Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

This information is intended exclusively for students already enrolled in this course.
If you are a new student interested in enrolling, you can find information about the course of study on the course page:

Laurea in Scienze della comunicazione - Enrollment from 2025/2026

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.

2° Year  activated in the A.Y. 2015/2016

ModulesCreditsTAFSSD
12
A
L-LIN/12
Seconda lingua straniera competenza linguistica - liv. b1 (informatizzato)

3° Year  activated in the A.Y. 2016/2017

ModulesCreditsTAFSSD
Stage o laboratori
6
F
-
Prova finale
6
E
-
activated in the A.Y. 2015/2016
ModulesCreditsTAFSSD
12
A
L-LIN/12
Seconda lingua straniera competenza linguistica - liv. b1 (informatizzato)
Modules Credits TAF SSD
Between the years: 1°- 2°- 3°

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.




S Placements in companies, public or private institutions and professional associations

iIntroductory
padvanced
mMasterful

Teaching code

4S01392

Coordinator

Andrea Ceschi

Credits

6

Language

Italian

Scientific Disciplinary Sector (SSD)

M-PSI/06 - WORK AND ORGANIZATIONAL PSYCHOLOGY

Period

Sem. IIA, Sem. IIB

Learning outcomes

This course aims to introduce the framework of work and organizational psychology as a field of study and of intervention. In particular, it focuses on relationships between interpersonal interaction (individual differences and not), job characteristics and organizational variables. At the end, the student should be able to recognize constructs such as Work Engagement and Burnout, apply organizational models such as Job Demands-Resources or Demand-Control, evaluate behaviors such as Job crafting or Counterproductive Work Behavior. Regarding the application of this matter, students should understand and solve interactive cases based on empirical evidence in the field of occupational psychology.

Program

1) Introduzione teorica alla psicologia del lavoro

• Psicologia e Psicologia del lavoro
• Taylorismo e Fordismo
• Hawthorne Studies
• Kurt Lewin: leadership e group dynamics
• Herzberg: job design e job enrichment

2) Risorse umane e funzioni organizzative

• Lo sviluppo organizzativo
• Il clima e il clima di sicurezza: stress, mobbing, burnout e infortuni sul lavoro
• Selezione e valutazione
• Formazione e Orientamento
• Organizational policies and Diversity Management
• La valutazione della posizione
• La valutazione della prestazione
• La valutazione del potenziale

3) Decidere nelle organizzazioni
• Il ruolo del cognitivismo nelle funzioni organizzative
• Euristiche e bias applicati ai contesti organizzativi
• Decisioni manageriali e decisioni rischiose

4) Il ruolo delle differenze individuali
• Le variabili socio-anagrafiche: età, genere, esperienza lavorativa e grado di scolarizzazione
• Questionari e test
• La misurazione dei costrutti
• Tratti di personalità
• Inclinazione al rischio

5) I costrutti principali della psicologia del lavoro e delle organizzazioni:
• Effort and Rewards
• Job Resources and Job Demands
• Esaurimento, Cinismo, Disingaggio lavorativo
• Work Engagement
• Job Performance

6) I modelli organizzativi di riferimento

• Il modello Vitamin model di Warr
• Il modello Demand Control
• Il modello Effort-Reward Imbalance
• Il modello Job Demands-Resources

7) Il comportamento organizzativo

• Definizione di comportamento
• La teoria del comportamento pianificato
• Il comportamento controproducente
• Il comportamento prosociale
• Tecniche avanzate per la previsione del comportamento

8) Job Crafting e tecniche di formazione

• Metodi di formazione orientati al Job Crafting
• Metodi di formazione resources-based
• Coaching e mentoring

Reference texts
Author Title Publishing house Year ISBN Notes
Robert Kreitner, Angelo Kinicki Comportamento organizzativo (Edizione 2) Apogeo 2013 9788850331468
Rino Rumiati, Nicolao Bonini Decisioni manageriali. Come fare scelte efficaci (Edizione 1) Il Mulino 2010 9788815137500
Franco Fraccaroli, Cristian Balducci Stress e rischi psicosociali nelle organizzazioni. Valutare e controllare i fattori dello stress lavorativo (Edizione 1) Il Mulino 2011 9788815150714

Examination Methods

The exam will be written with open and closed questions on topics of the present course.

Students with disabilities or specific learning disorders (SLD), who intend to request the adaptation of the exam, must follow the instructions given HERE