Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

Type D and Type F activities

This information is intended exclusively for students already enrolled in this course.
If you are a new student interested in enrolling, you can find information about the course of study on the course page:

Laurea magistrale in Governance dell'emergenza - Enrollment from 2025/2026

Le attività che consentono l’acquisizione dei crediti riservati alle attività formative a libera scelta dello studente (TAF D) sono le seguenti:
• Un insegnamento attivato nei Corsi di studi afferenti al Dipartimento di Scienze Giuridiche;
• Un laboratorio didattico attivato nei Corsi di studi afferenti al Dipartimento di Scienze Giuridiche;
• Un insegnamento previsto dall’Offerta Formativa di Ateneo, non impartito nell’ambito dei corsi di studi afferenti al Dipartimento di Scienze Giuridiche: il riconoscimento dei crediti acquisiti sarà subordinato alla preventiva presentazione di coerenti programmi formativi valutati e approvati dal Collegio didattico.
• Attività formative organizzate dai singoli docenti del Collegio didattico o del Dipartimento di Scienze Giuridiche: previa approvazione del Collegio;
• Attività formative che implicano la partecipazione a convegni o seminari organizzati sotto il “logo” del Dipartimento di Scienze Giuridiche o dell’Ateneo: devono essere preventivamente approvate dal Collegio didattico indicando un docente di riferimento del Collegio didattico ovvero del Dipartimento di Scienze Giuridiche.
• Attività formative che implicano la partecipazione a convegni o seminari organizzati prive del “logo” del Dipartimento di Scienze Giuridiche o dell’Ateneo: devono essere approvate dal Collegio didattico indicando un docente di riferimento del Collegio didattico ovvero del Dipartimento di Scienze Giuridiche.

Le attività che consentono l’acquisizione dei crediti riservati alle ulteriori attività formative (TAF F) sono le seguenti:
• Ulteriori competenze linguistiche (6 cfu)
• Stage o Project Work (6 cfu)

Al link Compilazione del piano didattico - Giurisprudenza le informazioni e la modulistica per l'inserimento di attività non selezionabili in autonomia dallo studente in sede di compilazione del piano degli studi.

Academic year:
1st lecture period (1A) From 9/15/22 To 10/27/22
years Modules TAF Teacher
1° 2° Conflict. Recognize, prevent, manage D Annalisa Ciampi (Coordinator)
1° 2° Landscape and law in the Veneto region. A course of lectures D Matteo Nicolini (Coordinator)
1° periodo lezioni - GEM From 10/3/22 To 12/23/22
years Modules TAF Teacher
1° 2° An introduction to Project Management D Matteo Nicolini (Coordinator)
1° 2° Infrastrutture, logistica e industria: strategie ed azioni nella nuova globalizzazione D Matteo Nicolini (Coordinator)
1° 2° Civil protections: the role of local councils D Matteo Nicolini (Coordinator)
1° periodo lezioni (1B) From 11/4/22 To 12/16/22
years Modules TAF Teacher
1° 2° Conflict. Recognize, prevent, manage D Annalisa Ciampi (Coordinator)
2° periodo lezioni - GEM (febbraio/aprile) From 2/13/23 To 4/4/23
years Modules TAF Teacher
1° 2° An introduction to Emergency Management D Matteo Nicolini (Coordinator)
1° 2° Third Sector seminary D Alessandra Cordiano (Coordinator)
1° 2° Omega. Horizons, models and parenting D Alessandra Cordiano (Coordinator)
1° 2° Project work - Emergency management in Italy F Matteo Nicolini (Coordinator)
2° periodo lezioni - GEM (aprile/maggio) From 4/12/23 To 5/13/23
years Modules TAF Teacher
1° 2° An introduction to Emergency Management D Matteo Nicolini (Coordinator)
1° 2° Third Sector seminary D Alessandra Cordiano (Coordinator)
1° 2° Omega. Horizons, models and parenting D Alessandra Cordiano (Coordinator)
1° 2° Project work - Emergency management in Italy F Matteo Nicolini (Coordinator)
1° 2° Workshop on Emergencies: Cases and Policies D Not yet assigned

Teaching code

4S003646

Coordinator

Federico Testa

Credits

6

Language

Italian

Scientific Disciplinary Sector (SSD)

SECS-P/08 - MANAGEMENT

Period

1° periodo lezioni - GEM dal Oct 3, 2022 al Dec 23, 2022.

Learning objectives

This course intends to provide students with the competencies to analyze the context of public ser-vices in Italy, with a particular focus on public utilities. In addition, the course aims to develop in stu-dents critical understanding of the role of public vs. private actors in public service management. Moreover, the course will offer some managerial tools to improve service quality according to a cus-tomer-oriented approach. In order to encourage students’ learning ability, real-life case studies will be presented and discussed.

Prerequisites and basic notions

basic knowledge of the firm / company entity

Program

1. The relationship between public intervention and the market 2. The concept of public service; local public services between regulation and competition 3. the production chains of the main services: gas, electricity, water services, environmental services, health (outline) 4. Climate emergency, energy transition, sustainability 5. the role of the public and the private sector : regulatory evolution and sector legislation 6. Public Utilities in Italy

Didactic methods

lectures with frequent interventions by external witnesses. DIDACTIC DELIVERY METHOD Lessons will be held in the presence. The video recordings and any supplementary and support teaching materials will be made available to students who adhere to the PA 110 e lode protocol, moreover, as required by the University guidelines, to students who are in particular situations of fragility. , in conditions of disability or suffering from learning disabilities (following reporting and prior coordination with the Inclusion Unit) and to female students who are in situations of limitation to travel, on the basis of the provisions of national law enforcement to COVID

Learning assessment procedures

oral interview

Students with disabilities or specific learning disorders (SLD), who intend to request the adaptation of the exam, must follow the instructions given HERE

Evaluation criteria

understanding of the changes taking place, with references to concrete reality

Criteria for the composition of the final grade

ability to adapt and understand reality (30/30)

Exam language

italiano