Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

Study Plan

A.A. 2024/2025 A.A. 2023/2024 A.A. 2022/2023 A.A. 2021/2022 A.A. 2020/2021 A.A. 2019/2020 A.A. 2018/2019 A.A. 2017/2018 A.A. 2016/2017 A.A. 2015/2016 A.A. 2014/2015 A.A. 2013/2014 A.A. 2012/2013 A.A. 2011/2012 A.A. 2010/2011 A.A. 2009/2010

This information is intended exclusively for students already enrolled in this course.
If you are a new student interested in enrolling, you can find information about the course of study on the course page:

Laurea magistrale in Marketing e comunicazione d'impresa - Enrollment from 2025/2026

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.

CURRICULUM TIPO:

1° Year 

ModulesCreditsTAFSSD
9
B
SECS-P/08
9
B
IUS/04
6
B
SECS-P/01
9
C
SECS-P/08
6
B
SECS-P/12
9
B
SECS-S/03
Stage
6
F
-

2° Year   It will be activated in the A.Y. 2025/2026

ModulesCreditsTAFSSD
9
B
SECS-P/08
9
B
SECS-P/08
6
B
SECS-P/08
9
B
SECS-P/07
9
C
SPS/07
Final exam
15
E
-
It will be activated in the A.Y. 2025/2026
ModulesCreditsTAFSSD
9
B
SECS-P/08
9
B
SECS-P/08
6
B
SECS-P/08
9
B
SECS-P/07
9
C
SPS/07
Final exam
15
E
-
Modules Credits TAF SSD
Between the years: 1°- 2°
9
D
-

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.

A Basic activities
B Characterizing activities
C Related or complementary activities
D Activities to be chosen by the student
E Final examination
F Other training activities
S Placements in companies, public or private institutions and professional associations

Customer service and supply chain management  (2025/2026)

Teaching code

4S00526

Teacher

Ivan Russo

Coordinator

Ivan Russo

Credits

6

Language

Italian

Scientific Disciplinary Sector (SSD)

SECS-P/08 - MANAGEMENT

Period

Secondo semestre LM dal Feb 16, 2026 al May 20, 2026.

Courses Single

Authorized

Lessons timetable Seminars 0

Learning objectives

The objective of this module is to equip students with knowledge on the tools and strategies that enable businesses to achieve logistics and customer satisfaction throughout the supply chain, with a strong emphasis on sustainability. This knowledge is crucial for creating customer value, often the primary objective of marketing activities. Furthermore, the course aims to analyze supply chain strategies tailored for global firms, integrating sustainable practices to ensure environmental stewardship and long-term viability. Moreover a general aim of the class should develop the ability of students to identify and solve problems autonomously.