Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

Study Plan

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.

1° Year

ModulesCreditsTAFSSD
6
C
MED/34 ,MED/42 ,MED/43
Foreign language B2 level to be chosen between: English, French, Spanish, German
6
F
-

2° Year  activated in the A.Y. 2019/2020

ModulesCreditsTAFSSD
Training
10
F
-
Final exam
15
E
-
ModulesCreditsTAFSSD
6
C
MED/34 ,MED/42 ,MED/43
Foreign language B2 level to be chosen between: English, French, Spanish, German
6
F
-
activated in the A.Y. 2019/2020
ModulesCreditsTAFSSD
Training
10
F
-
Final exam
15
E
-
Modules Credits TAF SSD
Between the years: 1°- 2°

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.




S Placements in companies, public or private institutions and professional associations

Teaching code

4S000605

Coordinator

Monica Pedrazza

Credits

9

Language

Italian

Scientific Disciplinary Sector (SSD)

M-PSI/05 - SOCIAL PSYCHOLOGY

Period

Sem. 2A, Sem. 2B

Learning outcomes

KNOWLEDGE AND UNDERSTANDING
• advanced theoretical and technical-methodological knowledge, with particular regard to the analysis and understand-ing of the social, welfare and healthcare institutional realities
• knowledge of the methods of professional intervention on personal situations, family situations and groups character-ized by high complexity

ABILITY TO APPLY KNOWLEDGE AND UNDERSTANDING
ability to interpret the different situations of hardship and to promote the well-being of the community;
SPECIFIC OBJECTIVES
The course is dedicated to the understanding of the social psychological processes underlying knowledge management and decision making in complex services contexts. Some of the variables of individual difference will be presented, which more than others have importance in the management of the relationship in interdisciplinary organizational con-texts. The social psychological processes that contribute to the construction and management over time of the user operator relationship, in the care and care professions will also be explained.




Program

Following themes will be presented and analyzed: 1) Knowledge management : knowledge as a product and knowledge as a process; 2) The evidence based practice and the evidence informed practice in social work; 3) Empathy, Assertiveness and perceived professional self efficacy in social work; 4) Team work 5) Leader - Member Exchange e TMX, Team – Member Exchange 6) Trust and abusive supervision; 7) Social support and self care 8) Domestic violence and sexual abuse. Expected learning outcomes Students will be able to : • recognize the psychological processes involved in the co-construction and development of the users/social-worker relationship • recognize the psychological processes involved in the co-construction and development of the relationships among co-workers • recognize the psychological processes involved in the co-construction and development of the relationship with authority such as the one between social worker and chief or supervisor • recognize and analyze the own communication strategies in order to optimize interpersonal and group climate at work. • Recognize and analyze the decision making process in services with special reference to youth services and services for elder people • Recognize the differences among data / information / knowledge and organizational culture in social services. Readings: Pedrazza M., Trifiletti E., Berlanda S., Di Bernardo G., (2013) Self-Efficacy in Social Work: Development and Initial Validation of the Self-Efficacy Scale for Social Workers «SOCIAL SCIENCES» , vol. 2 , 2013 , pp. 191-207 Harvey J. B., (1988), The Abilene Paradox: The management of agreement, Organizational Dinamics, pp-17-43 Hinojosa A.S., McCauley K:D:, Randolf-Seng B., Gardner W.L., (2014) Leader and follower attachment styles: Implications for authentic leader –follower relationships , The leadership Quarterly, 25, pp. 595-610. Nowen E., Decuyper S., Put J., (2012), Team decision making in child welfare, Children and Youth Service Review, 34, pp. 2101-2116. Mennen, F.E., O’Keefe M., (2005), Informed decision making in child welfare: the use of attachment theory, in Cildren and Youth Services Review, pp. 577-593. Pedrazza M., Berlanda S., (2016), I professionisti nei servizi per i minori, comunicazione, innovazione e buone prassi, Erickson, Trento Bressan F., Pedrazza M., Neve E., (2011), Il percorso formativo dell’assistente sociale: autovalutazione e benessere professionale, Franco Angeli, Milano. (sections: Pedrazza & Berlanda)

Reference texts
Author Title Publishing house Year ISBN Notes
Franco Bressan, Monica Pedrazza, Elisabetta Neve Il percorso formativo dell'assistente sociale. Autovalutazione e benessere professionale (Edizione 1) Franco Angeli 2011 9788856844610
Monica Pedrazza, Sabrina Berlanda I professionisti nei servizi per minori. Comunicazione, innovazione e buone prassi (Edizione 1) Erickson 2016 978-88-590-1263-4

Examination Methods

Students are required to know the presented theoretical constructs, as well as to interpret the behavior of users potentially in charge of services, and the co-workers/leaders behavior in the organization according to the theories and concepts included in the syllabus.
The written examination consists of five question concerning both general and specific issues.
Grading: evaluation from 0/30 to 6/30 will be assigned to each answer with reference to the quality of the student’s written work according to the following criteria:
- Language appropriateness
- Answer’s coherence with the posed questions
- Student’s ability to synthesize
- The answer is not redundant
- Use of scientific terminology, appropriate to treated concepts and issues

Students with disabilities or specific learning disorders (SLD), who intend to request the adaptation of the exam, must follow the instructions given HERE