Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

Study Plan

A.A. 2024/2025 A.A. 2023/2024 A.A. 2022/2023 A.A. 2021/2022 A.A. 2020/2021 A.A. 2019/2020 A.A. 2018/2019 A.A. 2017/2018 A.A. 2016/2017 A.A. 2015/2016 A.A. 2014/2015 A.A. 2013/2014 A.A. 2012/2013 A.A. 2011/2012 A.A. 2010/2011 A.A. 2009/2010 A.A. 2008/2009

This information is intended exclusively for students already enrolled in this course.
If you are a new student interested in enrolling, you can find information about the course of study on the course page:

Laurea in Scienze del servizio sociale - Enrollment from 2025/2026

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.

A Basic activities
B Characterizing activities
C Related or complementary activities
D Activities to be chosen by the student
E Final examination
F Other training activities
S Placements in companies, public or private institutions and professional associations

Clinical aspects of social intervention - PSICOLOGIA CLINICA  (2011/2012)

Teaching code

4S02337

Teacher

Christa Zimmermann

Credits

3

Language

Italian

Scientific Disciplinary Sector (SSD)

M-PSI/08 - CLINICAL PSYCHOLOGY

Period

Sem. 2B dal Apr 23, 2012 al Jun 10, 2012.

Seminars 0

To show the organization of the course that includes this module, follow this link:  Course organization

Learning outcomes

To know and to apply the clinical skills required for building and maintaining an efficacious working alliance with clients and their family members.

Program

1) Introduction to the client-centred communicative approach in provider-client relationships.
2) Characteristics of “ difficult” provider-client relationships.
3) Communication strategies to build working alliance and repair alliance ruptures.
4) The burn out phenomenon and how to take care of oneself.
5) Analysis of critical professional encounters (critical incidents) and elaboration of helpful intervention strategies (Small interactive group work with brainstorming, simulation and role play).


Suggested reading list
Book
E.A. Moja e E. Vegni: La visita medica centrata sul paziente. Raffaelo Cortina Editore, Milano 2000.

Articles
4. Goss C. & Del Piccolo L. (2003) Strategie comunicative per informare il paziente. Recenti Progressi in Medicina 94, 353-360.
6. Fontanesi S., Goss C., Rimondini M. (2007). Come coinvolgere il paziente nelle decisioni che riguardano la salute. Strategie comunicative. Recenti Progressi in Medicina, 98, 611-18.

Examination Methods

Knowledge test (Multiple choice questionnaire) and discussion of a critical professiona incident.

Students with disabilities or specific learning disorders (SLD), who intend to request the adaptation of the exam, must follow the instructions given HERE