Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

Academic calendar

The academic calendar shows the deadlines and scheduled events that are relevant to students, teaching and technical-administrative staff of the University. Public holidays and University closures are also indicated. The academic year normally begins on 1 October each year and ends on 30 September of the following year.

Academic calendar

Course calendar

The Academic Calendar sets out the degree programme lecture and exam timetables, as well as the relevant university closure dates..

Definition of lesson periods
Period From To
Primo semestre LM Sep 30, 2024 Dec 23, 2024
Periodo generico Oct 1, 2024 May 31, 2025
Secondo semestre LM Feb 17, 2025 May 23, 2025
Exam sessions
Session From To
Sessione invernale LM Jan 7, 2025 Feb 14, 2025
Sessione estiva LM May 26, 2025 Jul 11, 2025
Sessione autunnale LM Aug 25, 2025 Sep 19, 2025
Degree sessions
Session From To
Sessione autunnale a.a. 2023/2024 Dec 4, 2024 Dec 6, 2024
Sessione invernale a.a. 2023/2024 Apr 2, 2025 Apr 4, 2025
Sessione estiva a.a. 2024/2025 Sep 3, 2025 Sep 5, 2025

Exam calendar

Exam dates and rounds are managed by the relevant Economics Teaching and Student Services Unit.
To view all the exam sessions available, please use the Exam dashboard on ESSE3.
If you forgot your login details or have problems logging in, please contact the relevant IT HelpDesk, or check the login details recovery web page.

Exam calendar

Should you have any doubts or questions, please check the Enrollment FAQs

Academic staff

B C F G M P R S V

Beretta Zanoni Andrea

symbol email andrea.berettazanoni@univr.it symbol phone-number 045 802 8691 (VR) 0444 393931 (VI)

Bertoli Paola

symbol email paola.bertoli@univr.it symbol phone-number 045 8028 508

Bonfanti Angelo

symbol email angelo.bonfanti@univr.it symbol phone-number 045 802 8292

Brunetti Federico

symbol email federico.brunetti@univr.it symbol phone-number 045 802 8494

Cantele Silvia

symbol email silvia.cantele@univr.it symbol phone-number 045 802 8220 (VR) - 0444 393943 (VI)

Cassia Fabio

symbol email fabio.cassia@univr.it symbol phone-number 0458028689

Chiarini Andrea

symbol email andrea.chiarini@univr.it symbol phone-number 045 802 8223

Confente Ilenia

symbol email ilenia.confente@univr.it symbol phone-number 045 802 8174

Florio Cristina

symbol email cristina.florio@univr.it symbol phone-number 045 802 8296

Goldoni Giovanni

symbol email giovanni.goldoni@univr.it symbol phone-number +390458028792

Matteazzi Eleonora

symbol email eleonora.matteazzi@univr.it symbol phone-number 045 8028741

Mion Giorgio

symbol email giorgio.mion@univr.it symbol phone-number 045.802 8172

Mola Lapo

symbol email lapo.mola@univr.it symbol phone-number 0458028565

Pilati Andrea

symbol email andrea.pilati@univr.it symbol phone-number 045 802 8444 (VR) - 0444 393938 (VI)

Riso Vincenzo

symbol email vincenzo.riso@univr.it symbol phone-number 045 8028766

Roffia Paolo

symbol email paolo.roffia@univr.it symbol phone-number 045 802 8012

Rossato Chiara

symbol email chiara.rossato@univr.it symbol phone-number 045 802 8620

Rossignoli Cecilia

symbol email cecilia.rossignoli@univr.it symbol phone-number 045 802 8173

Signori Paola

symbol email paola.signori@univr.it symbol phone-number 0458028492

Stacchezzini Riccardo

symbol email riccardo.stacchezzini@univr.it symbol phone-number 0458028186

Vernizzi Silvia

symbol email silvia.vernizzi@univr.it symbol phone-number 045 802 8168 (VR) 0444 393937 (VI)

Study Plan

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.

1° Year

ModulesCreditsTAFSSD
1 module between the following
1 module between the following
9
B
SECS-P/07
1 module between the following
1 module between the following
English B2
4
F
-

2° Year  It will be activated in the A.Y. 2025/2026

ModulesCreditsTAFSSD
1 module between the following
1 module between the following
1 module between the following
Final exam
15
E
-
ModulesCreditsTAFSSD
1 module between the following
1 module between the following
9
B
SECS-P/07
1 module between the following
1 module between the following
English B2
4
F
-
It will be activated in the A.Y. 2025/2026
ModulesCreditsTAFSSD
1 module between the following
1 module between the following
1 module between the following
Final exam
15
E
-
Modules Credits TAF SSD
Between the years: 1°- 2°

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.




S Placements in companies, public or private institutions and professional associations

Teaching code

4S008100

Credits

6

Language

Italian

Scientific Disciplinary Sector (SSD)

SECS-P/13 - COMMODITY SCIENCES

Period

Primo semestre LM dal Sep 30, 2024 al Dec 23, 2024.

Courses Single

Authorized

Learning objectives

The course provides knowledge of some fundamentals concepst of quality management. The main expected results are: KNOWLEDGE: 1. know and distinguish the quality of products and services, and customer satisfaction 2. learn about quality control tools and customer satisfaction monitoring 3. know the relationship between quality and customer satisfaction,on one side, and company’s revenues and costs, on the other side; SKILLS: 4. correctly read data derived from quality control and customer satisfaction monitoring; 5. understand their relationship with costs and revenues 6. define the best quality improvement strategies for the markets of the company

Prerequisites and basic notions

There are no specific requirements

Program

The first part of the program deals with the relationships that binds quality to the economic variables of cost and revenue of the company, to the type of product or service, and to customer satisfaction. The second part explores the design of products and services according to predefined customer and quality targets, and the state of the technology; the main models useful for understanding how customer satisfaction is formed and its link with quality; the strategies adopted by companies to improve both aspects.
At the end of the course, the student will have acquired the skills necessary to understand the dimensions of quality in manufacturing and service companies, and to identify the consequent policies for improving quality and customer satisfaction.
1) The concept of quality (GOAL 12);
2) Basic economics of quality costs;
3) The meaning of quality in manufacturing production and in the service sectors (GOAL 12);
4) Dimensions of quality, qualitative attributes and customer behaviors (GOAL 12);
5) The design of products and services (GOAL 12);
6) The heterogeneity and variability of customers;
7) The main models applied to understand how customer satisfaction is formed and its link with quality;
8) The role of quality in business strategies.

Didactic methods

The teaching method consists of lectures in the classroom with the use of slides.
Teaching materials will be made available on the elearning platform of the course.

Learning assessment procedures

The final exam will be written, with open-ended questions.

Students with disabilities or specific learning disorders (SLD), who intend to request the adaptation of the exam, must follow the instructions given HERE

Evaluation criteria

The assessment will be mainly referred to the analytical skills demonstrated by the student, especially for what concerns the identification and explanation of relationships between quality management and other variables

Criteria for the composition of the final grade

single test

Exam language

Italiano

Type D and Type F activities

Nei piani didattici di ciascun Corso di studio è previsto l’obbligo di conseguire un certo numero di crediti formativi mediante attività a scelta (chiamate anche "di tipologia D e F").

Oltre che in insegnamenti previsti nei piani didattici di altri corsi di studio e in certificazioni linguistiche o informatiche secondo quanto specificato nei regolamenti di ciascun corso, tali attività possono consistere anche in iniziative extracurriculari di contenuto vario, quali ad esempio la partecipazione a un seminario o a un ciclo di seminari, la frequenza di laboratori didattici, lo svolgimento di project work, stage aggiuntivo, eccetera.

Come per ogni altra attività a scelta, è necessario che anche queste non costituiscano un duplicato di conoscenze e competenze già acquisite dallo studente.

Quelle elencate in questa pagina sono le iniziative extracurriculari che sono state approvate dalla Commissione didattica e quindi consentono a chi vi partecipa l'acquisizione dei CFU specificati, alle condizioni riportate nelle pagine di dettaglio di ciascuna iniziativa.

Si ricorda in proposito che:
- tutte queste iniziative richiedono, per l'acquisizione dei relativi CFU, il superamento di una prova di verifica delle competenze acquisite, secondo le indicazioni contenute nella sezione "Modalità d'esame" della singola attività;
- lo studente è tenuto a inserire nel proprio piano degli studi l'attività prescelta e a iscriversi all'appello appositamente creato per la verbalizzazione, la cui data viene stabilita dal docente di riferimento e pubblicata nella sezione "Modalità d'esame" della singola attività.

COMPETENZE TRASVERSALI

Scopri i percorsi formativi promossi dal Teaching and learning centre dell'Ateneo, destinati agli studenti iscritti ai corsi di laurea, volti alla promozione delle competenze trasversali: https://talc.univr.it/it/competenze-trasversali

CONTAMINATION LAB

Il Contamination Lab Verona (CLab Verona) è un percorso esperienziale con moduli dedicati all'innovazione e alla cultura d'impresa che offre la possibilità di lavorare in team con studenti e studentesse di tutti i corsi di studio per risolvere sfide lanciate da aziende ed enti. Il percorso permette di ricevere 6 CFU in ambito D o F. Scopri le sfide: https://www.univr.it/it/clabverona

----------------------------------------------------------------------

ATTENZIONE: Per essere ammessi a sostenere una qualsiasi attività didattica, incluse quelle a scelta, è necessario essere iscritti all'anno di corso in cui essa viene offerta. Si raccomanda, pertanto, ai laureandi delle sessioni di dicembre e aprile di NON svolgere attività extracurriculari del nuovo anno accademico, cui loro non risultano iscritti, essendo tali sessioni di laurea con validità riferita all'anno accademico precedente. Quindi, per attività svolte in un anno accademico cui non si è iscritti, non si potrà dar luogo a riconoscimento di CFU.

Primo semestre L From 9/23/24 To 1/10/25
years Modules TAF Teacher
1° 2° B-education: Sound ideas D Cristina Florio (Coordinator)
1° 2° B-education: Sound ideas D Cristina Florio (Coordinator)
1° 2° Ethical finance D Giorgio Mion (Coordinator)
1° 2° Generative AI (Artificial Intelligence) for Business Communication D Paola Signori (Coordinator)
Primo semestre LM From 9/30/24 To 12/23/24
years Modules TAF Teacher
1° 2° Methods and tools for literature reviews D Cristina Florio (Coordinator)
1° 2° Sustainable business model frameworks D Vincenzo Riso (Coordinator)
Periodo generico From 10/1/24 To 5/31/25
years Modules TAF Teacher
1° 2° Methods and tools for empirical research in management D Cristina Florio (Coordinator)
1° 2° Methods and tools for empirical research in management D Cristina Florio (Coordinator)
1° 2° Plan your professional future D Paolo Roffia (Coordinator)
1° 2° Marketing plan D Fabio Cassia (Coordinator)
Secondo semestre LM From 2/17/25 To 5/23/25
years Modules TAF Teacher
1° 2° Artificial Intelligence, AI and Business Operations: Methods and Techniques D Lapo Mola (Coordinator)
1° 2° The business consultant accountant D Riccardo Stacchezzini (Coordinator)
1° 2° Relational soft skills for professional presence D Federico Brunetti (Coordinator)
Secondo semestre L From 2/17/25 To 5/30/25
years Modules TAF Teacher
1° 2° Soft skills coaching days D Paola Signori (Coordinator)
List of courses with unassigned period
years Modules TAF Teacher
1° 2° French B1 D Not yet assigned
1° 2° French B2 D Not yet assigned
1° 2° English C1 D Not yet assigned
1° 2° Russian B1 D Not yet assigned
1° 2° Russian B2 D Not yet assigned
1° 2° Spanish B1 D Not yet assigned
1° 2° Spanish B2 D Not yet assigned
1° 2° German B1 D Not yet assigned
1° 2° German B2 D Not yet assigned
1° 2° Plan your professional future D Not yet assigned

Career prospects


Module/Programme news

News for students

There you will find information, resources and services useful during your time at the University (Student’s exam record, your study plan on ESSE3, Distance Learning courses, university email account, office forms, administrative procedures, etc.). You can log into MyUnivr with your GIA login details: only in this way will you be able to receive notification of all the notices from your teachers and your secretariat via email and soon also via the Univr app.

Linguistic training CLA


Graduation


Internships


Gestione carriere


Student login and resources


Modalità di erogazione della didattica

Le lezioni di tutti gli insegnamenti del corso di studio, così come le relative prove d’esame, si svolgono in presenza.
Peraltro, come ulteriore servizio agli studenti, è altresì previsto che tali lezioni siano registrate e che le registrazioni vengano messe a disposizione sui relativi moodle degli insegnamenti, salvo diversa comunicazione del singolo docente.