Learning outcomes

This course focuses on group processes in organizational contexts. The course will examine group processes and intergroup relations, with a special focus on group formation and cohesion, inclusion and identity, decision making, productivity in groups, intergroup relations and conflict, effects of majority and minority group belonging, and diversity management. The course aims to provide students with skills, such as critical reflection, analysis, and interpretation of group dynamics, especially those occurring within organizational contexts. Students will learn how to observe groups and to understand their dynamics; they will have a firm grasp of the main theoretical and empirical approaches to the study of groups, and will learn how to manage relationships between minority and majority group members. By the end of the course students will be able to: - develop a sound knowledge of group processes in organizational and social settings; - develop management skills for complex organizational processes with a specific focus on diversity management; - plan and evaluate interventions aimed at developing harmonious relationships within organizazions.