Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Study Plan
This information is intended exclusively for students already enrolled in this course.If you are a new student interested in enrolling, you can find information about the course of study on the course page:
Laurea magistrale in Servizio sociale in ambiti complessi - Enrollment from 2025/2026The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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2° Year activated in the A.Y. 2024/2025
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Social psychology of care and assistance (2023/2024)
Teaching code
4S000605
Teacher
Coordinator
Credits
9
Language
Italian
Scientific Disciplinary Sector (SSD)
M-PSI/05 - SOCIAL PSYCHOLOGY
Period
Sem. 2A, Sem. 2B
Courses Single
Authorized
Learning objectives
KNOWLEDGE AND UNDERSTANDING
• advanced theoretical and technical-methodological knowledge, with particular regard to the analysis and under-standing of the social, welfare and healthcare institutional realities
• knowledge of the methods of professional intervention on personal situations, family situations and groups charac-terized by high complexity
ABILITY TO APPLY KNOWLEDGE AND UNDERSTANDING
ability to interpret the different situations of hardship and to promote the well-being of the community.
SPECIFIC OBJECTIVES
The course is dedicated to the understanding of the social psychological processes underlying knowledge management and decision making in complex services contexts. Some of the variables of individual difference will be presented, which more than others have importance in the management of the relationship in interdisciplinary organizational contexts. Finally, the psychosocial processes that contribute to the construction and management over time of the user / operator relationship will be explained, in the care and assistance professions.
Prerequisites and basic notions
No prerequisites
Program
PART 1: Psychological-social theories, processes and skills for the social worker in complex areas
- Stereotypes, Prejudices and Discriminations in interpersonal and intergroup relationships
- Reference theories (Eg. Social Identity Theory; Self-Categorization Theory)
- Conflict and Intergroup Contact
- Decision Making and Problem Solving
- Effective communication
PART 2: Design and evaluate interventions on personal, family, group and community situations
- How to plan a psychosocial intervention
- Evaluation: learning opportunity
- The toolbox: Social skills
- The toolbox: Mentoring
- The toolbox: Peer education
- The toolbox: The photovoice
- The toolbox: Network work
- The Toolbox: Community Development
PART 3: Areas of application of the social psychology of care and assistance
- Social assistance in cases of Gender Violence
- Social assistance in cases of child abuse
- Social assistance in contexts of poverty
- Social assistance to the Elderly Person
- Social assistance and disability
- Social assistance and ethnic minorities
- Social assistance and LGBTQ + people
Bibliography
Didactic methods
The course will be delivered exclusively in person, using both frontal teaching and classroom exercises.
There are optional individual and group activities.
All students must register on the Moodle platform of the course, which will be the main communication channel of the course and where all the resources used in class can be found.
Possible changes will be assessed according to the trend of the national health situation.
Learning assessment procedures
The final exam will consist of a written test:
For parts 1 and 2 of the program:
• 13 closed questions (1 point for each correct answer);
• 3 short open questions (evaluable from 0 to 3 points);
For module 3 of the program:
• 1 open question assessable from 0 to 10 points;
Participation in the individual activity will make it possible to acquire n. 1 extra points, which will be added to the score obtained in the written test;
Participation in the collaborative activity (third part of the program) will be evaluated up to a maximum of 10 points. In case of passing (6/10), you will be exempted from the exam from module 3 and the score obtained will be added to the mark obtained in the final exam.
Evaluation criteria
• Closed questions do NOT have penalties for wrong answers.
• The extra points of the individual activity will be added to the final score only if the written test is sufficient, or a grade equal to or greater than 18;
• In case of failure of the exam or of renouncing the grade obtained, the extra points obtained will NOT be lost, but will be kept until the last exam session of the 2023/2024 ay;
• At the discretion of the professor, it will be possible to request an oral supplement to the student.
Criteria for the composition of the final grade
See section 'exam methods'
Exam language
italiano
