The programme

Here you can find an overview of the degree programme, including information on its organisation and regulations, as well as a number of useful information. In addition, this section includes an overview of the University’s Quality Assurance system and the Student Orientation services available to prospective students, to help them choose the right course for them.

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Student orientation services

The new website of the Student Orientation Office, with new form and content, is the result of a long process aimed at providing a better and more comprehensive service to its many users. Users are mostly secondary school pupils approaching the University for the first time, and schools' University Orientation Services which organise activities to assist their pupils in post-school choices. Making a decision means choosing the best alternative to satisfy one's expectations, preferences and aspirations. 
 
More details: www.univr.it/orientamento (italian page)

sportello telefonico: dal lunedì al venerdì, dalle ore 9:00 alle 13:00.

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Course of study in brief

The Master's degree in Languages for Communication in Tourism and Commerce aims to form graduates with advanced language, organizational and managerial competence, while providing the communication skills required for high responsibility jobs in: 
- firms with an international scope; 
- public and private organizations supporting firms’ internationalization processes; 
- public and private organizations aimed at promoting and developing territorial tourism products; 
- tourism firms. 

This Master's degree course provides advanced knowledge related both to the languages and to the other disciplines to foster students’ critical thinking and a proactive approach. To reach this aim, teaching contents are continuously updated, leveraging on the research activities carried on by the faculty.

The syllabus requires students to reach a near native language competence (C2) in two languages (with the exception of Chinese, for which students are required to reach the C1 level). The syllabus includes both a one-year course for each of the two languages chosen by the student out of French, English, Russian, Spanish, German, Chinese and a specific course on language for special purposes for one of the two languages (chosen by the students between French, English, Russian, Spanish, German). 

Courses related to management, marketing, principles of business administration and cultural and methodological contents related to the selected curriculum complete the syllabus. 

  • Degree type Corsi di laurea Magistrale
  • Duration 2  years
  • Part-time Study option available Yes
  • Admissions Subject to entry requirements
  • Degree class LM-38
  • Location VERONA
  • Language Italian


Quality Assurance

The quality of a degree programme is the extent to which it achieves its educational objectives and meets the quality requirements of the educational activities offered, which are determined in line with the needs and expectations of students and representatives of the world of work.

This programme has adopted a teaching Quality Assurance system in line with the University’s quality assurance guidelines and based on the e ANVUR national quality assurance guidelines, by carrying out the following activities:
  • periodic consultations with representatives of the world of work to assess the adequacy of the cultural and professional profiles offered in their courses;
  • design of educational contents and planning of resources;
  • organisation of educational activities and teaching services;
  • monitoring the effectiveness of teaching and planning measures to improve teaching and services;
  • provision of complete and up-to-date information on its website, relating to the programme (professional roles, expected learning outcomes, learning activities).
The above activities are scheduled and interrelated, based on the PDCA principles (Plan, Do, Check, Act).
schema_qualita

In a Quality Assurance system, students play a fundamental role: each student can play their part by participating in the Quality Assurance groups of their degree programme and in the Faculty-Student Joint Committees or, more simply, by taking part in the Student Survey on teaching, or questionnaires. It’s in this context that specific workshops for student representatives (‘Laboratori di rappresentanza attiva’) are periodically made available to students by the University and the University’s Quality Assurance Board. To find out more, please see the relevant section.

Il sistema di valutazione universitario e il ruolo dello studente

by Prof. Graziano Pravadelli: a lecture recorded on the occasion of the January 2021 workshop for student representatives.

QA bodies

Commissione AQ Laurea magistrale in Lingue per la comunicazione turistica e commerciale (LM38)

The Group – which deals with the annual monitoring and review of the Bachelor’s degree in Languages and Cultures for tourism and international commerce – is made up of the Degree Programme Director, and the programme’s lecturers and students.

Faculty-Student Joint Committee (CPDS)

  • carries out monitoring activities in relation to teaching activities, provides opinions on the establishment and cancellation of degree programmes;
  • provides opinions on the consistency between the educational activities offered and the university credits (CFU) awarded;
  • annually draws up a report on the results of its monitoring activities.

QA in degree programmes

QA activities

Student Survey – gathering students’ views

Through Student Surveys and questionnaires, students can express their views on the modules offered as part of this programme.

Degree programme annual fact sheet

As part of the Quality Assurance system, complete, updated and easily available information on objectives, study plan, resources used and results achieved for each degree programme is made available through the SUA-CdS - Scheda Unica Annuale del Corso di Studio (Degree programme annual fact sheet). This includes an Overview and three public sections (Learning Objectives, Student Experience, Learning Outcomes) which together provide a wide range of information about each degree programme.

Module descriptions

For each module or educational activity, a web module description must be in place, in order to provide students with all the information they need: learning objectives, syllabus, examination methods, learning tools. This description must be made available to students at the beginning of the academic year, and all the information contained therein must be up-to-date and consistent with the content of the module.

Programme monitoring and review

The quality of the degree programme is constantly monitored based on the guidelines issued by the Italian National Agency for the Evaluation of the University and Research Systems (ANVUR): annually through the Annual Monitoring fact sheet and periodically through an overall review.

Degree Programme description and regulations

symbol pdf-document

Not yet available

The Degree programme teaching regulations, published on june/july set out the organisational aspects of the degree programme, in line with the University’s teaching regulations. It includes general information about the programme, links to the relevant module web pages and specifies the administrative aspects.

Other Regulations

To view other regulations of interest refer to the section: Statute and regulations

The Italian University system

schema_qualita

First-cycle degrees: Bachelor’s degree programme

First-cycle degrees are aimed at enabling students to achieve a command of general scientific methods and content, and to acquire specific professional knowledge.
Admission requirements: secondary school diploma after completing 13 years of study in total and passing the relevant State examination, or equivalent foreign qualification; admission may be subject to further assessment.
Duration: three years.
Graduation: in order to obtain the degree, it is necessary to gain at least 180 CFU; doing an internship and preparing a dissertation/thesis may also be required. Upon completion of a Bachelor’s degree, graduates may continue their studies by enrolling in a Master’s degree or other second-cycle degree programmes and courses.
Academic title: upon completion of a Bachelor’s degree (Laurea), graduates are awarded the title of “Dottore”.

Second-cycle degrees: Master’s degree

Second-cycle degrees aim to provide students with an advanced training and knowledge to take on highly-skilled roles.
Admission requirements: applicants must hold a Bachelor’s degree, or a foreign equivalent qualification; curricular admission requirements for each course may vary depending on each University.
Duration: two years.
Graduation: in order to obtain the degree, it is necessary to gain at least 120 CFU, as well as preparing and presenting a dissertation/thesis.
Academic title: upon completion of a Master’s degree (Laurea Magistrale), graduates are awarded the title of “Dottore magistrale”. Single cycle/Combined Bachelor+Master’s degrees
Some courses (Medicine and Surgery, Veterinary Medicine, Dentistry and Dental Prosthetics, Pharmacy and Industrial Pharmacy, Architecture and Building Engineering-Architecture, Law, Primary Education) are offered as Single cycle/Combined Bachelor+Master’s degrees (Corsi di Laurea Magistrale a Ciclo Unico).
Admission requirements: applicants must hold a secondary school diploma or equivalent foreign qualification; admission is subject to passing an admission test.
Duration: five years (six years and 360 CFU for Medicine and Surgery, and Dentistry and Dental Prosthetics).
Graduation: in order to obtain the degree, it is necessary to gain at least 300 CFU, as well as preparing and presenting a dissertation/thesis. Upon completion of a Single-cycle degree, graduates may continue their studies by applying for a PhD programme (Dottorato di Ricerca) or other third-cycle courses.
Academic title: upon completion of a Master’s degree (Laurea Magistrale), graduates are awarded the title of “Dottore magistrale”.

Third-cycle degrees

PhD programmes: these courses enable students to gain reliable methodologies for advanced scientific research through innovative methodologies and new technologies, and generally include internships abroad and lab activities at research laboratories. Graduates wishing to apply for a PhD programme must have a Master’s degree (or a foreign equivalent qualification) and pass an open competition; PhD programmes have a minimum duration of three years. In order to complete the programme, students must produce a research thesis/dissertation and present it at a final examination.
Academic title: upon completion of a PhD programme, students are awarded the title of “Dottore di ricerca”, or “PhD”.
Postgraduate specialisation courses: these are third-cycle courses aimed at enabling students to develop advanced knowledge and highly-specialised skills, such as in the medical, clinical and surgical fields. To be admitted to these courses, applicants must have a Master’s degree (or a foreign equivalent qualification) and pass an open competition. Postgraduate specialisation courses may last from two (120 CFU) to 6 years (360 CFU) depending on the type. Academic title: upon completion of this programme, graduates are awarded a “Diploma di Specializzazione”.

Professional Master’s programme

1st-level Professional Master’s programmes: these courses enable students to further enhance their scientific knowledge and professional skills. In order to apply, applicants must have a Bachelor’s degree, or foreign equivalent qualification. The minimum duration is one year (60 CFU). Please note that completing this course will not provide you with direct access to a PhD programme (Dottorato di Ricerca), or other third-cycle courses, as these courses are run and managed by each University at the local level. Upon completion of this programme, students are awarded a “Master universitario di primo livello”.
2nd-level Professional Master’s programmes: these courses enable students to further enhance their scientific knowledge and professional skills. In order to apply, applicants must have a Master’s degree, or foreign equivalent qualification. The minimum duration is one year (60 CFU). Please note that completing this course will not provide you with direct access to a PhD programme (Dottorato di Ricerca), or other third-cycle courses, as these courses are run and managed by each University at the local level. Upon completion of this programme, students are awarded a “Master universitario di secondo livello”.

Other useful things

Crediti Formativi Universitari (CFU/ECTS credits): Italian university courses are based on the CFU system. 1 CFU is equal to 25 hours of study. The average annual academic workload for a full-time student is generally assumed to be 60 CFU. CFU and ECTS credits serve the same purpose and generally have the same value.
Degree class: Bachelor's and Master's degree programmes that have the same learning objectives and activities are grouped into “degree classes". The educational content of each programme is set autonomously by each university; however, universities are required to include certain educational activities (and the corresponding number of CFU credits) set at the national level. These requirements are established in relation to each degree class. Degrees in the same class have the same legal value.
Double/Joint degrees: the Italian universities may establish degree programmes in partnership with other Italian or foreign universities. Upon completion of these courses, graduates are awarded a joint or double/multiple degree, one from each Partner University.

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