Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Type D and Type F activities
This information is intended exclusively for students already enrolled in this course.If you are a new student interested in enrolling, you can find information about the course of study on the course page:
Laurea in Scienze del servizio sociale - Enrollment from 2025/2026COMPETENZE TRASVERSALI
Scopri i percorsi formativi promossi dal Teaching and learning centre dell'Ateneo, destinati agli studenti iscritti ai corsi di laurea, volti alla promozione delle competenze trasversali: https://talc.univr.it/it/competenze-trasversali
ATTENZIONE: Per essere ammessi a sostenere una qualsiasi attività didattica, incluse quelle a scelta, è necessario essere iscritti all'anno di corso in cui essa viene offerta.
PER I LAUREANDI: Si raccomanda ai laureandi delle sessioni di novembre e marzo/aprile di NON svolgere attività extracurriculari del nuovo anno accademico (a cui non risultano iscritti e per il quale NON devono rinnovare l'iscrizione) per il conseguimento di cfu di "tipologia D o F", essendo tali sessioni di laurea con validità riferita all'anno accademico precedente. Le attività formative svolte in un anno accademico cui non si è iscritti, non danno luogo a riconoscimento di CFU.
years | Modules | TAF | Teacher |
---|---|---|---|
2° 3° | Walking on water to think the land | D |
Rosanna Cima
(Coordinator)
|
2° 3° | “Crisis of Democracy? Dialogues on the world to come” (second edition). Cycle of public lectures | D |
Giacomo Mormino
(Coordinator)
|
2° 3° | Italy in the World | D |
Paola Dal Toso
(Coordinator)
|
2° 3° | University and DSA - Methods and strategies for tackling study and university studies | D |
Angelo Lascioli
(Coordinator)
|
years | Modules | TAF | Teacher |
---|---|---|---|
2° 3° | Walking on water to think the land | D |
Rosanna Cima
(Coordinator)
|
2° 3° | “Crisis of Democracy? Dialogues on the world to come” (second edition). Cycle of public lectures | D |
Giacomo Mormino
(Coordinator)
|
2° 3° | Social service: profession, institutions and territories | D |
Anna Carreri
(Coordinator)
|
2° 3° | Italy in the World | D |
Paola Dal Toso
(Coordinator)
|
2° 3° | In the cloud. Epiphanies of the virtual | D |
Massimiliano Badino
(Coordinator)
|
2° 3° | Professions in Transition | D |
Anna Carreri
(Coordinator)
|
2° 3° | Current issues on social protections for weak workers | D |
Alberto Mattei
(Coordinator)
|
2° 3° | University and DSA - Methods and strategies for tackling study and university studies | D |
Angelo Lascioli
(Coordinator)
|
years | Modules | TAF | Teacher |
---|---|---|---|
2° 3° | Critical Research and Tertiary Education Today | D | Not yet assigned |
2° 3° | Gnoseology and Metaphysics Workshop 2025 | D |
Davide Poggi
(Coordinator)
|
2° 3° | Molestie sessuali in ambito universitario. Un approccio multidisciplinare e intersezionale alla prevenzione | D |
Gianluca Solla
(Coordinator)
|
2° 3° | In the cloud. Epiphanies of the virtual | D |
Massimiliano Badino
(Coordinator)
|
2° 3° | Workshop "Rethinking Responsibility in the face of 21st century Challenges" | D |
Giorgio Erle
(Coordinator)
|
Services Organization (2024/2025)
Teaching code
4S01511
Credits
9
Language
Italian
Scientific Disciplinary Sector (SSD)
SPS/09 - ECONOMIC SOCIOLOGY AND SOCIOLOGY OF WORK AND ORGANIZATIONS
Courses Single
Authorized
The teaching is organized as follows:
Lezione
Esercitazione
Learning objectives
General learining oucomes Knowledge and understanding - Knowledge and understanding of the organizational structure of social services institutions and structures - Knowledge and understanding of the organizational dynamics concerning social services institutions and structures Ability to apply knowledge and understanding - Ability to properly interpret the position of one’s own institution with regard to the welfare network. LEARNING OUTCOMES Objectives of the course are: (1) knowledge of organizations' basic constituent elements, in particular of complexity and belonging to the social and health services area; (2) knowledge of the main organizational theories useful to analyze and understand the distinctive organizations' features; (3) knowledge of the main organizational analysis methods and tools, allowing you to read organization in its internal processes and relationships with the context of reference; (4) ability to contextualize social service intervention and the work of the social worker in organizational dynamics, with particular reference to network organizational models; (5) ability to read the changes in organizations and work world, generating old and new social needs. Teaching also involves organizing methods and tools to analyze organizations.
Prerequisites and basic notions
No preliminary knowledge is required.
Some basic concepts will be covered during the initial part of the course.
Program
The course is divided into three parts.
The first part deals with the introductory aspects of understanding organizational organizations and models, developing concepts such as structure, culture, process, integration, network, power, authority, and in particular referring to tools and methodologies of organizational analysis (variables, Process analysis, etc.).
The second part is devoted to the deepening of organizational characteristics that social and health services in Italy are taking on, with particular reference to inter-organizational relations and integration of services.
The third part is developed in laboratory form and includes exercises that directly involve the students in the simulation of an organisational analysis, starting from a problem to the search for practicable and verifiable solutions. The workshop part of the exercises also envisages the presence of external actors in the various phases of the analysis and discussion of the students' products. At the end of this part the working group has to produce a written report with the specifications that will be indicated during the lessons.
The recommended basic texts, on which the final examination will relate, referring to the three parts are:
G. Gosetti, M. La Rosa, Sociologia dei servizi. Elementi di organizzazione e programmazione, FrancoAngeli, Milano, 2006.
F. Franzoni, M. Anconelli, La rete dei servizi alla persona. Dalla normativa all’organizzazione, Carocci, Roma, 2011.
A book chosen from the following:
R. Castel, Incertezze crescenti. Lavoro, cittadinanza, individuo, Editrice socialmente, Bologna, 2015.
G. Gosetti (a cura di), Lavoro e lavori. Strumenti per comprendere il cambiamento, FrancoAngeli, Milano, 2011.
M.G. Landuzzi, F. Rubio (a cura di), Etica e valori nel lavoro e nelle professioni Quadro teorico e profilo di settori in cambiamento, Franco Angeli Milano, 2020.
A.K. Sen, La disuguaglianza. Un riesame critico, il Mulino, Bologna, 2010.
R. Sennett, L’uomo flessibile. Le conseguenze del nuovo capitalismo sulla vita personale, Feltrinelli, Milano, 2000.
During the lessons the teacher will provide supplementary materials, especially in reference to data and results of sociological research needed to interpret the phenomena in progress.
Bibliography
Didactic methods
As far as teaching methods are concerned, the lesson consists of theoretical lessons, supplemented by discussion of cases, documentary reading, thematic analyzes (with presentation and discussion of data and results from research paths, etc.), confrontation with significant witnesses. The workshop part will be developed in small working groups and in an interactive way.
During the lessons there will be space for questions to collectively discuss any doubts and curiosities while specific clarifications and needs will be presented during the individual reception time.
Learning assessment procedures
The examination takes place orally, has a variable duration, but not less than 15 minutes.
There is no intermediate assessment, but an evaluation of 0 (= insufficient) to 5 (= excellent) score of group work, which is the starting point of individual oral exam.
Evaluation criteria
The examination takes place in oral form, with vote on a scale of thirty, and involves verification of the knowledge and assessment of student's abilities as set out in the training.
Criteria for the composition of the final grade
The final mark, expressed out of thirty, also includes the evaluation with a score from 0 (= insufficient) to 5 (= excellent) of the group work developed in the practice laboratory.
Exam language
Italiano