Teaching code

4S000087

Credits

5

Coordinator

Francesca Stefani

Language

Italian

Courses Single

Not Authorized

Moodle Seminars 0

The teaching is organized as follows:

Learning objectives

The course introduces the student to the understanding of the principles of healthcare services management. It focuses on the development of knowledge that bases nursing care organization and delivery and continuity of care. It also deepens professional responsibility, rights, legal obligations and sources of regulation of the employment relationship. LABOUR LAW: The course of labor law aims to bring students closer to the existing work discipline and to the perception of the social dynamics that animate this branch of law in the health sector, in particular with reference to the profession of the speech therapist. It is therefore proposed to investigate the evolution of the discipline as well as the types and regulatory treatments linked to a broad concept of work (subordinate, autonomous, parasubordinate). ORGANIZATIONAL PROCESS At the end of the course the student will be able to: 1. recognize the actual tendencies for studing and understending the organisational events 2. be oriented within a health organization 3. Identify the phases of the organizational socialization process NURSING IN THE ORGANIZATIONAL PROCESS The teaching introduces the students to the comprehension of healthcare services’ organization’s, studying their management precepts. It focuses on dynamics and fundamental elements which allow the caring’s organization integrating different multidisciplinary caring process, choosing the intervention’s priorities and guaranteeing caring continuity. It analyze the professional responsibility, rights, obligations and work relation’s rules. PUBLIC HEALTH The learning aims are to understand the nature of complex systems and health services, to acquire knowledge of management and relations in health processes and health networks, to learn to use the tools to define and develop skill profiles and competence assessment, to acquire basic knowledge and key elements to manage clinical risk and patient safety.

Prerequisites and basic notions

The complexity of care: analysis models and application implications
Care priorities: criteria and methods. Analysis of short situations in the medical-surgical area
Provide quality and safe care
Methods of providing assistance: characteristics of the various models and necessary skills. Reflection on the skills necessary for the success/failure of the proposed models
Guiding and supervising social health workers: the profile and training of the OSS, methods of assignment of activities and supervision.
The transmission of information to ensure continuity across deliveries: standards of good delivery, notes on transmission methods. Analysis and discussion of good deliveries
Documentation of care (not planning): writing standards (how and what to write, legal value, style and spelling, terminology, use of acronyms and/or abbreviations, ..), conservation
Shift work: type of shifts and impact on the patient and the operator, hygiene and health of the shift operator

Bibliography

Criteria for the composition of the final grade

Integrated exam that includes a written part with open and closed multiple-choice questions and an oral part for the Organization of care processes module