Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Type D and Type F activities
This information is intended exclusively for students already enrolled in this course.If you are a new student interested in enrolling, you can find information about the course of study on the course page:
Laurea magistrale in Servizio sociale in ambiti complessi - Enrollment from 2025/2026COMPETENZE TRASVERSALI
Scopri i percorsi formativi promossi dal Teaching and learning centre dell'Ateneo, destinati agli studenti iscritti ai corsi di laurea, volti alla promozione delle competenze trasversali: https://talc.univr.it/it/competenze-trasversali
ATTENZIONE: Per essere ammessi a sostenere una qualsiasi attività didattica, incluse quelle a scelta, è necessario essere iscritti all'anno di corso in cui essa viene offerta.
PER I LAUREANDI: Si raccomanda ai laureandi delle sessioni di novembre e marzo/aprile di NON svolgere attività extracurriculari del nuovo anno accademico (a cui non risultano iscritti e per il quale NON devono rinnovare l'iscrizione) per il conseguimento di cfu di "tipologia D o F", essendo tali sessioni di laurea con validità riferita all'anno accademico precedente. Le attività formative svolte in un anno accademico cui non si è iscritti, non danno luogo a riconoscimento di CFU.
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | Walking on water to think the land | D |
Rosanna Cima
(Coordinator)
|
| 1° 2° | “Crisis of Democracy? Dialogues on the world to come” (second edition). Cycle of public lectures | D |
Giacomo Mormino
(Coordinator)
|
| 1° 2° | Italy in the World | D |
Paola Dal Toso
(Coordinator)
|
| 1° 2° | University and DSA - Methods and strategies for tackling study and university studies | D |
Angelo Lascioli
(Coordinator)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | Walking on water to think the land | D |
Rosanna Cima
(Coordinator)
|
| 1° 2° | “Crisis of Democracy? Dialogues on the world to come” (second edition). Cycle of public lectures | D |
Giacomo Mormino
(Coordinator)
|
| 1° 2° | Social service: profession, institutions and territories | D |
Anna Carreri
(Coordinator)
|
| 1° 2° | Italy in the World | D |
Paola Dal Toso
(Coordinator)
|
| 1° 2° | In the cloud. Epiphanies of the virtual | D |
Massimiliano Badino
(Coordinator)
|
| 1° 2° | Professions in Transition | D |
Anna Carreri
(Coordinator)
|
| 1° 2° | Current issues on social protections for weak workers | D |
Alberto Mattei
(Coordinator)
|
| 1° 2° | University and DSA - Methods and strategies for tackling study and university studies | D |
Angelo Lascioli
(Coordinator)
|
| years | Modules | TAF | Teacher | |
|---|---|---|---|---|
| 1° | Legal protection of fundamental rights | D |
Stefano Catalano
(Coordinator)
|
|
| 1° 2° | Critical Research and Tertiary Education Today | D | Not yet assigned | |
| 1° 2° | Molestie sessuali in ambito universitario. Un approccio multidisciplinare e intersezionale alla prevenzione | D |
Gianluca Solla
(Coordinator)
|
|
| 1° 2° | In the cloud. Epiphanies of the virtual | D |
Massimiliano Badino
(Coordinator)
|
|
| 1° 2° | Workshop "Rethinking Responsibility in the face of 21st century Challenges" | D |
Giorgio Erle
(Coordinator)
|
|
Social Psychology of Relational and Communication Processes in Social Service (2024/2025)
Teaching code
4S012311
Credits
6
Language
Italian
Scientific Disciplinary Sector (SSD)
M-PSI/05 - SOCIAL PSYCHOLOGY
Courses Single
Authorized
The teaching is organized as follows:
Lezione
Laboratorio
Learning objectives
KNOWLEDGE AND UNDERSTANDING advanced theoretical and technical-methodological knowledge, with particular regard to the analysis and under-standing of the social, welfare and healthcare institutional realities; knowledge of the methods of professional intervention on personal situations, family situations and groups charac-terized by high complexity; ABILITY TO APPLY KNOWLEDGE AND UNDERSTANDING: ability to interpret the different situations of hardship and to promote the well-being of the community. SPECIFIC OBJECTIVES: The course is dedicated to the understanding of the most current challenges for social work, such as the need to acquire training, technical, methodological, information, and professional tools to recognise and manage the main psychosocial processes in the work of social workers with disadvantaged groups, and to enable the learning and sharing of good practices for social intervention, with a specific focus on LGBTQ+ individuals, minors and families.
Prerequisites and basic notions
Basic social psychology notions
Program
PART 1: COMMUNICATION AND INTERACTION IN SOCIAL WORK
Theoretical Perspectives on Communication
Functions, Meaning and Intentionality
Lying Communication
Verbal and Non-Verbal Communication
Assertiveness and Interpersonal Effectiveness
Active Listening for Effective Listening
Decision Making and Problem Solving
PART 2: NEW CHALLENGES FOR SOCIAL SERVICE: LGBTQ+ ISSUES
Sexual orientations and identities: A question of social justice
Stigmatisation, stereotypes and sexual and gender prejudices
Identity Processes, Minority Stress and Coming Out
Emotional and family relationships
Bullying and educational contexts
Ethical aspects and good practices for social services
Bibliography
Didactic methods
The course will be delivered exclusively in person, using both frontal teaching and classroom exercises.
During the course there will be optional individual and collaborative activities, as well as meetings with experts and professionals in the sector (both psychological and social service) who work with LGBTQ+ realities.
All students must register on the course's Moodle platform, which will be the main communication channel of the course and where you can find all the useful information on the activities and resources used in lessons.
Learning assessment procedures
The exam will take place in written form and will include both multiple choice and open-ended questions (max 32 points). During the delivery of the course, for those who wish, it will be possible to participate in individual and/or collaborative activities (optional) which, following a positive evaluation, will give recognition up to a maximum of 3 points, which will be integrated to the grade of the written test , only if a passing grade is achieved (18/32nd).
Further information and specifications on both the activities and the exam will be communicated both in class and on the course Moodle page.
Evaluation criteria
• Closed questions do NOT have penalties for incorrect answers. • The point from the individual activity will be added to the final score only if a pass is achieved in the written test, i.e. a grade equal to or higher than 18; • In case of failure to pass the exam or renounce the grade obtained, the extra points obtained will NOT be lost, but will be kept until the last exam session of the academic year. 2024/2025; • At the discretion of the teacher, it will be possible to request an oral integration from the student.
Criteria for the composition of the final grade
The final exam will consist of a written test with: • 17 closed questions (1 point for each correct answer); • 5 short open questions rated from 0 to 3 points; Participation in the individual activity will allow you to acquire n. 1 extra point, which will be added to the score obtained in the written test; Participation in the collaborative activity will allow you to acquire up to 6 extra points and to answer only 3 open questions out of 5 in the exam.
Exam language
Italiano
