Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Study Plan
This information is intended exclusively for students already enrolled in this course.If you are a new student interested in enrolling, you can find information about the course of study on the course page:
Laurea magistrale in Servizio sociale in ambiti complessi - Enrollment from 2025/2026The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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2° Year activated in the A.Y. 2022/2023
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Social psychology of care and assistance (2021/2022)
Teaching code
4S000605
Teacher
Coordinator
Credits
9
Language
Italian
Scientific Disciplinary Sector (SSD)
M-PSI/05 - SOCIAL PSYCHOLOGY
Period
Sem. 2A, Sem. 2B
Learning outcomes
KNOWLEDGE AND UNDERSTANDING
• advanced theoretical and technical-methodological knowledge, with particular regard to the analysis and under-standing of the social, welfare and healthcare institutional realities
• knowledge of the methods of professional intervention on personal situations, family situations and groups charac-terized by high complexity
ABILITY TO APPLY KNOWLEDGE AND UNDERSTANDING
ability to interpret the different situations of hardship and to promote the well-being of the community.
SPECIFIC OBJECTIVES
The course is dedicated to the understanding of the social psychological processes underlying knowledge management and decision making in complex services contexts. Some of the variables of individual difference will be presented, which more than others have importance in the management of the relationship in interdisciplinary organizational contexts. Finally, the psychosocial processes that contribute to the construction and management over time of the user / operator relationship will be explained, in the care and assistance professions.
Program
PART 1: Psychological-social theories, processes and skills for the social worker in complex areas
- Stereotypes, Prejudices and Discriminations in interpersonal and intergroup relationships
- Reference theories (Eg. System Justification Theory; Social Identity Theory; Self-Categorization Theory)
- Conflict and Intergroup Contact
- Decision Making and Problem Solving
- Effective communication
PART 2: Design and evaluate interventions on personal, family, group and community situations
- How to plan a psychosocial intervention
- Evaluation: learning opportunity
- The toolbox: Social skills
- The toolbox: Mentoring
- The toolbox: Peer education
- The toolbox: The photovoice
- The toolbox: Network work
- The Toolbox: Community Development
PART 3: Areas of application of the social psychology of care and assistance
- Social assistance in cases of Gender Violence
- Social assistance in cases of child abuse
- Social assistance in contexts of poverty
- Social assistance to the Elderly Person
- Social assistance and disability
- Social assistance and ethnic minorities
- Social assistance and LGBTQ + people
Bibliography
Examination Methods
The exam will be in written form and will include both multiple choice questions and open-ended questions on the 3 parts that make up the program (max 32 points).
For those who decide to attend the course, it will be possible to participate in a collaborative activity relating to the third part of the program, which can be evaluated up to a maximum of 10 points. In case of achievement of the sufficiency (6/10), the students who have participated in the activity will be exempted from part 3 of the program (i.e. scientific articles in English) and the score obtained will be added to the mark of the written exam (which will focus exclusively on the first two parts and will be assessable up to a maximum of 22 points)
Further information and specifications on both the collaborative activity and the exam will be communicated both in class and on the Moodle page of the course.
