Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Study Plan
This information is intended exclusively for students already enrolled in this course.If you are a new student interested in enrolling, you can find information about the course of study on the course page:
Laurea magistrale in Psicologia per la formazione - Enrollment from 2025/2026The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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1 module between the following
2° Year activated in the A.Y. 2024/2025
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1 module between the following
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Group processes and diversity management (2024/2025)
Teaching code
4S007375
Teacher
Coordinator
Credits
9
Language
Italian
Scientific Disciplinary Sector (SSD)
M-PSI/05 - SOCIAL PSYCHOLOGY
Period
Sem. 1A, Sem. 1B
Courses Single
Authorized
Learning objectives
This course focuses on group processes in organizational contexts. The course will examine group processes and intergroup relations, with a special focus on group formation and cohesion, inclusion and identity, decision making, productivity in groups, intergroup relations and conflict, effects of majority and minority group belonging, and diversity management. The course aims to provide students with skills, such as critical reflection, analysis, and interpretation of group dynamics, especially those occurring within organizational contexts. Students will learn how to observe groups and to understand their dynamics; they will have a firm grasp of the main theoretical and empirical approaches to the study of groups, and will learn how to manage relationships between minority and majority group members. By the end of the course students will be able to: - develop a sound knowledge of group processes in organizational and social settings; - develop management skills for complex organizational processes with a specific focus on diversity management; - plan and evaluate interventions aimed at developing harmonious relationships within organizazions.
Prerequisites and basic notions
Social Psychology (bachelor) is recommended.
Program
The course will be held in Italian and will cover the following topics:
-group formation
-social categorization and social identity
-cohesion and inclusion
-social influence and conformity
-obedience and power
-group decision making
-group productivity
-intergroup relations and conflict
-stereotype threat in the workplace
-diversity in social and organizational contexts
-diversity management
-diversity training
Readings:
1. Forsyth, D. R. (2022). Psicologia dei gruppi (7ma Ed.). Edra. Chapts: 1,2,3,6,7,8,9,10,12,13,14.
2. Hays-Thomas, R. (2023). Managing workplace diversity and inclusion: A psychological perspective. Routledge. doi:10.4324/9780203127049
Articoli per l’esame:
3. Ellemers, N. & Haslam, S. A. (2019). La teoria dell’identità sociale, in Van Lange, P. A. M., Kruglanski, A. W., & Higgins, E. T., Psicologia sociale: Teorie sui processi psicologici, intraindividuali, interpersonali e intergruppi (pp.187-202). Traduzione italiana a cura di Pagliaro, S., Sacchi, S., & Vezzali, L. Milano: Edra.
4. Turner, J. C. & Reynolds, K. J. (2019). La teoria della categorizzazione di sé, in Van Lange, P. A. M., Kruglanski, A. W., & Higgins, E. T., Psicologia sociale: Teorie sui processi psicologici, intraindividuali, interpersonali e intergruppi (pp. 203-216). Traduzione italiana a cura di Pagliaro, S., Sacchi, S., & Vezzali, L. Milano: Edra.
5. Pratto, F., Sidanius, J., & Levin, S. (2006). Social dominance theory and the dynamics of intergroup relations: Taking stock and looking forward. European Review of Social Psychology, 17, 271–320.
6. Roberson L. & Kulik C. T. (2007). Stereotype Threat at Work. Academy of Management Perspectives, 21, 24-40.
7. Casad, B,J. & Bryant, W.J. (2016). Addressing Stereotype Threat is Critical to Diversity and Inclusion in Organizational Psychology. Front. Psychol.7:8. doi:10.3389/fpsyg.2016.00008
Chapters and journal articles will be available on the moodle platform. Non attending students who might find it difficult to study in English are invited use power points on moodle as supplementary materials (not substitutes).
Bibliography
Didactic methods
Lectures and in-class assignments aimed at developing students’ skills of group observation and analysis, understanding of group processes, management of diversity-related processes.
Lectures will be in presence. Materials such as power points and texts of in-class assignments will be made available in moodle for students that will be unable to attend some lectures.
Learning assessment procedures
The exam will consist of a written exam test. The written exam test (for both attending and non attending students) consists of 3 open-ended questions. Each answer will be awarded up to 10 points/marks.
For the winter, summer, and autumn sessions of exams (a.y. 24-25) students of previous academic years can refer to the syllabus of a.y. 23-24.
Evaluation criteria
Knowledge of theoretical constructs will be assessed, as well as the ability to understand, analyze and communicate and interpret social and organizational behaviors in the light of the theories and concepts covered by the study program.
Criteria for the composition of the final grade
The final grade will be the sum of the points/grades of each of the three questions of the test.
Exam language
Italiano