Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Academic calendar
The academic calendar shows the deadlines and scheduled events that are relevant to students, teaching and technical-administrative staff of the University. Public holidays and University closures are also indicated. The academic year normally begins on 1 October each year and ends on 30 September of the following year.
Course calendar
The Academic Calendar sets out the degree programme lecture and exam timetables, as well as the relevant university closure dates..
Period | From | To |
---|---|---|
primo semestre magistrali | Sep 30, 2019 | Dec 20, 2019 |
secondo semestre magistrali | Feb 24, 2020 | May 29, 2020 |
Session | From | To |
---|---|---|
Sessione invernale magistrali | Jan 7, 2020 | Feb 21, 2020 |
Sessione estiva magistrali | Jun 3, 2020 | Jul 10, 2020 |
Autumn Session exams | Aug 24, 2020 | Sep 11, 2020 |
Session | From | To |
---|---|---|
Autumn Session | Dec 2, 2019 | Dec 4, 2019 |
Winter Session | Apr 7, 2020 | Apr 9, 2020 |
Summer session | Sep 7, 2020 | Sep 9, 2020 |
Exam calendar
Exam dates and rounds are managed by the relevant Economics Teaching and Student Services Unit.
To view all the exam sessions available, please use the Exam dashboard on ESSE3.
If you forgot your login details or have problems logging in, please contact the relevant IT HelpDesk, or check the login details recovery web page.
Academic staff

Santi Flavio
Study Plan
The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
Modules | Credits | TAF | SSD |
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2 modules to be chosen among the following
1 module to be chosen between the following
2° Year activated in the A.Y. 2020/2021
Modules | Credits | TAF | SSD |
---|
1 module to be chosen between the following
1 module to be chosen between the following
2 modules to be chosen among the following
Modules | Credits | TAF | SSD |
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2 modules to be chosen among the following
1 module to be chosen between the following
Modules | Credits | TAF | SSD |
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1 module to be chosen between the following
1 module to be chosen between the following
2 modules to be chosen among the following
Modules | Credits | TAF | SSD |
---|
Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Public Management (2019/2020)
Teaching code
4S02508
Teacher
Coordinator
Credits
9
Language
Italian
Scientific Disciplinary Sector (SSD)
SECS-P/08 - MANAGEMENT
Period
secondo semestre magistrali dal Feb 24, 2020 al May 29, 2020.
Learning outcomes
This course intends to analyze public services from a managerial perspective. In particular, the course aims to develop students’ knowledge about the following aspects: - the concept of public service - the role and functions of public institutions - the characteristics and peculiarities of public utilities - the managerial tools for providing quality public services The course also aims to develop the following students’ skills: - critical understanding of the context of public services in Italy, with a focus on local public utilities - ability to apply managerial tools to improve the quality of public services - ability to measure public service quality and customer satisfaction.
Program
- Defining the public service
- Characteristics and aims of public institutions
- Types of public institutions (at a national and iternational level)
- Local public utilities management: between regulation and competition
- Public utilities supply chain: a focus on water and energy services
- Sustainability and energy efficiency
- Service management strategies and tools
- Market research in public services
- Customer centrality for quality in public services
- Relationships between public institutions and private businesses
- Smart cities and sharing economy in public services
TEACHING METHODS
- Lectures, students' active participation with the discussion of practical case studies and group work, and guest lectures.
-Study materials are different for attending and not-attending students to allow each student to fully reach the teaching aims of the course.
STUDY MATERIALS
For attending students:
- lecture slides and other study materials discussed in class, lectures notes and guest lectures notes.
The lecture slides and other teaching materials will be available on the e-learning platform within the specific webpage prepared for this course. For teaching aims, the slides will be available to students after each lecture.
- Cucciniello, Fattore, Longo, Ricciuti, Turrini, Management pubblico, Egea, Milano, 2018 (capitoli 1, 2, 3, 5, 7, 8, 9, 11, 15, 20)
- Dezi, Gilardoni, Miglietta, Testa, Economia e management delle imprese di pubblica utilità, Cedam, Padova, 2005 (capitoli 1 e 2).
For non attending students:
- Cucciniello, Fattore, Longo, Ricciuti, Turrini, Management pubblico, Egea, Milano, 2018 (chapters 1, 2, 3, 5, 7. 8. 9, 11, 15, 20)
- Dezi, Gilardoni, Miglietta, Testa, Economia e management delle imprese di pubblica utilità, Cedam, Padova, 2005 (chapters 1, 2, 3, 8).
- Testa F., Vigolo V., "Barriere allo sviluppo dell’efficienza energetica. Una nuova lettura dell’energy efficiency gap e alcune proposte manageriali e di policy", Management delle utilities e delle infrastrutture, n. 4, 2015, pp. 12-20.
- Celata, Graditi, Testa, "Impiego di sistemi di generazione a basso impatto ambientale, accumulo e autoconsumo di energia elettrica: aspetti strategici, tecnologici e regolatori", Management delle utilities e delle infrastrutture, n. 4, 2018.
Please note that these articles are freely available online among the Library's digital resources.
Author | Title | Publishing house | Year | ISBN | Notes |
---|---|---|---|---|---|
DEZI L. - GILARDONI A. - MIGLIETTA A. - TESTA F. | Economia e management delle imprese di pubblica utilità | CEDAM | 2005 | ||
Longo F., Turrini A., Fattore G., Cuciniello M., Ricciuti E. | Management pubblico | Egea | 2018 | 9788823822542 |
Examination Methods
The exam consists of:
a) a written exam which includes 5 questions with a space limit of 8 lines for each answer (3 questions will be the same for all students, 2 questions will be differentiated according to the programme for attending and non-attending students);
b) an oral exam which is:
-compulsory for those students that have obtained a mark higher than or equal to 28/30 in the written test;
-optional for those students that have obtained a mark between 18/30 and 27/30 in the written test.
Each answer in the written test can obtain a core from 0/30 to 6/30. The final evaluation of the written test derives from the sum of the scores obtained in each answer. A minimum score of 18/30 is necessary to pas the written test.
An example of the written test will be availble on the e-learning platform.
The oral examination can confirm, increase or decrease the mark of the written test.
Evaluation criteria:
- students' acquired knowledge
- students' ability to apply acquired knowledge to real cases and situations
- appropriate use of thechnical language.
Type D and Type F activities
years | Modules | TAF | Teacher |
---|---|---|---|
1° 2° | Enactus Verona 2020 | D |
Paola Signori
(Coordinator)
|
1° 2° | Parlare in pubblico e economic writing | D |
Martina Menon
(Coordinator)
|
1° 2° | Samsung Innovation Camp | D |
Marco Minozzo
(Coordinator)
|
1° 2° | Simulation and Implementation of Economic Policies | D |
Federico Perali
(Coordinator)
|
years | Modules | TAF | Teacher |
---|---|---|---|
1° 2° | Predictive analytics for business decisions - 2019/20 | D |
Claudio Zoli
(Coordinator)
|
1° 2° | Professional communication for economics - 2019/20 | D |
Claudio Zoli
(Coordinator)
|
1° 2° | Parlare in pubblico e economic writing | D |
Martina Menon
(Coordinator)
|
1° 2° | Regulation, procurement and competition - 2019/20 | D |
Claudio Zoli
(Coordinator)
|
1° 2° | Simulation and Implementation of Economic Policies | D |
Federico Perali
(Coordinator)
|
Career prospects
Module/Programme news
News for students
There you will find information, resources and services useful during your time at the University (Student’s exam record, your study plan on ESSE3, Distance Learning courses, university email account, office forms, administrative procedures, etc.). You can log into MyUnivr with your GIA login details: only in this way will you be able to receive notification of all the notices from your teachers and your secretariat via email and also via the Univr app.
Linguistic training CLA
Graduation
The final exam consists of a paper in written form of at least 80 pages, exploring a topic of the student's choice relating to one of the subjects in the student's syllabus. The topic and title of the paper must be selected in agreement with a university lecturer from one of the SSDs included in the student's syllabus. The work must be developed under the guidance of the lecturer. The thesis is the subject of an oral presentation and discussion in front of a Degree Committee on one of the dates established explicitly in the calendar of teaching activities. In agreement with the Supervisor, the thesis may be written, and the discussion may take place in English.
List of thesis proposals
theses proposals | Research area |
---|---|
PMI (SMES) and financial performance | MANAGEMENT OF ENTERPRISES - MANAGEMENT OF ENTERPRISES |
Analisi dell'Impatto della Regolamentazione: potenziale e applicazioni concrete | Various topics |
Corporate governance, financial performance and international business | Various topics |
Costs and benefits of the new Turin-Lyon railway line | Various topics |
Costs and benefits of new systems for speed control on italian motorways | Various topics |
Il futuro del corporate reporting (COVID19) | Various topics |
I Modelli di Organizzazione, Gestione e Controllo ex d.lgs. 231/2001 | Various topics |
I modelli organizzativi ex. d.lgs 231/2001: diffusione sul territorio | Various topics |
Contingent valuation for the quality of hospital characteristics | Various topics |
Evaluating occupational impacts of large investment projects | Various topics |
Valutazioni d'azienda | Various topics |
Internships
The curriculum of the three-year degree courses (CdL) and master's degree courses (CdLM) in the economics area includes an internship as a compulsory training activity. Indeed, the internship is considered an appropriate tool for acquiring professional skills and abilities and for facilitating the choice of a future professional outlet that aligns with one's expectations, aptitudes, and aspirations. The student can acquire further competencies and interpersonal skills through practical experience in a work environment.