Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

Study Plan

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.

2° Year  activated in the A.Y. 2024/2025

ModulesCreditsTAFSSD
2 modules among the following
Final exam
12
E
-
activated in the A.Y. 2024/2025
ModulesCreditsTAFSSD
2 modules among the following
Final exam
12
E
-
Modules Credits TAF SSD
Between the years: 1°- 2°
1 module between the following ("Advanced international accounting" 1st year; "Business valuation" 2nd year)
Between the years: 1°- 2°
Between the years: 1°- 2°
English B2
4
F
-

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.




S Placements in companies, public or private institutions and professional associations

Teaching code

4S009929

Credits

9

Coordinator

Not yet assigned

Language

Italian

Scientific Disciplinary Sector (SSD)

SECS-P/08 - MANAGEMENT

Courses Single

Authorized

The teaching is organized as follows:

Parte 1

Credits

5

Period

Secondo semestre LM

Academic staff

Marco Giusti

Parte 2

Credits

4

Period

Secondo semestre LM

Academic staff

Federico Testa

Learning objectives

The course aims to develop knowledge of public services and professional services to businesses, such as business consulting. In particular, the course aims to provide knowledge on the role and functions of public institutions, as well as on the management characteristics and peculiarities of public utilities.
In addition, it aims to develop the ability to design organizational and managerial profiles, as well as process management of professional services. Particular attention is also paid to knowledge of the core product offered, as well as customer analysis, customer portfolio segmentation, managerial ability to listen to customer needs and expectations, as well as the quality of service and customer satisfaction. At the end of the learning process and in compliance with the educational objectives of the course, the student will have acquired the knowledge and skills necessary to implement an effective management of public and professional services.

Bibliography

Visualizza la bibliografia con Leganto, strumento che il Sistema Bibliotecario mette a disposizione per recuperare i testi in programma d'esame in modo semplice e innovativo.