Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Study Plan
This information is intended exclusively for students already enrolled in this course.If you are a new student interested in enrolling, you can find information about the course of study on the course page:
Laurea magistrale in Servizio sociale in ambiti complessi - Enrollment from 2025/2026The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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2° Year activated in the A.Y. 2024/2025
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Sociology and Social Work (2023/2024)
Teaching code
4S007412
Credits
9
Coordinator
Language
Italian
Courses Single
Authorized
The teaching is organized as follows:
PROGETTAZIONE INTERISTITUZIONALE
Credits
3
Period
See the unit page
Academic staff
See the unit page
PROGETTAZIONE E VALUTAZIONE DEI SERVIZI
Credits
3
Period
See the unit page
Academic staff
See the unit page
Learning objectives
KNOWLEDGE AND UNDERSTANDING
- knowledge to plan, organize and evaluate interventions in the field of social policies
- knowledge of co-planning and negotiation with different actors and within the system of accreditations of excellence.
ABILITY TO APPLY KNOWLEDGE AND UNDERSTANDING
- mastery in the use of data collection and information tools;
- socio-economic planning capacity.
SPECIFIC OBJECTIVES The social care reform considers programming as the key tool for the governance of social and health policies. The course, therefore, will have more objectives: to provide knowledge in terms of methodologies for collecting and analyzing complexity problems (use of indicators for programming and evaluation also within the system of accreditations of excellence); methods and techniques of socio-economic planning that can support innovation in social interventions; the ways in which design becomes an advanced central competence of the professional social work (network coordination functions, case management, reporting techniques, fundraising techniques). Through the construction of a project protocol on a case of social intervention, the teaching aims to provide the conceptual basis for the evaluation of intervention projects or complex service organizations. .
Prerequisites and basic notions
Knowledge of social research methodology; organization of social services; knowledge of the code of ethics; knowledge of the work and skills of the social worker.
Bibliography
Criteria for the composition of the final grade
The exam will consist of: a) a written test with open questions for the theoretical part including the three modules; b) a project / protocol built by / by the student for the practical exercise according to the instructions of the teachers. The written test will take place on the same dates and classrooms simultaneously for all three modules, using a single form. The protocols of the practical test, which the student will send by e-mail (TO ALL THREE TEACHERS), will be evaluated by the teachers each for their own part of competence and, subsequently, in a collegial way for the entire work. . The overall teaching grade will consist of the average of the written grade and the grade obtained in the practical test project. Written test of the three modules and evaluation of the project must be passed by the student within the same exam session. If the student does not obtain a sufficient evaluation in one of the three modules, he will have to repeat the written test of all three modules at the next exam of the same session, or in another session. The three protocols of the practical test must be sent to the teachers no later than the end of the session in which the student will take the written test. Students a.a. 23/24 who will take the written test in the first session of June 2024 will be able to deliver and have their protocols assessed also (but not beyond) the autumn session (last day of the autumn session - September) keeping valid the mark obtained in the summer session. If this does not happen, at the first useful session (in this case January / February 2024), the student will have to repeat the written test. INDICATIONS FOR THE PROJECT Before the final and definitive delivery of the project, the group of teachers is available for intermediate checks and / or consultancy for a maximum of 2 times for each project (for a maximum total of 6 overall). The project can be tackled individually or in a group (maximum 3 people, without fail). EVALUATION CRITERIA OF THE WRITTEN EXAMINATION Consistency of the answer with the question. Clarity and correctness of the theoretical and practical issues. Degree of understanding of the teaching topics. Use of appropriate and relevant language. Ability to create, where possible and relevant, links between the topics of the 3 modules. PROJECT EVALUATION CRITERIA Originality of the chosen topic. Relevance of the chosen topic with the issues of the Social Service. Consistency between actions and objectives. Consistency between indicators - concepts - measurement tools / techniques. Presence of relevant and updated bibliographical references and their correct use.
