Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Academic calendar
The academic calendar shows the deadlines and scheduled events that are relevant to students, teaching and technical-administrative staff of the University. Public holidays and University closures are also indicated. The academic year normally begins on 1 October each year and ends on 30 September of the following year.
Course calendar
The Academic Calendar sets out the degree programme lecture and exam timetables, as well as the relevant university closure dates..
| Period | From | To |
|---|---|---|
| Primo semestre LM | Sep 30, 2024 | Dec 23, 2024 |
| Periodo generico | Oct 1, 2024 | May 31, 2025 |
| Secondo semestre LM | Feb 17, 2025 | May 23, 2025 |
| Session | From | To |
|---|---|---|
| Sessione invernale LM | Jan 7, 2025 | Feb 14, 2025 |
| Sessione estiva LM | May 26, 2025 | Jul 11, 2025 |
| Sessione autunnale LM | Aug 25, 2025 | Sep 19, 2025 |
| Session | From | To |
|---|---|---|
| Sessione autunnale a.a. 2023/2024 | Dec 4, 2024 | Dec 6, 2024 |
| Sessione invernale a.a. 2023/2024 | Apr 2, 2025 | Apr 4, 2025 |
| Sessione estiva a.a. 2024/2025 | Sep 3, 2025 | Sep 5, 2025 |
Exam calendar
Exam dates and rounds are managed by the relevant Economics Teaching and Student Services Unit.
To view all the exam sessions available, please use the Exam dashboard on ESSE3.
If you forgot your login details or have problems logging in, please contact the relevant IT HelpDesk, or check the login details recovery web page.
Should you have any doubts or questions, please check the Enrollment FAQs
Academic staff
045 802 8691 (VR) 0444 393931 (VI)
roberto.boggiani@univr.it
tomas.chiaramonte@univr.it
massimo.melchiori@univr.it
giovanni.righetti@univr.it
giovanni.sandrini@univr.it
alessia.zoppelletto@univr.it
Study Plan
The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
| Modules | Credits | TAF | SSD |
|---|
1 module between the following2° Year It will be activated in the A.Y. 2025/2026
| Modules | Credits | TAF | SSD |
|---|
1 module between the following1 module between the following1 module between the following| Modules | Credits | TAF | SSD |
|---|
1 module between the following| Modules | Credits | TAF | SSD |
|---|
1 module between the following1 module between the following1 module between the following| Modules | Credits | TAF | SSD |
|---|
Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Quality management (2024/2025)
Teaching code
4S008100
Teacher
Coordinator
Credits
6
Language
Italian
Scientific Disciplinary Sector (SSD)
SECS-P/13 - COMMODITY SCIENCES
Period
Primo semestre LM dal Sep 30, 2024 al Dec 23, 2024.
Courses Single
Authorized
Learning objectives
The course provides knowledge of some fundamentals concepst of quality management. The main expected results are: KNOWLEDGE: 1. know and distinguish the quality of products and services, and customer satisfaction 2. learn about quality control tools and customer satisfaction monitoring 3. know the relationship between quality and customer satisfaction,on one side, and company’s revenues and costs, on the other side; SKILLS: 4. correctly read data derived from quality control and customer satisfaction monitoring; 5. understand their relationship with costs and revenues 6. define the best quality improvement strategies for the markets of the company
Prerequisites and basic notions
There are no specific requirements
Program
The first part of the program deals with the relationships that binds quality to the economic variables of cost and revenue of the company, to the type of product or service, and to customer satisfaction. The second part explores the design of products and services according to predefined customer and quality targets, and the state of the technology; the main models useful for understanding how customer satisfaction is formed and its link with quality; the strategies adopted by companies to improve both aspects.
At the end of the course, the student will have acquired the skills necessary to understand the dimensions of quality in manufacturing and service companies, and to identify the consequent policies for improving quality and customer satisfaction.
1) The concept of quality (GOAL 12);
2) Basic economics of quality costs;
3) The meaning of quality in manufacturing production and in the service sectors (GOAL 12);
4) Dimensions of quality, qualitative attributes and customer behaviors (GOAL 12);
5) The design of products and services (GOAL 12);
6) The heterogeneity and variability of customers;
7) The main models applied to understand how customer satisfaction is formed and its link with quality;
8) The role of quality in business strategies.
Didactic methods
Teaching method in based on lectures with the use of slides. Lessons will be recorded and published on the e-learning platform of the course. Teaching materials, including slides, will be made available on the same platform .
Learning assessment procedures
The final exam will be written, with open-ended questions.
Evaluation criteria
The assessment will be mainly referred to the analytical skills demonstrated by the student, especially for what concerns the identification and explanation of relationships between quality management and other variables
Criteria for the composition of the final grade
single test
Exam language
Italiano
Type D and Type F activities
The didactic plans of each course of study provide for the obligation to obtain a certain number of credits through optional activities (also called 'type D and F').
In addition to teaching provided for in the didactic plans of other courses and language or IT certifications as specified in the regulations of each course, these activities may also consist of extracurricular initiatives of various contents, such as, for example, participation in a seminar or a series of seminars, attendance at teaching workshops, carrying out project work, additional internships, etc.
As with any other elective activity, these must be consistent with knowledge and skills already acquired by the student.
Those listed on this page are the extracurricular initiatives that the Teaching Commission has approved and, therefore, allow those who take part in them to acquire the specified credits, subject to the conditions set out on the detail pages of each initiative.
In this regard, please note that:
- all these initiatives require, for the acquisition of the relative CFUs, the passing of a test to verify the skills acquired, following the indications contained in the 'Examination methods' section of the individual activity
- the student must include the chosen activity in his or her study plan and enrol in the roll specifically created for the test, the date of which is set by the teacher of reference and published in the 'Examination methods' section of the individual activity.
SOFT SKILLS
Discover the training courses promoted by the University's Teaching and Learning Centre for students enrolled on degree courses aimed at promoting soft skills: https://talc.univr.it/it/competenze-trasversali
CONTAMINATION LAB
The Contamination Lab Verona (CLab Verona) is an experiential pathway with modules dedicated to innovation and enterprise culture that offers the opportunity to work in teams with students from all degree courses to solve challenges set by companies and organisations. The pathway allows you to receive 6 CFUs in D or F. Discover the challenges: https://www.univr.it/it/clabverona
______________________
WARNING: To be admitted to any teaching activity, including those of your choice, you must be enrolled in the course year in which it is offered. Graduands in the December and April sessions are therefore advised NOT to undertake extracurricular activities in the new academic year in which they are not enrolled, as these sessions are valid for the previous academic year. Therefore, no CFU recognition will be granted for activities carried out in an academic year in which they are not enrolled.
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | B-education: Sound ideas | D |
Cristina Florio
(Coordinator)
|
| 1° 2° | B-education: Sound ideas | D |
Cristina Florio
(Coordinator)
|
| 1° 2° | Ciclo tematico di conferenze “Italia nel mondo” - 2024/2025 | D |
Riccardo Stacchezzini
(Coordinator)
|
| 1° 2° | Ethical finance | D |
Giorgio Mion
(Coordinator)
|
| 1° 2° | Generative AI (Artificial Intelligence) for Business Communication | D |
Massimo Melchiori
(Coordinator)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | Methods and tools for literature reviews | D |
Cristina Florio
(Coordinator)
|
| 1° 2° | Sustainable business model frameworks | D |
Vincenzo Riso
(Coordinator)
|
| 1° 2° | Experience 3 Days as a Manager | D |
Nicola Cobelli
(Coordinator)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | Data Analysis Laboratory with R (Vicenza) | D |
Marco Minozzo
(Coordinator)
|
| 1° 2° | Data Visualization Laboratory | D |
Marco Minozzo
(Coordinator)
|
| 1° 2° | Python Laboratory | D |
Marco Minozzo
(Coordinator)
|
| 1° 2° | Data Science Laboratory with SAP | D |
Marco Minozzo
(Coordinator)
|
| 1° 2° | Advanced Excel Laboratory (Vicenza) | D |
Marco Minozzo
(Coordinator)
|
| 1° 2° | Excel Laboratory (Vicenza) | D |
Marco Minozzo
(Coordinator)
|
| 1° 2° | Methods and tools for empirical research in management | D |
Cristina Florio
(Coordinator)
|
| 1° 2° | Methods and tools for empirical research in management | D |
Cristina Florio
(Coordinator)
|
| 1° 2° | Plan your professional future | D |
Paolo Roffia
(Coordinator)
|
| 1° 2° | Plan your professional future | D |
Paolo Roffia
(Coordinator)
|
| 1° 2° | Marketing plan | D |
Fabio Cassia
(Coordinator)
|
| 1° 2° | Programming in Matlab | D |
Marco Minozzo
(Coordinator)
|
| 1° 2° | Programming in SAS | D |
Marco Minozzo
(Coordinator)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | Artificial Intelligence, AI and Business Operations: Methods and Techniques | D |
Lapo Mola
(Coordinator)
|
| 1° 2° | The business consultant accountant | D |
Riccardo Stacchezzini
(Coordinator)
|
| 1° 2° | Relational soft skills for professional presence | D |
Federico Brunetti
(Coordinator)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | Soft skills coaching days | D |
Paola Signori
(Coordinator)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | French B1 | D | Not yet assigned |
| 1° 2° | French B2 | D | Not yet assigned |
| 1° 2° | English C1 | D | Not yet assigned |
| 1° 2° | Russian B1 | D | Not yet assigned |
| 1° 2° | Russian B2 | D | Not yet assigned |
| 1° 2° | Spanish B1 | D | Not yet assigned |
| 1° 2° | Spanish B2 | D | Not yet assigned |
| 1° 2° | German B1 | D | Not yet assigned |
| 1° 2° | German B2 | D | Not yet assigned |
Career prospects
Module/Programme news
News for students
There you will find information, resources and services useful during your time at the University (Student’s exam record, your study plan on ESSE3, Distance Learning courses, university email account, office forms, administrative procedures, etc.). You can log into MyUnivr with your GIA login details: only in this way will you be able to receive notification of all the notices from your teachers and your secretariat via email and also via the Univr app.
Linguistic training CLA
Graduation
The final exam consists of a paper in written form of at least 80 pages, exploring a topic of the student's choice relating to one of the subjects in the student's syllabus. The topic and title of the paper must be selected in agreement with a university lecturer from one of the SSDs included in the student's syllabus. The work must be developed under the guidance of the lecturer. The thesis is the subject of an oral presentation and discussion in front of a Degree Committee on one of the dates established explicitly in the calendar of teaching activities. In agreement with the Supervisor, the thesis may be written, and the discussion may take place in English.
Internships
The curriculum of the three-year degree courses (CdL) and master's degree courses (CdLM) in the economics area includes an internship as a compulsory training activity. Indeed, the internship is considered an appropriate tool for acquiring professional skills and abilities and for facilitating the choice of a future professional outlet that aligns with one's expectations, aptitudes, and aspirations. The student can acquire further competencies and interpersonal skills through practical experience in a work environment.
Gestione carriere
Student login and resources
Method of attendance, teaching delivery and locations
The lectures on all the subjects of the course of study and the related examinations take place in person.
However, as a further service to students, it is also envisaged that, unless otherwise announced by the individual lecturer, lectures will be video-recorded and made available on the relevant e-learning spaces of the lectures a few weeks after they have taken place. Exceptions to this timing will only be possible for part-time students.
Attendance is not compulsory.
Further details on compulsory attendance can be found in the course regulations available under Regulations in the Course menu. Although the regulations do not stipulate a specific obligation, please check the instructions provided by the individual lecturer for each course or any laboratories and/or internships.
Part-time enrolment is permitted.
The venue for lectures and examinations is the Vicenza University Hub.
