Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

Academic calendar

The academic calendar shows the deadlines and scheduled events that are relevant to students, teaching and technical-administrative staff of the University. Public holidays and University closures are also indicated. The academic year normally begins on 1 October each year and ends on 30 September of the following year.

Academic calendar

Course calendar

The Academic Calendar sets out the degree programme lecture and exam timetables, as well as the relevant university closure dates..

For the year 2020/2021 No calendar yet available

Exam calendar

Exam dates and rounds are managed by the relevant Medicine Teaching and Student Services Unit.
To view all the exam sessions available, please use the Exam dashboard on ESSE3.
If you forgot your login details or have problems logging in, please contact the relevant IT HelpDesk, or check the login details recovery web page.

Exam calendar

Should you have any doubts or questions, please check the Enrolment FAQs

Academic staff


Adamoli Davide

Alga Maria Livia

Amaddeo Francesco 045 8124930

Barattieri Di San Pietro Chiara 3480159350

Battista Simone

Bertani Michele

Bombieri Rosi

Calabrese Massimiliano +39 045 812 4678

Cecchetto Simone 0444/431354

Cunico Laura

Del Piccolo Lidia +39 045 812 4441

Donisi Valeria +39 045 812 6414

Furri Laura 045 8027678

Gandolfi Marialuisa +39 045 812 4943

Guiglia Giovanni 045 802 8225

Landi Stefano 045 802 8168

Landuzzi Maria Gabriella +39 045 802 8547

Manganotti Alessandro

Mansueti Nadia

Mortari Luigina 045 802 8652

Pancheri Loredana 0461264569

Picelli Alessandro +39 045 8124573

Poli Albino 045 8027658

Sartori Riccardo +39 045 802 8140

Smania Nicola +39 045 8124573

Tamburin Stefano +39 0458124285 (segreteria)

Tardivo Stefano +39 045 802 7660

Vale' Nicola +39 045 812 4573

Varalta Valentina +39 045 812 4956

Verlato Giuseppe 045 8027628

Zanolin Maria Elisabetta +39 045 802 7654

Study Plan

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University. Please select your Study Plan based on your enrolment year.

L-LIN/01 ,MED/02 ,MED/48 ,M-FIL/05 ,SPS/08 ,SPS/09
MED/48 ,M-PED/01 ,M-PED/04
Final exam

2° Year

L-LIN/01 ,MED/02 ,MED/48 ,M-FIL/05 ,SPS/08 ,SPS/09
MED/48 ,M-PED/01 ,M-PED/04
Final exam

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.

SPlacements in companies, public or private institutions and professional associations

Teaching code






Scientific Disciplinary Sector (SSD)



LMSRPS - 1° ANNO 2° SEM. dal Apr 15, 2021 al Jun 26, 2021.

To show the organization of the course that includes this module, follow this link:  Course organization

Learning outcomes

know different aspects of the process of professionalisation of Health Professions;
know of the Role Profile of Rehabilitative Health Professions Officer;
know the foundations of Clinical Govenance and its main instruments;
know analysis of organization and the foundations of the theory of complex adaptive systems applied to it;
know how to calculate the staffing is in service with ongoing activities that take turns and in outpatient services with variable volumes and / or binding activity; knowing how to program the absences in a group of professionals; know how to calculate volumes realistically payable in outpatient clinics;
know the principles of risk management applied to rehabilitation services;
know and apply the main tools of project management and change management;
know and be able to address major issues related to outpatient rehabilitation activities;
know the potential and critical issues of clinical documentation in rehabilitation systems.


The Professionalization Process of Health Professionals: Towards a Role of Management in the Rehabilitation Area.
Definition of Profession. Legislative, training and clinical development of health professions. Peculiarities of Health Professions of Rehabilitation.
Role profile of Manager of the Rehabilitation Area.
Clinical Govenance and its Instruments.

Organizational analysis. Theory of complex adaptive systems applied to organizational analysis. Input factors, processes, output factors. The 5 dimensions of organizational analysis: people (quantitative / qualitative analysis); equipment; spaces; operating processes (intrinsic and extrinsic); social dynamics.

Rehab staffing. Definition of workload and requirements. The annual workable potential. Methods of calculation of orehabilitative staffing: inpatient services with continuous activities; outpatient services with variable volumes and with binding activities. Presence Programming Methods. Calculation of the realistically deliverable volumes in outpatient activities. Examples of organizational problems in rehab staffing.

Risk management applied to rehabilitation services. Definitions of: clinical risk, error, damage, event, adverse event. Theory of latent errors. Sentinel event. Prevention and Protection. Reactive analysis methods: incident reporting, trigger triggers, root causes analysis. Proactive analysis.

Project management.
Analysis of the problem and the consequences. Indicators of organizational, perceived, clinical quality problems.
Analysis of causes: Ishikawa diagram and conceptual maps.
Formulation of solution hypotheses.
Choice of multiple solution hypotheses: SWOT analysis.
Description of system operation: Flowcharts, Responsibility Matrices.
Change Planning: Gantt Chart.
Checking and monitoring the change: outcome indicators and process indicators.

Problems in outpatient rehabilitation activities
Waiting list and waiting time. Expected waiting time and waiting time in progress. Organizational quality indicators in the management of waiting times. Interpretative model of waiting times in outpatient rehabilitation services: input factors, factors affecting absorption capacity.
Normative requirements on Outpatient Services: Essential levels of assistance in Italy, Recipe, Ticket, Reflections on different contest (public, private accredited, direct access at self-employed professionist, access through insurance).

Clinical documentation in rehabilitation. Definition of information system. Possible meaning of clinical documentation in rehabilitation. Phases of the rehabilitative process and related documentation modes. Potential and Limitations of Paper Documentation and Computerized Documentation.

Reference texts
Author Title Publishing house Year ISBN Notes
Calamandrei C. Manuale di management per le professioni sanitarie. (Edizione 4) McGraw-Hill Education 2015

Examination Methods

Written test with multiple choice questions and open-ended questions aimed at test the learning of the different areas of the program.

Presentation at small groups of an elaborate of project management on an organizational problem in rehabilitation prepared in accordance with methods learned in the classroom.


Career prospects

Module/Programme news

News for students

There you will find information, resources and services useful during your time at the University (Student’s exam record, your study plan on ESSE3, Distance Learning courses, university email account, office forms, administrative procedures, etc.). You can log into MyUnivr with your GIA login details.

Further services

I servizi e le attività di orientamento sono pensati per fornire alle future matricole gli strumenti e le informazioni che consentano loro di compiere una scelta consapevole del corso di studi universitario.



Gestione carriere



Title Info File
Doc_Univr_pdf 00.Guida di tirocinio 1001 KB, 24/06/21 
Doc_Univr_docx 01.Libretto di tirocinio 166 KB, 24/06/21 
Doc_Univr_docx 02.Cartellino 16 KB, 24/06/21 
Doc_Univr_docx 03.Piano di Autoapprendimento 18 KB, 24/06/21 
Doc_Univr_docx 04.Gli obiettivi 20 KB, 24/06/21 
Doc_Univr_docx 05.Il diario riflessivo 15 KB, 24/06/21 
Doc_Univr_docx 06.Report di tirocinio 17 KB, 24/06/21 
Doc_Univr_docx 07.Scheda di valutazione 13 KB, 24/06/21 
Doc_Univr_docx 1.1.Copertina libretto 109 KB, 24/06/21 
Doc_Univr_docx Progetto formativo 1296 KB, 24/06/21 
Doc_Univr_docx Progetto formativo Regione Lombardia 1321 KB, 24/06/21 

Orario lezioni

Ultimo aggiornamento: 19/05/2022


Title Info File
Doc_Univr_pdf orario SECONDO semestre PRIMO anno 2022 221 KB, 19/05/22 
Doc_Univr_pdf orario SECONDO semestre SECONDO anno 2022 216 KB, 13/05/22 

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