Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

This information is intended exclusively for students already enrolled in this course.
If you are a new student interested in enrolling, you can find information about the course of study on the course page:

Laurea in Scienze del servizio sociale - Enrollment from 2025/2026

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.




S Placements in companies, public or private institutions and professional associations

Teaching code

4S02338

Credits

9

Language

Italian

Location

VERONA

The teaching is organized as follows:

PRINCIPI E FONDAMENTI DEL SERVIZIO SOCIALE

Credits

6

Period

See the unit page

Location

VERONA

Academic staff

See the unit page

DEONTOLOGIA: ASPETTI PENALI

Credits

3

Period

See the unit page

Location

VERONA

Academic staff

See the unit page

Learning outcomes

Module: PRINCIPI E FONDAMENTI DEL SERVIZIO SOCIALE
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The course proposes to introduce to the study of the Social Service as a discipline and as a profession, exploring the knowledge of the disciplinary field of the Social Service. It will be illustrated the historical-philosophical presuppositions, the object of study and intervention, the values’ context of and theoretical orientations that constitute the bases on which the methodological and scientific structure of the Social Service is found. Particular attention will be set to the conditions in which the Italian Social Service has developed its knowledge, in the essential relationship among construction of routine and theoretical elaboration.


Module: DEONTOLOGIA: ASPETTI PENALI
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The course aims to analyze the complex profiles of meddling amongst the principles and the rules provided for by the Welfare Officer Deontology Code and the several criminal institutes – either substantive or procedural – able to be relevant during the ordinary carrying out of this profession. The final target consists of providing for the legal knowledge necessary to a critical approach to the professional deontology and able to orient the choices of conduct of the welfare officer with reference to the sensible relationship with the mandatory reasons of criminal investigation and protection.

The Theory Phase, which is assigned to the systematic framing and the close examination of the static and dynamic legal institutes comprised therein, shall be followed by the Training Phase inside which certain advisable case law investigations shall be displayed together with interactive discussions on cases submitted to the attention of the students.

Program

Module: PRINCIPI E FONDAMENTI DEL SERVIZIO SOCIALE
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The answers to the social needs: analysis of the different views of the needs in different social-historical-cultural contexts of affiliation. Definition, classification, survey of the needs and their transformation in needings.
Birth of the Social Service as demand of professionalization of the interventions answering to the social needs: from the philanthropic movements in the Anglo-Saxon countries to the foundation of the first schools of Social Service in Italy. The historical phases of Social Service’s development in Italy: its evolution from the birth to the nowadays situation.
The system of values and operational principles of the Social Service.
The subject and the intervention sphere of the Social Service.
General objectives and the role of the social worker.
Relationship among profession’s values of the and purposes and values of the services’ organized system .

Books for the examination:
Fundamental bibliography –
NEVE E. (2006), The Social Service. Bases and culture of a profession, Carocci, Rome.

Consultation bibliography
- TASSINARI A. (2005), part "Values", in DAL PRA PONTICELLI M. (cared by), Dictionary of social service, Carocci, Rome.
-DIOMEDE CANEVINI M. end NEVE E. (2005), part "social Service", in DAL PRA PONTICELLI (cared by), Dictionary of social service, Carocci, Rome.
-DIOMEDE CANEVINI M. (2005), part "History of the Social Service", in DAL PRA PONTICELLI M. (cared by), Dictionary of social service, Carocci, Rome.
- NEVE E. (2005), part "Principles of the Social Service", in DAL PRA PONTICELLI. (cared by), Dictionary of social service, Carocci, Rome.

Books to choose
-DAL PRA PONTICELLIi M. (2001), "The professionalism of the social worker under the welfare reform law", in EISS, Report on the situation of social work, Tipigraf, Tivoli (Rome).
-SILVIA-FARGION (2009), The social service. History, issues discussions, Editori Laterza. Chapter II: "The search for identity."
-LUIGI-GUI (2004), The challenges of social work theory, the scientific foundations of a discipline, Carocci, Roma. Chapter III: "The contribution of psychology" or CapitoloV "The contribution of sociology"
- ELISA BIANCHI e DE SANDRE I. (2000) (ed.) Solidarity and subjects: social work and theories of reference, E.NEVE Uses and abuses of concept of aid in social service. Fondazione Emanuela Zancan.
- ANFOSSI L. (2005), article "Social Secretariat", in M. DAL PRA PONTICELLI (ed.), Dictionary of Social Service, Carocci, Roma.
-VALLIN O. (1947), "Problems of technical training for social workers and the organization of schools of social work", in Proceedings conference on studies of social assistance, Tremezzo, September-October 1946, Marzorati, Milan.


Module: DEONTOLOGIA: ASPETTI PENALI
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The Welfare Officer Deontology Code: nature; function; contents; relationship with the criminal rules, both substantive and procedural. Meddling of substantive criminal law: I) general section: basics of crime’s general theory; complicity of crimes; complicity of people to the crime; attempt; uninterrupted crime; omission crime; subjective qualification of the welfare officer ant its influence on the applicable rules; II) special section: the main typical crimes of the welfare officer; in particular, the breach of professional secret. Meddling of procedural criminal law: I) basics of procedural criminal law: «fair» criminal trial; fundamental guarantees; subjects; procedure and trial: from the crime information to the judgment; II) problematic issues of the welfare officer’s activity: obligation of reporting (content, limits, breach, relationship with the professional secret); opposable secret in case of evidence, opposable secret in case of distresses.

Recommended readings
1. CODICE DEONTOLOGICO DELL’ASSISTENTE SOCIALE, approved by the Consiglio Nazionale dell’Ordine Assistenti Sociali, 17th July 2009.

2. REGOLAMENTO SANZIONI DISCIPLINARI E PROCEDIMENTO, approved by the Consiglio Nazionale dell'Ordine degli Assistenti Sociali, 16th november 2007, modified 28th march 2009.

3. AMADEI T. – TAMBURINI A., La leva di Archimede. Il codice deontologico dell’assistente sociale tra responsabilità e appartenenza sociale, Milan, Franco Angeli, 2002 (Preface, Introduction, Cap. No. I, Cap. No. II, Cap. No. VI, Cap. No. VII).

4. FLORA G. – TONINI P., Diritto penale per operatori sociali, Milan, Giuffrè, 2002, Vol. No. I.

5. PIERONI G. – PONTICELLI DAL PRA M., Introduzione al servizio sociale: storia, principi, deontologia, Rome, Carocci, 2005 (Cap. No. 8).

6. AA. VV., Il segreto professionale, inside La professione sociale: rivista di studio, analisi e ricerca, care of Centro Studi di Servizio Sociale, Bologna, Clueb, 2002, No. 23, p. 1-77.

It is kindly requested the reviewing of the last updated version of the applicable laws, the criminal code and the criminal procedure code.

Examination Methods

Module: PRINCIPI E FONDAMENTI DEL SERVIZIO SOCIALE
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The examination is set by an oral test on the whole program, preceded by a written test preparatory for to the access of the examination.
The written test is of two parts: the first part concerns the historical evolution of the Social Service related to the social-political-cultural changes of our Country. The second part concerns the rest of the program.
For the oral test the student has to talk about one among the articles / passages of a text, choosed in the bibliography


Module: DEONTOLOGIA: ASPETTI PENALI
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The examination shall consist of an oral test.

Students with disabilities or specific learning disorders (SLD), who intend to request the adaptation of the exam, must follow the instructions given HERE