Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Study Plan
This information is intended exclusively for students already enrolled in this course.If you are a new student interested in enrolling, you can find information about the course of study on the course page:
Master's degree in Pedagogical Sciences - Enrollment from 2025/2026The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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2° Year activated in the A.Y. 2025/2026
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Indirect internship for coordination of educational services
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Indirect internship for coordination of educational services
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Social Psychology of Groups and Organizations (2024/2025)
Teaching code
4S008176
Credits
9
Language
Italian
Scientific Disciplinary Sector (SSD)
M-PSI/05 - SOCIAL PSYCHOLOGY
Courses Single
Authorized
The teaching is organized as follows:
Parte I
Parte II
Learning objectives
Knowledge and understanding 1. Providing students with knowledge and understanding of psychological theories that address the fundamental processes underlying the social cognition and perception in the organizational context of services 2. Providing students with knowledge and understanding of psychological theories that address individuals and group’s attitudes and behaviors in the organizational context of services. Applying knowledge and understanding 1. Applying theories on individual, group, organizational functioning to the understanding and analysis. of the functioning and adjustment of individuals to the social environment and to the organizational context within services 2. Applying theories to the understanding and development of the practitioner – service / user’s relationship. 3. Applying theories to the understanding and co-construction of social relationships with co-workers and supervisor within services.
Prerequisites and basic notions
None
Program
The course will consist of two modules, the first focused on the understanding and knowledge of intra-individual psychological processes that are involved in group processes, the second focused on group processes in educational contexts. The course will cover the following topics:
Module 1 (3 CFU; lecturer: Elena Trifiletti)
• Social cognition
• Attitudes
• Self-concept and social identity
Module 2 (6 CFU; Soraya Elizabeth Shamloo)
• Reality and nature of social groups
• Group formation
• Elementary group processes
• Need of belonging and social exclusion
• Social norms and conformity
• Group decision-making
• Innovation and change in groups
• Group productivity and efficacy
• Group conflict and cooperation
• Aggressiveness and help in groups
• Intergroup conflict and social inequality
• Conflict reduction
Readings:
1. Crisp, R.J, & Turner, R.N. (2019, III Ed.). Psicologia sociale. Utet Università: Torino, chs. 2 (L’attribuzione), 3 (Cognizione sociale), 4 (Gli atteggiamenti), 7 (Il sé). It is also recommended for those who will not attend the lessons to read chapter 1 (Storia, metodi e approcci).
2. Brown, R., & Peherson, S. (2020). Group processes: Dynamics within and between groups. Hoboken, NJ: Wiley. Tutti i capitoli
3. Ellemers, N. & Haslam, S. A. (2019). La teoria dell’identità sociale, in Van Lange, P. A. M., Kruglanski, A. W., & Higgins, E. T., Psicologia sociale: Teorie sui processi psicologici, intraindividuali, interpersonali e intergruppi (pp.187-202). Traduzione italiana a cura di Pagliaro, S., Sacchi, S., & Vezzali, L.. Milano: Edra.
4. Turner, J. C. & Reynolds, K. J. (2019). La teoria della categorizzazione di sé, in Van Lange, P. A. M., Kruglanski, A. W., & Higgins, E. T., Psicologia sociale: Teorie sui processi psicologici, intraindividuali, interpersonali e intergruppi (pp. 203-216). Traduzione italiana a cura di Pagliaro, S., Sacchi, S., & Vezzali, L.. Milano: Edra.
5. Gaertner, S. L. & Dovidio, N. (2019). Il modello dell’identità dell’ingroup comune, in Van Lange, P. A. M., Kruglanski, A. W., & Higgins, E. T., Psicologia sociale: Teorie sui processi psicologici, intraindividuali, interpersonali e intergruppi (pp.217-230). Traduzione italiana a cura di Pagliaro, S., Sacchi, S., & Vezzali, L.. Milano: Edra.
6. Brewer, M. B. (2019). La teoria della distintività ottimale, in Van Lange, P. A. M., Kruglanski, A. W., & Higgins, E. T., Psicologia sociale: Teorie sui processi psicologici, intraindividuali, interpersonali e intergruppi (pp. 245-274). Traduzione italiana a cura di Pagliaro, S., Sacchi, S., & Vezzali, L.. Milano: Edra.
7. Forsyth, D. (2019). Group dynamics (7th ed.). Cengage. Capitolo 13, Conflict.
Chapters (points 1 and 3 to 7) will be available on Moodle. Students who might find it difficult to study in English are invited use power points on moodle as supplementary materials.
Bibliography
Didactic methods
The topics will be addressed both through frontal teaching and in-class assignments with collective discussion aimed at developing students’ skills of group studying and analysis, as well as understanding of underlying dynamics.
Lectures will be in presence. Materials such as power points and texts of in-class assignments will be made available in moodle for students that will be unable to attend some lectures.
Learning assessment procedures
The exam will be written, and it will consist of three open-ended questions, one on the topics of the first module, two on the topics of the second module. Each question will be awarded up to 10 points/marks.
Evaluation criteria
Knowledge of theoretical constructs will be assessed, as well as the ability to understand, analyze, communicate, and interpret social and organizational behaviors in the light of the theories and concepts covered by the study program.
Criteria for the composition of the final grade
The points/marks awarded to each answer will be summed up.
Exam language
Italiano
