Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Academic calendar
The academic calendar shows the deadlines and scheduled events that are relevant to students, teaching and technical-administrative staff of the University. Public holidays and University closures are also indicated. The academic year normally begins on 1 October each year and ends on 30 September of the following year.
Course calendar
The Academic Calendar sets out the degree programme lecture and exam timetables, as well as the relevant university closure dates..
Period | From | To |
---|---|---|
Periodo generico | Oct 1, 2023 | May 31, 2024 |
Primo semestre (lauree magistrali) | Oct 2, 2023 | Dec 22, 2023 |
Secondo semestre (lauree magistrali) | Feb 26, 2024 | May 24, 2024 |
Session | From | To |
---|---|---|
Sessione invernale (lauree magistrali) | Jan 8, 2024 | Feb 23, 2024 |
Sessione estiva (lauree magistrali) | May 27, 2024 | Jul 12, 2024 |
Sessione autunnale (lauree magistrali) | Aug 26, 2024 | Sep 20, 2024 |
Session | From | To |
---|---|---|
Sessione autunnale a.a. 2022/2023 | Dec 5, 2023 | Dec 7, 2023 |
Sessione invernale a.a. 2022/2023 | Apr 3, 2024 | Apr 5, 2024 |
Sessione estiva a.a. 2023/2024 | Sep 4, 2024 | Sep 6, 2024 |
Exam calendar
Exam dates and rounds are managed by the relevant Economics Teaching and Student Services Unit.
To view all the exam sessions available, please use the Exam dashboard on ESSE3.
If you forgot your login details or have problems logging in, please contact the relevant IT HelpDesk, or check the login details recovery web page.
Academic staff
Study Plan
The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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2° Year activated in the A.Y. 2024/2025
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1 module between the following
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1 module between the following
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Quality management (2023/2024)
Teaching code
4S008100
Teacher
Coordinator
Credits
6
Language
Italian
Scientific Disciplinary Sector (SSD)
SECS-P/13 - COMMODITY SCIENCES
Period
Primo semestre (lauree magistrali) dal Oct 2, 2023 al Dec 22, 2023.
Courses Single
Authorized
Learning objectives
The course provides knowledge of some fundamentals concepst of quality management. The main expected results are: KNOWLEDGE: 1. know and distinguish the quality of products and services, and customer satisfaction 2. learn about quality control tools and customer satisfaction monitoring 3. know the relationship between quality and customer satisfaction,on one side, and company’s revenues and costs, on the other side; SKILLS: 4. correctly read data derived from quality control and customer satisfaction monitoring; 5. understand their relationship with costs and revenues 6. define the best quality improvement strategies for the markets of the company
Prerequisites and basic notions
There are no specific requirements
Program
The first part of the program deals with the relationships that binds quality to the economic variables of cost and revenue of the company, to the type of product or service, and to customer satisfaction. The second part explores the design of products and services according to predefined customer and quality targets, and the state of the technology; the main models useful for understanding how customer satisfaction is formed and its link with quality; the strategies adopted by companies to improve both aspects.
At the end of the course, the student will have acquired the skills necessary to understand the dimensions of quality in manufacturing and service companies, and to identify the consequent policies for improving quality and customer satisfaction.
1) The concept of quality (GOAL 12);
2) Basic economics of quality costs;
3) The meaning of quality in manufacturing production and in the service sectors (GOAL 12);
4) Dimensions of quality, qualitative attributes and customer behaviors (GOAL 12);
5) The design of products and services (GOAL 12);
6) The heterogeneity and variability of customers;
7) The main models applied to understand how customer satisfaction is formed and its link with quality;
8) The role of quality in business strategies.
Didactic methods
The teaching method consists of lectures in the classroom with the use of slides. The University may introduce changes to the teaching method adopted, based on the evolution of the epidemiological situation.
Teaching materials will be made available on the elearning platform of the course.
Learning assessment procedures
The final exam will be written as far as the epidemiological situation will permitt. Online exam will be admitted on student request and in respect of University deliberations.
Evaluation criteria
The assessment will be mainly referred to the analytical skills demonstrated by the student, especially for what concerns the identification and explanation of relationships between quality management and other variables
Criteria for the composition of the final grade
single test
Exam language
Italiano
Sustainable Development Goals - SDGs
This initiative contributes to the achievement of the Sustainable Development Goals of the UN Agenda 2030. More information on sustainabilityType D and Type F activities
Nei piani didattici di ciascun Corso di studio è previsto l’obbligo di conseguire un certo numero di crediti formativi mediante attività a scelta (chiamate anche "di tipologia D e F").
Oltre che in insegnamenti previsti nei piani didattici di altri corsi di studio e in certificazioni linguistiche o informatiche secondo quanto specificato nei regolamenti di ciascun corso, tali attività possono consistere anche in iniziative extracurriculari di contenuto vario, quali ad esempio la partecipazione a un seminario o a un ciclo di seminari, la frequenza di laboratori didattici, lo svolgimento di project work, stage aggiuntivo, eccetera.
Come per ogni altra attività a scelta, è necessario che anche queste non costituiscano un duplicato di conoscenze e competenze già acquisite dallo studente.
Quelle elencate in questa pagina sono le iniziative extracurriculari che sono state approvate dalla Commissione didattica e quindi consentono a chi vi partecipa l'acquisizione dei CFU specificati, alle condizioni riportate nelle pagine di dettaglio di ciascuna iniziativa.
Si ricorda in proposito che:
- tutte queste iniziative richiedono, per l'acquisizione dei relativi CFU, il superamento di una prova di verifica delle competenze acquisite, secondo le indicazioni contenute nella sezione "Modalità d'esame" della singola attività;
- lo studente è tenuto a inserire nel proprio piano degli studi l'attività prescelta e a iscriversi all'appello appositamente creato per la verbalizzazione, la cui data viene stabilita dal docente di riferimento e pubblicata nella sezione "Modalità d'esame" della singola attività.
Scopri i percorsi formativi promossi dal Teaching and learning centre dell'Ateneo, destinati agli studenti iscritti ai corsi di laurea, volti alla promozione delle competenze trasversali: https://talc.univr.it/it/competenze-trasversali
CONTAMINATION LAB
Il Contamination Lab Verona (CLab Verona) è un percorso esperienziale con moduli dedicati all'innovazione e alla cultura d'impresa che offre la possibilità di lavorare in team con studenti e studentesse di tutti i corsi di studio per risolvere sfide lanciate da aziende ed enti. Il percorso permette di ricevere 6 CFU in ambito D o F. Scopri le sfide: https://www.univr.it/clabverona
ATTENZIONE: Per essere ammessi a sostenere una qualsiasi attività didattica, incluse quelle a scelta, è necessario essere iscritti all'anno di corso in cui essa viene offerta. Si raccomanda, pertanto, ai laureandi delle sessioni di dicembre e aprile di NON svolgere attività extracurriculari del nuovo anno accademico, cui loro non risultano iscritti, essendo tali sessioni di laurea con validità riferita all'anno accademico precedente. Quindi, per attività svolte in un anno accademico cui non si è iscritti, non si potrà dar luogo a riconoscimento di CFU.
years | Modules | TAF | Teacher |
---|---|---|---|
1° 2° | Thematic cycle of conferences on Women's "leadership": data, reflections and experiences | D |
Martina Menon
(Coordinator)
|
1° 2° | Il festival del Futuro - 2023/2024 | D |
Paola Signori
(Coordinator)
|
1° 2° | Educational laboratory on credit securitization | D |
Michele De Mari
(Coordinator)
|
years | Modules | TAF | Teacher |
---|---|---|---|
1° 2° | Data Analysis Laboratory with R (Vicenza) | D |
Marco Minozzo
(Coordinator)
|
1° 2° | Data Visualization Laboratory | D |
Marco Minozzo
(Coordinator)
|
1° 2° | Python Laboratory | D |
Marco Minozzo
(Coordinator)
|
1° 2° | Data Science Laboratory with SAP | D |
Marco Minozzo
(Coordinator)
|
1° 2° | Advanced Excel Laboratory (Vicenza) | D |
Marco Minozzo
(Coordinator)
|
1° 2° | Excel Laboratory (Vicenza) | D |
Marco Minozzo
(Coordinator)
|
1° 2° | Laboratory on research methods for business | D |
Cristina Florio
(Coordinator)
|
1° 2° | Laboratory on research methods for business | D |
Cristina Florio
(Coordinator)
|
1° 2° | Plan your future | D |
Paolo Roffia
(Coordinator)
|
1° 2° | Plan your future | D |
Paolo Roffia
(Coordinator)
|
1° 2° | Marketing plan | D |
Fabio Cassia
(Coordinator)
|
1° 2° | Programming in Matlab | D |
Marco Minozzo
(Coordinator)
|
1° 2° | Programming in SAS | D |
Marco Minozzo
(Coordinator)
|
years | Modules | TAF | Teacher |
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1° 2° | Introduction to Java programming | D |
Alessandro Gnoatto
(Coordinator)
|
1° 2° | Experience 3 Days as a Manager | D |
Nicola Cobelli
(Coordinator)
|
years | Modules | TAF | Teacher | |
---|---|---|---|---|
1° | The accountant as a business consultant | D |
Riccardo Stacchezzini
(Coordinator)
|
|
1° 2° | Digital experiments in economics - 2023/2024 | D |
Claudio Zoli
(Coordinator)
|
|
1° 2° | Key markets / business approach & business negotiations - 2023/2024 | D |
Angelo Zago
(Coordinator)
|
|
1° 2° | Professional communication for economics – 2023/2024 | D |
Claudio Zoli
(Coordinator)
|
|
1° 2° | Relational soft skills for professional presence | D | Not yet assigned | |
1° 2° | The why, the what and the how of structural equation modelling | D |
Cristina Florio
(Coordinator)
|
|
1° 2° | Topics in economics and ethics of artificial intelligence- 2023/2024 | D |
Claudio Zoli
(Coordinator)
|
years | Modules | TAF | Teacher |
---|---|---|---|
1° 2° | Soft skills coaching days (Vicenza) - 2023/2024 | D |
Paola Signori
(Coordinator)
|
Career prospects
Module/Programme news
News for students
There you will find information, resources and services useful during your time at the University (Student’s exam record, your study plan on ESSE3, Distance Learning courses, university email account, office forms, administrative procedures, etc.). You can log into MyUnivr with your GIA login details: only in this way will you be able to receive notification of all the notices from your teachers and your secretariat via email and also via the Univr app.
Method of attendance, teaching delivery and locations
The lectures on all the subjects of the course of study and the related examinations take place in person.
However, as a further service to students, it is also envisaged that, unless otherwise announced by the individual lecturer, lectures will be video-recorded and made available on the relevant e-learning spaces of the lectures a few weeks after they have taken place. Exceptions to this timing will only be possible for part-time students.
Attendance is not compulsory.
Further details on compulsory attendance can be found in the course regulations available under Regulations in the Course menu. Although the regulations do not stipulate a specific obligation, please check the instructions provided by the individual lecturer for each course or any laboratories and/or internships.
Part-time enrolment is permitted.
The venue for lectures and examinations is the Vicenza University Hub.
Linguistic training CLA
Graduation
The final exam consists of a paper in written form of at least 80 pages, exploring a topic of the student's choice relating to one of the subjects in the student's syllabus. The topic and title of the paper must be selected in agreement with a university lecturer from one of the SSDs included in the student's syllabus. The work must be developed under the guidance of the lecturer. The thesis is the subject of an oral presentation and discussion in front of a Degree Committee on one of the dates established explicitly in the calendar of teaching activities. In agreement with the Supervisor, the thesis may be written, and the discussion may take place in English.
Internships
The curriculum of the three-year degree courses (CdL) and master's degree courses (CdLM) in the economics area includes an internship as a compulsory training activity. Indeed, the internship is considered an appropriate tool for acquiring professional skills and abilities and for facilitating the choice of a future professional outlet that aligns with one's expectations, aptitudes, and aspirations. The student can acquire further competencies and interpersonal skills through practical experience in a work environment.