To show the organization of the course that includes this module, follow this link:  Course organization

Learning outcomes

The module offers the basics of the analysis of organizational processes with particular regard to those typical of healthcare organizations. The course aims at making students aware of the relevance of historical, sociale and cultural dimensions in the making of organizational processes in healthcare settings.
The module is structured so to take advantage of the experiential knowledge of students during their internships in different healthcare settings in the past years and offer them the conceptual tools for a critical appraisal of their experience.
The module offers some historical background regarding organizations and organizational processes. Drawing on a cultural perspective we will introduce the concepts of organizational culture, sensemaking and organizational learning through case studies to better illustrate them.
These concepts will be the conceptual tools to be used by students to write a paper regarding their final internship that will be evaluated as part of the final exam.

Program

The course is organized around five themes.
- Organizations: background and classical organization theories (bureaucracy and scientific management)
- From organizations to organizational processes
- Sensemaking, enactment and organizing
- Symbols, materiality and organizational culture
- Learning in organization and organizational learning
Basics of qualitative research in organizations will be taught in view of the paper (see exam).

Examination Methods

The assessment will be based on
- an oral exam
- (to be evaluated) a paper of an organizational analysis of the internship