Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

A.A. 2017/2018

Academic calendar

The academic calendar shows the deadlines and scheduled events that are relevant to students, teaching and technical-administrative staff of the University. Public holidays and University closures are also indicated. The academic year normally begins on 1 October each year and ends on 30 September of the following year.

Academic calendar

Course calendar

The Academic Calendar sets out the degree programme lecture and exam timetables, as well as the relevant university closure dates..

Academic year:
Definition of lesson periods
Period From To
Primo Semestre Magistrali Oct 2, 2017 Dec 22, 2017
Secondo Semestre Magistrali Feb 26, 2018 May 25, 2018
Exam sessions
Session From To
Esami sessione invernale Magistrali Jan 8, 2018 Feb 23, 2018
Esami sessione estiva Magistrali May 28, 2018 Jul 6, 2018
Esami sessione autunnale 2018 Aug 27, 2018 Sep 14, 2018
Degree sessions
Session From To
Lauree sessione autunnale (validità a.a. 2016/17) Nov 27, 2017 Nov 28, 2017
Lauree sessione invernale (validità a.a. 2016/17) Apr 4, 2018 Apr 6, 2018
Lauree sessione estiva (validità a.a. 2017/18) Sep 10, 2018 Sep 11, 2018
Holidays
Period From To
All Saints Day Nov 1, 2017 Nov 1, 2017
Festa Immacolata Concezione Dec 8, 2017 Dec 8, 2017
attività sospese (Natale) Dec 23, 2017 Jan 7, 2018
Easter break Mar 30, 2018 Apr 3, 2018
Liberation Day Apr 25, 2018 Apr 25, 2018
attività sospese (Festa dei lavoratori) Apr 30, 2018 Apr 30, 2018
Labour Day May 1, 2018 May 1, 2018
Festa Patronale May 21, 2018 May 21, 2018
attività sospese estive Aug 6, 2018 Aug 24, 2018

Exam calendar

Exam dates and rounds are managed by the relevant Economics Teaching and Student Services Unit.
To view all the exam sessions available, please use the Exam dashboard on ESSE3.
If you forgot your login details or have problems logging in, please contact the relevant IT HelpDesk, or check the login details recovery web page.

Exam calendar

Should you have any doubts or questions, please check the Enrolment FAQs

Academic staff

B C F L M N P R S T Z

Bonfanti Angelo

angelo.bonfanti@univr.it 045 802 8292

Bozzola Marco

marco.bozzola@univr.it 0458312510

Campedelli Bettina

bettina.campedelli@univr.it 045 802 8416

Corbella Silvano

silvano.corbella@univr.it 045 802 8217

Farinon Paolo

paolo.farinon@univr.it 045 802 8169 (VR) 0444/393939 (VI)

Lai Alessandro

alessandro.lai@univr.it 045 802 8574

Messina Sebastiano Maurizio

sebastianomaurizio.messina@univr.it 045 802 8052

Minozzo Marco

marco.minozzo@univr.it 045 802 8234

Mion Giorgio

giorgio.mion@univr.it 045.802 8172

Moggi Sara

sara.moggi@univr.it 045 802 8290

Mussini Mauro

mauro.mussini@univr.it

Noto Sergio

elefante@univr.it 045 802 8008

Pasquariello Federica

federica.pasquariello@univr.it 045 802 8233

Polin Veronica

veronica.polin@univr.it 045 802 8267

Stacchezzini Riccardo

riccardo.stacchezzini@univr.it 045 802 8186

Testa Federico

federico.testa@univr.it +39 045 802 8221

Zardini Alessandro

alessandro.zardini@univr.it 045 802 8565

Zarri Luca

luca.zarri@univr.it 045 802 8101

Zoli Claudio

claudio.zoli@univr.it 045 802 8479

Study Plan

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University. Please select your Study Plan based on your enrolment year.

ModulesCreditsTAFSSD
6
B
(SECS-S/03)
2 modules to be chosen from the following
9
B
(SECS-P/07)
9
B
(SECS-P/08)
1 module to be chosen from the following
6
F
(-)
ModulesCreditsTAFSSD
1 module to be chosen from the following
2 modules to be chosen from the following
9
C
(SECS-P/08)
1 module to be chosen from the following
9
B
(SECS-P/07)
9
B
(SECS-P/08)
Final exam
15
E
(-)

1° Year

ModulesCreditsTAFSSD
6
B
(SECS-S/03)
2 modules to be chosen from the following
9
B
(SECS-P/07)
9
B
(SECS-P/08)
1 module to be chosen from the following
6
F
(-)

2° Year

ModulesCreditsTAFSSD
1 module to be chosen from the following
2 modules to be chosen from the following
9
C
(SECS-P/08)
1 module to be chosen from the following
9
B
(SECS-P/07)
9
B
(SECS-P/08)
Final exam
15
E
(-)
Modules Credits TAF SSD
Between the years: 1°- 2°

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.




SPlacements in companies, public or private institutions and professional associations

Teaching code

4S02508

Coordinatore

Federico Testa

Credits

9

Scientific Disciplinary Sector (SSD)

SECS-P/08 - MANAGEMENT

Language

Italian

Period

Primo Semestre Magistrali dal Oct 2, 2017 al Dec 22, 2017.

Learning outcomes

This course intends to provide students with the competencies to analyze the context of public services in Italy, with a particular focus on public utilities. In addition, the course aims to develop in students knowledge and critical understanding of the role of public and private actors in public service management, and to emphasize customer centrality for service quality. In order to encourage students’ learning ability, the course includes both a theoretical approach and the discussion of case studies based on real situations.

Program

- The concept of public service
- Local public utilities between regulation and competition
- The role of public and private actors in public service management
- The Italian energy supply chain: natural gas and electricity
- The free markets of gas and electricity
- Environmental services, water services, local public transport
- Public utilities and regulatory instability
- The national energy strategy
- The Italian energy system and the challenge to sustainability
- The central role of the citizen-customer for service quality
- Service quality in health services and at University

Attending students:
notes from the lectures.

Non-attending students:
- Testa F., "Economia e management delle imprese di pubblica utilità" (con Dezi L., Gilardoni A., Miglietta A.), Cedam, Padova, 2005, cap. 2-3-6-8.
- Testa F., "Nell’ambito grosso sta l’azienda buona? Alcune riflessioni sul caso della distribuzione locale del gas” (con Stagnaro C.), Management delle utilities, n. 1, Gennaio-Marzo 2009.
- Testa F., “La sfida per la Pubblica Amministrazione: mettere al centro il cittadino-cliente. Una legge (anche se buona) non basta…” in Leone A., Marra M. (a cura di), Frantumi da ricomporre. Riforme legislative e innovazioni di management per migliorare la produttività delle organizzazioni pubbliche, Libri Este, Milano, 2009.
- Marra M., “Introduzione”, in Leone A., Marra M. (a cura di), Frantumi da ricomporre. Riforme legislative e innovazioni di management per migliorare la produttività delle organizzazioni pubbliche, Libri Este, Milano, 2009
- Leone A., “Pubbliche Amministrazioni e Risorse Umane. Intervista a Silvano del Lungo”, in Leone A., Marra M. (a cura di), Frantumi da ricomporre. Riforme legislative e innovazioni di management per migliorare la produttività delle organizzazioni pubbliche, Libri Este, Milano, 2009.
- Testa F., “A proposito di acqua e servizi pubblici locali”, Management delle utilities, n. 1, Gennaio-Marzo 2010.
- Testa F. “Università e contesto in mutamento: la sfida della qualità” (con Ugolini M.), in Babbi A., Bigliazzi A., Marchi G.P. (a cura di), Bearers of a tradition – Studi in onore di Angelo Righetti, Edizioni Fiorini, Verona, 2010.
- “Ambiti di distribuzione del gas e costruzione di un mercato concorrenziale: alcune riflessioni critiche” (con Stagnaro C.), Management delle utilities, n. 4, Ottobre-Dicembre 2011.
- “Caro-bolletta e (assenza di) strategia energetica nazionale: le implicazioni e qualche ipotesi di soluzione”, Management delle utilities, n. 2, Aprile-Giugno 2012.
- Testa F., “Reti di trasporto nazionale e concorrenza nei mercati del gas: il caso Eni-Snam Rete Gas” (con Stagnaro C.), Sinergie, n. 86, 2011.
- Testa F., “Servizi pubblici locali ed ‘instabilità normativa’, da minaccia ad opportunità. La soluzione sta nel ragionare di filiere industriali” (con Causi M., Proietti Rossi G.), Management delle utilities, n. 4, Ottobre-Dicembre, 2012.
- Testa F., “Sostenibilità tecnico-ingegneristica ed economico-sociale: la nuova sfida per il sistema energetico italiano” (con Vigolo V.), Management delle utilities, n. 3, Luglio-Settembre, 2014
- “Barriers to energy efficiency for Italian SMEs: the suppliers’ perspective” (con Vigolo V.), Proceedings of the 8th Annual Conference of the EuroMed Academy of Business Innovation, Entrepreneurship and Sustainable Value Chain in a Dynamic Environment, Verona, September 16-18, 2015 (ISBN: 978-9963-711-37-6).
- MISE, SEN 2017. Documento di consultazione, 12 giugno 2017. http://dgsaie.mise.gov.it/sen/Strategia_Energetica_Nazionale_2017_-_documento_di_consultazione.pdf
- Utilitatis, Blue Book. I dati sul servizio idrico integrato in Italia, Roma, presentazione 31 gennaio 2017.

Examination Methods

The learning objectives will be assessed through an oral examination. The students will have to demonstrate: a) to understand the context of public services in Italy, with a particular focus on public utilities; b) to be able to critically analyze and discuss the role of public and private actors in public service management, also with regard to real situations and case studies; c) to be able to apply the customer-centrality concept to public services in a managerial perspective.

Type D and Type F activities

Academic year:

Career prospects


Module/Programme news

News for students

There you will find information, resources and services useful during your time at the University (Student’s exam record, your study plan on ESSE3, Distance Learning courses, university email account, office forms, administrative procedures, etc.). You can log into MyUnivr with your GIA login details.

Gestione carriere


Internships


Graduation

List of theses and work experience proposals

theses proposals Research area
Analisi dell'Impatto della Regolamentazione: potenziale e applicazioni concrete Various topics
Costs and benefits of the new Turin-Lyon railway line Various topics
Costs and benefits of new systems for speed control on italian motorways Various topics
Il futuro del corporate reporting (COVID19) Various topics
I Modelli di Organizzazione, Gestione e Controllo ex d.lgs. 231/2001 Various topics
Contingent valuation for the quality of hospital characteristics Various topics
Evaluating occupational impacts of large investment projects Various topics
Valutazioni d'azienda Various topics

Area riservata studenti


Linguistic training CLA


Further services

I servizi e le attività di orientamento sono pensati per fornire alle future matricole gli strumenti e le informazioni che consentano loro di compiere una scelta consapevole del corso di studi universitario.