Teaching code

4S000087

Credits

5

Coordinatore

Alberto Zanutto

Language

Italian

Moodle Seminars

The teaching is organized as follows:

Learning outcomes

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MM: ORGANIZZAZIONE DEL SISTEMA SANITARIO E LEGISLAZIONE SANITARIA
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To acquire a good knowledge about the organization of the National Health Service for operating effectively in the complex environment of the Health System. To learn methods and acquire expertise for performing an appropriate professional role towards the customers and the NHS’s staff.
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MM: ORGANIZZAZIONE DEI PROCESSI ASSISTENZIALI
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The teaching introduces the students to the comprehension of healthcare services's organization's, studying their management precepts. It focused on dynamics and fundamental elements wich allow the caring's organization integrating different multidisciplinary caring process, choosing the intervention's priorities and guaranteeing caring continuity.
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MM: SOCIOLOGIA DEI PROCESSI ORGANIZZATIVI
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Providing elements of awareness of the health institution complexity, minding to organizational services such as hospitals, territorial services, MMGs, the class will put attention on the professional diversity as a plurality of different points of view about organisational life. Promoting interdisciplinary work and introducing the logic of organisational power, the class will develop the issue of the new technologies as an opportunity for organizational learning. Starting from general conceptualizations, we will analyze some of the issues related to organizational life in health institutions by promoting a proactive logic of nursing staff. In particular, in the 12 hours the class will deal with questions relating to organizing, organizational culture, gender and management of organizational errors.
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MM: DIRITTO DEL LAVORO
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Program

Module: ORGANIZZAZIONE DEI PROCESSI ASSISTENZIALI
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Syllabus
- Infomation's transmission aim to guaratee continuity through various assignments
- Care document healthcare papers
- Caring priorities
- Lead and control OSSs (support staff)
- Shift work
- Giving good and safe care
- Care giving's madalities


Module: SOCIOLOGIA DEI PROCESSI ORGANIZZATIVI
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The curse topics are: introduction to organisational theory; the representation of organisational functionalities; the organisational culture and one more about organisational risk. Documents and slides are provided referring to the local and the national health systems.


Module: ORGANIZZAZIONE DEL SISTEMA SANITARIO E LEGISLAZIONE SANITARIA
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 The determinants of Health-:
­ - The concept and the meaning of health; the “determinants” of health; the constitutional right to the health.
­ - The role and the contribution of the Health Systems for attaining health.

 The Health Systems and the Italian National Health Service (NHS)-:
­ - The different models of the world’s Health Systems, particularly the “National Health Service” [NHS].
­ - The Italian legislation and the development of the Health System in Italy: from a health insurance scheme to the National Health Service model. The central Government’s responsabilities and the regional and provincial Authorities’ duties in the health matters.
­ - The principles, objectives and duties of the National Health Service according to the Law No 833/1978 that established it.
­ - The need for health and the request for health services.
­ - Community diagnosis (ascertain the health of the population and the health services provided).
­ - Criteria and methods for priority setting.

 The establishment of the health trusts in the NHS (Legislative Decrees No. 502/92, No. 517/93, No. 29/99): organizational setup and management of the Local Health Trusts (LHT)-:
­ - Organizational models of the LHTs.
­ - Methods for the organization of work and for integration: structural and functional departments; multidisciplinary/ multiprofessional teams; guidelines and procedures; organization of the activities into processes.
­ - Appropriateness, effectiveness and efficiency of the health services provided.
­ - Essential Health Services.
­ - Health information System: use of data and indicators for ascertaining the hospital performance and the population health.
­ - Health planning: national, regional and at health trust’s level.
­ - Monitoring and evaluation of the performance attained.
­ - Compulsory (institutional) accreditation of the health services according to the legislation in force.
­ - Integration between health and social security (welfare) activities.
­ - Hospital and Primary Health Care integration.
­ - The Medical records and the Discharge hospital form (SDO): legislative and operational issues.
­ - DRG (Diagnoses Related Groups): system for financing hospitals; coding system of the diagnosis and the procedures according to the ICD9-CM.



Module: DIRITTO DEL LAVORO
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types of profession in nursing Caring
• Font of regulation in business relationship:
• - legislation
• - Collective labour agreement
• Working relation’s discipline
• Worker’s rights and obligations
• Nurse’s responsibilities
• Anti-corruption Law: contents and values

Bibliography

Examination Methods

Module: ORGANIZZAZIONE DEI PROCESSI ASSISTENZIALI
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Writing test


Module: SOCIOLOGIA DEI PROCESSI ORGANIZZATIVI
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The exam required the correct answer to three specific question about the training devoted through the course.
The book suggested for the exam is: Catino, M. Capire le Organizzazioni, Il Mulino 2012.


Module: ORGANIZZAZIONE DEL SISTEMA SANITARIO E LEGISLAZIONE SANITARIA
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Written examination with multiple choice questions together with open questions.
Oral exam at the students’ request or after failure of written exams.


Module: DIRITTO DEL LAVORO
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Writing test/Oral exam if few students entered to the exam