Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

Study Plan

This information is intended exclusively for students already enrolled in this course.
If you are a new student interested in enrolling, you can find information about the course of study on the course page:

Laurea magistrale in Servizio sociale in ambiti complessi - Enrollment from 2025/2026

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.

1° Year

ModulesCreditsTAFSSD
6
C
MED/34 ,MED/42 ,MED/43
Foreign language B2 level
6
F
-

2° Year  activated in the A.Y. 2020/2021

ModulesCreditsTAFSSD
Tirocinio
10
F
-
Final exam
15
E
-
ModulesCreditsTAFSSD
6
C
MED/34 ,MED/42 ,MED/43
Foreign language B2 level
6
F
-
activated in the A.Y. 2020/2021
ModulesCreditsTAFSSD
Tirocinio
10
F
-
Final exam
15
E
-
Modules Credits TAF SSD

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.




S Placements in companies, public or private institutions and professional associations

Teaching code

4S007412

Credits

3

Coordinator

Not yet assigned

Language

Italian

Scientific Disciplinary Sector (SSD)

SPS/07 - GENERAL SOCIOLOGY

To show the organization of the course that includes this module, follow this link:  Course organization

The teaching is organized as follows:

Lezione

Credits

2

Period

Sem. 2A

Academic staff

Marta Pantalone

Esercitazione

Credits

1

Period

Sem. 2A

Academic staff

Marta Pantalone

Learning outcomes

----------------------
MM: LESSON
-----------------------
Consistent with the objectives of the course of study, the course aims to provide the conceptual, methodological and cultural foundations necessary to operate in complex fields, with particular reference to the planning and organization of interventions and social policies.

GENERAL OBJECTIVES
Knowledge and understanding
* knowledge for planning, organization and evaluation of interventions in the field of social policies
* knowledge of co-planning and negotiation with different actors and within the system of accreditations of excellence

SPECIFIC OBJECTIVES
* highlight the elements of the scenario that require innovative programming in social and health services at the local level;
* link programming skills to the operation of the professional social service;

At the end of the course the student must be able to translate the programming logics into the concrete activity of the social service, in particular
- analyze the characteristics of the contexts (organizational, social and cultural) within which the realization of plans and projects takes place
- to identify, for each phase of the planning process, the specific contents, the modalities of execution of specific actions and the coordination of the actors.

-----------------------------
MM: EXERCISE
-----------------------------
GENERAL OBJECTIVES
Ability to apply knowledge and understanding
* mastery in the use of data collection and information tools
* socio-economic design skills.

SPECIFIC OBJECTIVES
* acquire methods for creating and managing sustainable and capacitive social projects;
* acquire qualitative and quantitative tools and techniques for the construction and management of social projects.

At the end of the course, the student will be able to translate the programming logic into the concrete activity of the social service, in particular to plan the construction of an inter-institutional project agreed between several institutions / actors of the territory

Program

-----------------------
MM: LESSON
-----------------------
The assistance reform sees the programming as the fundamental tool for the governance of territorial social and health and social policies.
In the last decade, the work of social workers has been hit by various factors of complexity. They will be the contents of the lessons:
- the transformation of welfare systems, characterized by the co-presence of networks of actors (public and private) oriented by values ​​and interests, sometimes in conflict with one another;
- the multidimensional nature of the social problems they see in plans and projects as tools for integrating welfare policies (relations with the private social sector, integration between social and health care, corporate, municipal and community welfare, etc).
- the appearance of problems of particular social urgency (eg migrations, environmental disasters, family transformations and new marginalization, new forms of dependency, etc.), extraneous to the codes of traditional policies.

-----------------------------
MM: EXERCISE
-----------------------------
The new complexity scenarios analyzed during the lessons require rethinking in the advanced training of the social worker. They will constitute the contents of the exercises.
In particular, reference will be made to:
- methodologies for reading complexity problems (use of indicators for planning and evaluation);
- design methods and techniques that can support innovation in social interventions (network logics; impact assessment; sense co-construction among stakeholders);
- the methods through which the design becomes a central advanced competence of the professional social service (network coordination functions, case management, reporting techniques, fundraising techniques).

Bibliography

Reference texts
Activity Author Title Publishing house Year ISBN Notes
Lezione Leone L. e Prezza M. Costruire e valutare i progetti nel sociale FrancoAngeli 1999
Lezione Bertin G. La governance “ibrida” 2009
Lezione Campanini A. (a cura di) Nuovo dizionario di servizio sociale Carocci 2013
Esercitazione Plebani E.M. e Lorenzi A. Ideare e gestire progetti nel sociale 2009
Esercitazione AA.VV. Project Cycle Management. Manuale per la formazione 2002
Esercitazione AA.VV. Prospettive di valutazione dialogica, Spunti 2003

Examination Methods

The exam will consist of:
a) a written test (1-2 open questions) for the theoretical part for each module;
b) a project / protocol built by the student for the practical exercise according to the teacher's instructions;

The written test will take place on the same dates and classrooms simultaneously for all three modules, through a single form;
the protocols of the practical test, which the student will deliver by e-mail, will be evaluated by the teacher of the module for the specific part and, subsequently, in a collegial manner for the entire work.
The overall grade of each module will consist of the average between the grade of the written exam and that obtained on the protocol of the practical test; the weighted average of the votes obtained on the three modules will be verbalized on the electronic booklet as the overall grade of the course.
Written test of the three modules and evaluation of the three protocols must be passed by the student within the same exam session. If the student does not obtain a sufficient assessment in one of the three modules, he must redo the written test of all three at the next session of the same session, or in another session.
The three protocols of the practical test must be sent to the teachers during (and not beyond) the expiry of the session within which the student will sustain the written test.
Students who will take the written test in the first session of this AA (June 2019) will be able to deliver and evaluate their protocols also (but not beyond) the autumn session, keeping the grade obtained in the summer session valid. If this does not happen, at the first useful session (in this case January / February 2020), the student will have to redo the written test.

Students with disabilities or specific learning disorders (SLD), who intend to request the adaptation of the exam, must follow the instructions given HERE