To show the organization of the course that includes this module, follow this link:  Course organization

Learning outcomes

The course of work psychology will deal with the concept of decision-making process (problem-finding, problem-setting, problem-solving e decision-making), from the point of view of cognitive, emotional and behavioral aspects. The course will follow the path that starting from the individual will lead to organization

Program

1.1. the individual at work
- Cognitive characteristics: intelligence and convictions:
o Simon, Kahneman e Tversky: rationality vs irrationality;
o Cognitive biases;
o Opinions and attitudes;
o Gardner (multiple intelligences) and Goleman (emotional intelligence);

- Emotional characteristics: needs and motivations:
o Intrinsic and extrinsic motivations;
o Maslow hierarchy of needs;
o Rogers' self-actualization;
o The two Factor Theory by Herzberg;

- Behavioral characteristics: abilities and competencies:
o Abilities, capacities, skills and competences;
o The assessment of position (job description; job analysis; task analysis);
o The assessment of performance;
o The assessment of potential.

1.2. Group at work: the dynamics
- Cooperation vs Competition (the T-Group by Lewin and the Groups of Encounters by Rogers);
- Inclusion vs Exclusion (the T-Group by Lewin and the Groups of Encounters by Rogers);
- Cohesion vs Conflict;
- Leadership vs Membership (Lewin, Likert, Fiedler and Bass)
- Dependency vs Autonomy (Rogers)
- Task orientation – Bass.

1.3. Organization
- Organizational Development (Bennis and Schein):
- Selection (Assessment Center and Development Center);
- Cultures, sub-cultures and counter-cultures;
- Diversity Management;
- Climate and safety climate: stress, mobbing, burnout

Examination Methods

Written exam.