Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Study Plan
The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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Professional Laboratories (1st year)
2° Year activated in the A.Y. 2023/2024
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3° Year activated in the A.Y. 2024/2025
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Professional Laboratories (1st year)
Modules | Credits | TAF | SSD |
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Relationship in nursing care - PRINCIPI E TECNICHE DELLA RELAZIONE ASSISTENZIALE (2023/2024)
Teaching code
4S000096
Teacher
Credits
2
Language
Italian
Scientific Disciplinary Sector (SSD)
MED/45 - NURSING
Period
1 SEMESTRE PROFESSIONI SANITARIE dal Oct 2, 2023 al Dec 22, 2023.
Courses Single
Not Authorized
Program
General principles of communication: Introduction: - Centred/biopsychosocial paradigm. Reflection and comparison on the disease-centered model and the patient-centered model. - Reflection on learning to communicate: communication skills are not innate - Description of the complexity of the communication process: the axioms of human communication by P. Watzlawick and non-verbal communication and the analogical code. The principles of the helping relationship: - In-depth study of the concept of the helping relationship according to Carl Rogers. - Description of the characteristics of the helping relationship: recognizing emotions - congruence, empathy and unconditional positive acceptance. Styles and techniques that facilitate the interview - In-depth study of the modalities of the function of the relationship gathering information: listening, silence, continuation techniques, closed and open questions, echo technique. - Deepening the modalities of the function of the relationship check one's understanding: paraphrase, reformulation, reflection of feeling. Styles and attitudes that do not facilitate communication: - Describe the barriers to communication. Description of some of the person's reactions to the disease, understanding the reasons that cause these reactions. Exposition of nursing interventions - possible options, to respond to the patient. Starting and maintaining a helping relationship - gaining the patient's trust - knowing the patient's agenda Communication in assisting people with sensory deficits: - strategies to improve the quality of communication with deaf and blind people.
Bibliography
Didactic methods
Reflection and comparison on the disease-centered model and the patient-centered model with the use of film frames and literary passages. Observation of non-verbal language using film frames. Observation using a film frame of the barriers to listening and reflection on the value of listening through a literary passage. Observation of an anamnestic interview using frame films. Exercise using a case on recognizing the various communication techniques. Exercise using a case and observing a film frame on identifying the main communication barriers. Empathy exercise using a film frame. Exposition of nursing interventions - possible options, to respond to the patient. Exercise using microsituations on effective responses to reactions to the disease. Exercise through observation of role playing of non-verbal and verbal communication (communication techniques), communication barriers.
Learning assessment procedures
Written exam with open questions, use of microsituations and multiple questions
Evaluation criteria
each question has a score: multiple chioce represents 7 points open questions have their own score which when added together reaches the grade (30)
Exam language
Italiano