Teaching code

4S000096

Credits

5

Coordinatore

Laura Cunico

Language

Italian

Moodle Seminars

The teaching is organized as follows:

Learning outcomes

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MM: PRINCIPI E TECNICHE DELLA RELAZIONE ASSISTENZIALE
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The course introduces the student to a comprehensive understanding of the psychological development of the complexity of the factors that interact with the patient's needs expressed; also, introduces the founding principles of the caring relationship, techniques and management strategies of effective communication. Learning Outcome The teaching contributes to achieving the following learning outcomes:  Use appropriate communication skills (verbal, non-verbal) with patients of all ages and their families in the care process and / or other healthcare professionals;  Know the founding principles of the caring relationship, techniques and management strategies of effective communication;  Understand the relationship dynamics, the defense reactions in the process of adaptation of people in situations of psychological distress, social and physical suffering.
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MM: EDUCAZIONE TERAPEUTICA
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The teaching introduces the student to a global vision of the person’s psychological development in his complexity, factors which interact and the comprehension of a help request’s necessities expressed, considering life development’ steps, skills and required adjustments in the various evolutional stage; it also introduces the student to the fundamental helpful relationship’s precepts, to the techniques and strategies needed for an efficient communication’s management.
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MM: PSICOLOGIA CLINICA
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Clinical Psychology module introduces the student to an overall psychological development of the individual in the complexity of factors that interact to define the self and outlines the development stages of the life cicle. We analyze the defense mechanisms and how they are used, and how it develops according to Bowlby's attachment. Both analyses the relationship operator and patient through the concept of transfer and against trasfer, and emotinal intelloigenge. Considering the response to the disease by the patient and his relatives, you define the ripe and unripe defense mechanisms. It explain the concept of Death through different eras and phases of dying according to Kubler Ross, you analyze the mourning and its processing. Humanization concept.

Program

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MM: PRINCIPI E TECNICHE DELLA RELAZIONE ASSISTENZIALE
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PERCEPTION, PROCESS OF INTERPERSONAL COMMUNICATION, LANGUAGE Interpersonal perception and social communication The filters of perception, the reality is a construction interpersonal perception process The reality and its representations The two structures of language (deep and shallow) The VAK representational systems The massage of the distortion: the distortion arc HUMAN COMMUNICATION The communication process: the elements of the process Linear theory of communication Systemic theory of communication (features) The axioms of human communication of Watzlawick verbal communication (connotative language and denotative) non-verbal communication (gaze, gestures, posture, facial expressions (recall the emotions), para-verbal communication (the role of the voice, voice empathetic and unpleasant voice, vocals) Proxemics: the distance in the social relationship The context of meanings matrix MODELS OF CARE RELATIONSHIP The paradigm of Carl Rogers; principles: non-directivity, the centrality of the person, respect, positive and unconditional acceptance, congruence, authenticity, empathy Disease and illness Empathy, characteristics, its declination in the caring relationship; the Bonino Coco model of empathy and Tani (levels) The instruments of the care relationship: The agenda of the patient to explore the subjectivity (illness) The Calibration Method - Trace - Guide (CRG) as an effective approach in the interaction with the patient communication techniques (below) EFFECTIVE COMMUNICATION TECHNIQUES logical levels of thought, the use of thou killing words and attitudes that do not facilitate communication and understanding of: stereotyped phrases (cliché), judgments, unsolicited advice, change the subject, prejudice, medical jargon, communicative infantilization kissing words verbal techniques: open questions directives, no directives, focused, closed questions, reformulate, reflect, legitimize, comments empathetic, recapitulation; paraverbal techniques (continued): echo, silence, critical listening, empathic listening, vocalizations, of assent sentences ... Touch in nursing care (recommendations) Communication with the aggressive person (talk down techniques) Communication with the person with sensory impairment (blind, deaf, aphasic) The communication with the person in a state of environmental deprivation SOCIAL SKILLS AND THE ROLE OF PROFESSIONAL RELATIONSHIP The privacy and confidentiality in the professional relationship Build a relationship of trust The right distance
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MM: EDUCAZIONE TERAPEUTICA
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Methodology in therapeutic education Educative projection’s steps: educative needs’ analyses, educative diagnosis , objectives and learnings, surgery’s organization, evaluation Educative relations’ facilitating precepts and techniques aimed to support, inform and train the patient to comprehend right lifestyle and to manage the therapeutic treatements
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MM: PSICOLOGIA CLINICA
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- The development of person's psychological -The stages of the life cycle -Personality concept, attachment and affection - The defense mechanisms -Reactions to disease, defense strategies - Stress' concept, eustress, anxiety -coping strategies adjustment - Family's reaction to disease - Transfert and controtrasfert, and emotional intelligence - The Death in the modern societies - The mourning and its processing, phases of dying according to Kubler Ross - Humanization concept.

Bibliography

Examination Methods

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MM: PRINCIPI E TECNICHE DELLA RELAZIONE ASSISTENZIALE
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WRITTEN EXAMINATION: multiple choice questions, short open-ended questions, analysis and interpretation of a relational case, nurse-patient dialogue text.
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MM: EDUCAZIONE TERAPEUTICA
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Writing Test
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MM: PSICOLOGIA CLINICA
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Writing test