ambiti, quali: amministrazioni, enti, organizzazioni pubbliche locali, nazionali, sovranazionali e internazionali; organizzazioni non governative e del terzo settore, organizzazioni private nazionali e multinazionali. In particolare gli assistenti sociali in possesso della laurea triennale potranno trovare occupazione presso: a) servizi degli enti locali o del privato sociale; b) servizi di aziende sanitarie locali quali consultori familiari, SER.D, servizi per disabili, servizi per la salute mentale, etc. c) uffici del servizio sociale per la giustizia minorile (U.S.S.M.); d) ufficio di esecuzione penale esterna (U.E.P.E.); e) aziende di servizi residenziali e non, per anziani e disabili (ad es. ex IPAB); f) uffici di coordinamento e progettazione (di Comuni e di Aziende sanitarie locali); g) aziende ospedaliere. Per quanto riguarda le possibilità occupazionali, va infine ricordato che accanto ai tradizionali ruoli all'interno del servizio pubblico, sta assumendo importanza crescente il terzo settore. Inoltre, nel corso degli ultimi anni si sono aperte alcune possibilità occupazionali in ambito privato: si fa cioè riferimento alle (ancora poche) esperienze di libero esercizio della professione. La prosecuzione degli studi universitari nella Classe LM87 che costituisce premessa per l'abilitazione all'esercizio della professione di Assistente sociale specialista regolata secondo la sezione A dell'albo professionale può essere considerata come un ulteriore sbocco della laurea triennale.



Quality Assurance

The quality of a degree programme is the extent to which it achieves its educational objectives and meets the quality requirements of the educational activities offered, which are determined in line with the needs and expectations of students and representatives of the world of work.

This programme has adopted a teaching Quality Assurance system in line with the University’s quality assurance guidelines and based on the e ANVUR national quality assurance guidelines, by carrying out the following activities:
  • periodic consultations with representatives of the world of work to assess the adequacy of the cultural and professional profiles offered in their courses;
  • design of educational contents and planning of resources;
  • organisation of educational activities and teaching services;
  • monitoring the effectiveness of teaching and planning measures to improve teaching and services;
  • provision of complete and up-to-date information on its website, relating to the programme (professional roles, expected learning outcomes, learning activities).
The above activities are scheduled and interrelated, based on the PDCA principles (Plan, Do, Check, Act).
schema_qualita

In a Quality Assurance system, students play a fundamental role: each student can play their part by participating in the Quality Assurance groups of their degree programme and in the Faculty-Student Joint Committees or, more simply, by taking part in the Student Survey on teaching, or questionnaires. It’s in this context that specific workshops for student representatives (‘Laboratori di rappresentanza attiva’) are periodically made available to students by the University and the University’s Quality Assurance Board. To find out more, please see the relevant section.

Il sistema di valutazione universitario e il ruolo dello studente

by Prof. Graziano Pravadelli: a lecture recorded on the occasion of the January 2021 workshop for student representatives.

QA bodies

QA in degree programmes

QA activities

Degree Programme description and regulations

Not yet available

The Degree programme teaching regulations set out the organisational aspects of the degree programme, in line with the University’s teaching regulations. The first part of the document includes general information about the programme, the second part includes links to the relevant module web pages, and the third part specifies the administrative aspects.

Other Regulations

To view other regulations of interest refer to the section: Statute and regulations

The Italian University system

schema_qualita

First-cycle degrees: Bachelor’s degree programme

First-cycle degrees are aimed at enabling students to achieve a command of general scientific methods and content, and to acquire specific professional knowledge.
Admission requirements: secondary school diploma after completing 13 years of study in total and passing the relevant State examination, or equivalent foreign qualification; admission may be subject to further assessment.
Duration: three years.
Graduation: in order to obtain the degree, it is necessary to gain at least 180 CFU; doing an internship and preparing a dissertation/thesis may also be required. Upon completion of a Bachelor’s degree, graduates may continue their studies by enrolling in a Master’s degree or other second-cycle degree programmes and courses.
Academic title: upon completion of a Bachelor’s degree (Laurea), graduates are awarded the title of “Dottore”.

Second-cycle degrees: Master’s degree

Second-cycle degrees aim to provide students with an advanced training and knowledge to take on highly-skilled roles.
Admission requirements: applicants must hold a Bachelor’s degree, or a foreign equivalent qualification; curricular admission requirements for each course may vary depending on each University.
Duration: two years.
Graduation: in order to obtain the degree, it is necessary to gain at least 120 CFU, as well as preparing and presenting a dissertation/thesis.
Academic title: upon completion of a Master’s degree (Laurea Magistrale), graduates are awarded the title of “Dottore magistrale”. Single cycle/Combined Bachelor+Master’s degrees
Some courses (Medicine and Surgery, Veterinary Medicine, Dentistry and Dental Prosthetics, Pharmacy and Industrial Pharmacy, Architecture and Building Engineering-Architecture, Law, Primary Education) are offered as Single cycle/Combined Bachelor+Master’s degrees (Corsi di Laurea Magistrale a Ciclo Unico).
Admission requirements: applicants must hold a secondary school diploma or equivalent foreign qualification; admission is subject to passing an admission test.
Duration: five years (six years and 360 CFU for Medicine and Surgery, and Dentistry and Dental Prosthetics).
Graduation: in order to obtain the degree, it is necessary to gain at least 300 CFU, as well as preparing and presenting a dissertation/thesis. Upon completion of a Single-cycle degree, graduates may continue their studies by applying for a PhD programme (Dottorato di Ricerca) or other third-cycle courses.
Academic title: upon completion of a Master’s degree (Laurea Magistrale), graduates are awarded the title of “Dottore magistrale”.

Third-cycle degrees

PhD programmes: these courses enable students to gain reliable methodologies for advanced scientific research through innovative methodologies and new technologies, and generally include internships abroad and lab activities at research laboratories. Graduates wishing to apply for a PhD programme must have a Master’s degree (or a foreign equivalent qualification) and pass an open competition; PhD programmes have a minimum duration of three years. In order to complete the programme, students must produce a research thesis/dissertation and present it at a final examination.
Academic title: upon completion of a PhD programme, students are awarded the title of “Dottore di ricerca”, or “PhD”.
Postgraduate specialisation courses: these are third-cycle courses aimed at enabling students to develop advanced knowledge and highly-specialised skills, such as in the medical, clinical and surgical fields. To be admitted to these courses, applicants must have a Master’s degree (or a foreign equivalent qualification) and pass an open competition. Postgraduate specialisation courses may last from two (120 CFU) to 6 years (360 CFU) depending on the type. Academic title: upon completion of this programme, graduates are awarded a “Diploma di Specializzazione”.

Professional Master’s programme

1st-level Professional Master’s programmes: these courses enable students to further enhance their scientific knowledge and professional skills. In order to apply, applicants must have a Bachelor’s degree, or foreign equivalent qualification. The minimum duration is one year (60 CFU). Please note that completing this course will not provide you with direct access to a PhD programme (Dottorato di Ricerca), or other third-cycle courses, as these courses are run and managed by each University at the local level. Upon completion of this programme, students are awarded a “Master universitario di primo livello”.
2nd-level Professional Master’s programmes: these courses enable students to further enhance their scientific knowledge and professional skills. In order to apply, applicants must have a Master’s degree, or foreign equivalent qualification. The minimum duration is one year (60 CFU). Please note that completing this course will not provide you with direct access to a PhD programme (Dottorato di Ricerca), or other third-cycle courses, as these courses are run and managed by each University at the local level. Upon completion of this programme, students are awarded a “Master universitario di secondo livello”.

Other useful things

Crediti Formativi Universitari (CFU/ECTS credits): Italian university courses are based on the CFU system. 1 CFU is equal to 25 hours of study. The average annual academic workload for a full-time student is generally assumed to be 60 CFU. CFU and ECTS credits serve the same purpose and generally have the same value.
Degree class: Bachelor's and Master's degree programmes that have the same learning objectives and activities are grouped into “degree classes". The educational content of each programme is set autonomously by each university; however, universities are required to include certain educational activities (and the corresponding number of CFU credits) set at the national level. These requirements are established in relation to each degree class. Degrees in the same class have the same legal value.
Double/Joint degrees: the Italian universities may establish degree programmes in partnership with other Italian or foreign universities. Upon completion of these courses, graduates are awarded a joint or double/multiple degree, one from each Partner University.

Why Verona