The teaching is organized as follows:

Learning outcomes

Module: MANAGEMENT SANITARIO
-------
1.Identify the characteristics, objectives, functions and decision-making levels of the Department
2. Recognize the strengths and weakness of the Lean Healthcare (theories and principles of Lean Organization applied to health)
3. Define the characteristics of the care organization models
4. Knowing how to read the reference organizational context
5. Recognize the management action to make the magnetic workplace and the main working tools and integration
6. Acquire the logic required for the proper management of human resources (the professional development perspective and skills)
7. Identify the characteristics of the complex structure of the budget


Module: MANAGEMENT APPLICATO AI SERVIZI RIABILITATIVI
-------
know different aspects of the process of professionalisation of Health Professions;
know of the Role Profile of Rehabilitative Health Professions Officer;
know the foundations of Clinical Govenance and its main instruments;
know analysis of organization and the foundations of the theory of complex adaptive systems applied to it;
know how to calculate the staffing is in service with ongoing activities that take turns and in outpatient services with variable volumes and / or binding activity; knowing how to program the absences in a group of professionals; know how to calculate volumes realistically payable in outpatient clinics;
know the principles of risk management applied to rehabilitation services;
know and apply the main tools of project management and change management;
know and be able to address major issues related to outpatient rehabilitation activities;
know the potential and critical issues of clinical documentation in rehabilitation systems.


Module: METODOLOGIA DELLA RICERCA ORGANIZZATIVA
-------
The module aims at offering students the basics tools to conduct research in organizations. Particular attention will be given to research in clinical settings and healthcare organizations.
The first lessons will introduce the main differences between qualitative and quantitative methods in organizational analysis and the elements to consider that guide researchers in their choices regarding the overall approach and research techniques.
Subsequently students will be introduced to the key methods of qualitative research (participant observation, discursive interviews and focus groups) and how to approach data analysis. At the end of the module students will master the basics skills needed to conduct autonomously or with little supervision a small-scale research from negotiating access to the field to report writing.

Program

Module: MANAGEMENT SANITARIO
-------
The Departmental organization
1. Definition and purpose
2. normative sources
3. functions and decision-making levels
Theories and principles of Lean Organization applied to health
1. The paradigm shift in health care
2. Why apply lean concepts to the Coordination
3. Tools to apply the Lean Organization
4. Operations Management: management and technical
Reading of the organizational context
1. Definition, purpose and relevance
2. Analysis of the organizational variables (input and output factors)
Organizative models
1. work for function;
2. Team Nursing; Primary Nursing;
3. Patient Focused Care;
4. Modular Assistance;
5. Case Management
Working tools and integration
1. written documentation
2. care plans
3. The clinical pathways
4. integrated folder
5. protocols- guide -lines procedures
Human resource management
1. The management process in the management of human resources
2. The process of acquisition, placement and assessment of staff
3. Management and development of skills
Budget System
1. Structure and functioning of the budget system
2. The budget sheet
Arguing on management actions to make magnetic workplace
1. Fundamental aspects of the Magnet Hospital
2. Actions to make magnetic core a workplace


Module: MANAGEMENT APPLICATO AI SERVIZI RIABILITATIVI
-------



Module: METODOLOGIA DELLA RICERCA ORGANIZZATIVA
-------
The module is structured in 5 lessons:
1: introduction and research design
2-4: ethnography, interviews, focus group
5: data analysis

Bibliography

Examination Methods

Module: MANAGEMENT SANITARIO
-------
ORAL examination The assessment interview is intended to ascertain the degree of knowledge and insights related to the topics covered in the classroom. In addition, it will be checked the student's ability to apply the managerial organizational logic with regard to specific situations / cases

Bibliography:
Calamandrei C., (A cura di Orlandi C.) Manuale di management per le professioni sanitarie. McGraw-Hill, Milano 2015
Pennini A. Strumenti di management per i coordinatori delle professioni sanitarie, McGraw-Hill, Milano 2013 (cap. 7 e 8)
Saiani L., Brugnolli A.“Trattato di Cure Infermieristiche” ed Idelson Gnocchi (2010) cap. 10
Vaccani R, Dalponte A, Ondoli C. Gli strumenti del management sanitario. Carocci Ed. Roma 1998, cap. 7
Vanzetta M., et al., La gestione delle risorse umane, McGraw-Hill, Milano 2008
A cura di A. Zangrandi, Economia e Management per le Professioni Sanitarie, McGraw-Hill, Milano 2011

Materials provided by the teacher during the lesson (slide / articles)
The bibliography will be agreed with the teacher at the beginning of the course


Module: MANAGEMENT APPLICATO AI SERVIZI RIABILITATIVI
-------
Written test with multiple choice questions and open-ended questions aimed at test the learning of the different areas of the program.

Presentation at small groups of an elaborate of project management on an organizational problem in rehabilitation prepared in accordance with methods learned in the classroom.


Module: METODOLOGIA DELLA RICERCA ORGANIZZATIVA
-------
Oral exam
3-4 questions