Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Study Plan
This information is intended exclusively for students already enrolled in this course.If you are a new student interested in enrolling, you can find information about the course of study on the course page:
Laurea magistrale in Governance dell'emergenza - Enrollment from 2025/2026The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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1 module between the following1 module between the following1 module between the following2° Year activated in the A.Y. 2024/2025
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1 module between the following1 module between the following1 module between the following| Modules | Credits | TAF | SSD |
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1 module between the following1 module between the following1 module between the following| Modules | Credits | TAF | SSD |
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1 module between the following1 module between the following1 module between the following| Modules | Credits | TAF | SSD |
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Public management (2023/2024)
Teaching code
4S003646
Teacher
Coordinator
Credits
6
Language
Italian
Scientific Disciplinary Sector (SSD)
SECS-P/08 - MANAGEMENT
Period
1° periodo lezioni - GEM dal Oct 2, 2023 al Dec 22, 2023.
Courses Single
Authorized
Learning objectives
This course intends to provide students with the competencies to analyze the context of public ser-vices in Italy, with a particular focus on public utilities. In addition, the course aims to develop in stu-dents critical understanding of the role of public vs. private actors in public service management. Moreover, the course will offer some managerial tools to improve service quality according to a cus-tomer-oriented approach. In order to encourage students’ learning ability, real-life case studies will be presented and discussed.
Prerequisites and basic notions
Management: Having acquired the first elements and techniques of Management.
Public Services: Having understood the characteristics, purposes and legislation of public services.
Climate emergency: knowledge of the IPCC report AR6 WG I SPM Decarbonisation: 2050 RSE scenarios; decarbonization tools and critical issues
Program
Management Techniques History, legislation and characteristics Public Services Climate Emergency: IPCC AR6 WG I SPM report Energy Scenarios: RSE 2050
Sector framework
Bibliography
Didactic methods
Frontal lessons
Visit to the wind farm
Slides and recordings
Bibliography
Learning assessment procedures
Written test (30') immediately before the oral test
Optional group work
Evaluation criteria
Understanding
Knowledge
Analytical skills
Exposure
Criteria for the composition of the final grade
Written test: 12 points
Oral test (1 question): 10 points
Group work: 8 points. Alternatively 2nd oral question
Exam language
Italiano
