Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

Academic calendar

The academic calendar shows the deadlines and scheduled events that are relevant to students, teaching and technical-administrative staff of the University. Public holidays and University closures are also indicated. The academic year normally begins on 1 October each year and ends on 30 September of the following year.

Academic calendar

Course calendar

The Academic Calendar sets out the degree programme lecture and exam timetables, as well as the relevant university closure dates..

Definition of lesson periods
Period From To
Sem. 1A Sep 21, 2020 Oct 31, 2020
Sem. 1B Nov 9, 2020 Jan 9, 2021
Sem. 2A Feb 15, 2021 Apr 1, 2021
Sem. 2B Apr 14, 2021 May 29, 2021
Exam sessions
Session From To
Sessione d'esame invernale Jan 14, 2021 Feb 13, 2021
Sessione d'esame estiva Jun 7, 2021 Jul 24, 2021
Sessione d'esame autunnale Aug 23, 2021 Sep 18, 2021
Degree sessions
Session From To
Sessione di laurea estiva Jul 5, 2021 Jul 10, 2021
Sessione di laurea autunnale Nov 8, 2021 Nov 13, 2021
Sessione di laurea invernale Mar 28, 2022 Apr 1, 2022
Holidays
Period From To
Festa di Ognissanti Nov 1, 2020 Nov 1, 2020
Festa dell'Immacolata Dec 8, 2020 Dec 8, 2020
Vacanze di Natale Dec 24, 2020 Jan 6, 2021
Vacanze di Pasqua Apr 2, 2021 Apr 6, 2021
Festa della liberazione Apr 25, 2021 Apr 25, 2021
Festa del lavoro May 1, 2021 May 1, 2021
Festa del Santo Patrono May 21, 2021 May 21, 2021
Festa della Repubblica Jun 2, 2021 Jun 2, 2021
Vacanze estive Aug 9, 2021 Aug 15, 2021

Exam calendar

Exam dates and rounds are managed by the relevant Humanistic Studies Teaching and Student Services Unit.
To view all the exam sessions available, please use the Exam dashboard on ESSE3.
If you forgot your login details or have problems logging in, please contact the relevant IT HelpDesk, or check the login details recovery web page.

Exam calendar

Should you have any doubts or questions, please check the Enrolment FAQs

Academic staff

A C D G L M N P R S

Amaddeo Francesco

francesco.amaddeo@univr.it 045 8124930

Capiluppi Claudio

claudio.capiluppi@univr.it 045/802.8621

Carreri Anna

anna.carreri@univr.it 0458028672

Cecchi Sergio

sergio.cecchi@univr.it 0458028034

Cima Rosanna

rosanna.cima@univr.it 0458028046

Decarli Giorgia

giorgia.decarli@univr.it

Dusi Paola

paola.dusi@univr.it 045/8028616

Gosetti Giorgio

giorgio.gosetti@univr.it 045.8028650

Guiglia Giovanni

giovanni.guiglia@univr.it 045 802 8225

Lonardi Cristina

cristina.lonardi@univr.it 045/8028360

Meneghini Anna Maria

anna.meneghini@univr.it +39 045 802 8602

Mori Luca

luca.mori@univr.it 045 802 8388

Moro Sergio

sergio.moro@univr.it +39 045 8028857

Nocera Antonio

antonio.nocera@univr.it

Parini Giorgia Anna

giorgiaanna.parini@univr.it

Pasqualotto Luciano

luciano.pasqualotto@univr.it 02 87198535

Perlini Cinzia

cinzia.perlini@univr.it +39 0458126691

Poli Albino

albino.poli@univr.it 045 8027658

Raccanello Daniela

daniela.raccanello@univr.it 045 8028157

Salvan Antonella

antonella.salvan@univr.it

Soregotti Carlo

carlo.soregotti@univr.it

Stanzani Sandro

sandro.stanzani@univr.it +39 0458028649

Study Plan

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University. Please select your Study Plan based on your enrolment year.

ModulesCreditsTAFSSD
6
B
MED/25 ,MED/42
1 module between the following
Training 3rd year
9
F
-
Final exam
6
E
-

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.




SPlacements in companies, public or private institutions and professional associations

Teaching code

4S000599

Teacher

Paola Dusi

Coordinatore

Paola Dusi

Credits

6

Language

Italian

Scientific Disciplinary Sector (SSD)

M-PED/04 - EDUCATIONAL RESEARCH

Period

Sem. 2A dal Feb 13, 2023 al Apr 6, 2023.

Learning objectives

General Learning outcomes Knowledge and understanding - Knowledge and understanding of the principles concerning the listening attitude - Knowledge and understanding of the empathic relationship Ability to apply knowledge and understanding - Ability to develop a collaborative and constructive relationship both with the user and the other professional roles involved in the helping processes. Specific learning outcomes: The course is designed to improve students’ awareness of the complexity of the relationship between service-provider and service-user when social workers are required to support people whose cultural background is different from their own. Key subject areas include the impact of the service-provider’s (i.e. social worker’s) beliefs and understandings, communication style and sensibilities (in terms of sensitive subject matter) on the support relationship, as well as the importance of intercultural negotiation and mediation in the management of support activities with people who are themselves migrants or come from a migrant background. The course focuses in particular on the Critical Incident/Culture Shock technique developed by Margalit Cohen-Emerique – which places the (future) professional, with their particular frame of reference, areas of sensitivity and communication style, at the heart of the process of reflection – to help the student develop an intercultural approach in their work going forward.

Learning outcomes – theoretical knowledge and skills:
By the end of the course, students will be expected to:
- understand the concept of the “frame of reference”;
- be familiar with the primary barriers to engagement and communication with the other;
- be familiar with the key components of the Critical Incident methodology;
- understand how the processes involved in cultural or intercultural mediation are structured.

Learning outcomes – applied knowledge and skills:
By the end of the course, students will be expected to be able to:
- recognise and interpret the assumptions and values that determine different cultural frames of reference;
- recognise different communication styles;
- apply the Critical Incident methodology to analyse specific cases and interventions.

Learning outcomes – independent appraisal skills:
By the end of the course, students will be expected to have developed:
- the capacity to critically appraise the relationship between social needs and an intercultural approach to communication;
- an awareness of the hidden aspects of a culture and the impact of our preconceptions and beliefs on our way of being in the world and in relation to others;
- the ability to recognise the specific and relative qualities of our own cultural and professional models.

Learning outcomes – communication skills:
By the end of the course, students will be expected to:
- be familiar with the technical and academic terminology relating to an intercultural approach to the subjects of interest;
- have developed core intercultural competences, specifically:
i. awareness of their own frame of reference and communication style;
ii. listening as a path to more effective and mindful management of relationships with colleagues and service-users
- have developed core competences in intercultural negotiation.

Learning outcomes – interpretive skills:
By the end of the course, students will be expected to be able to:
- use the Critical Incident methodology as a mode of personal (and team) learning;
- identify and source tools and materials that can be used to develop an intercultural approach in their work;
- use models of intercultural competence to analyse/evaluate/improve their personal style of intercultural communication/negotiation/mediation.

Prerequisites and basic notions

- familiarity with the concepts of “competence” and “the intercultural approach”
- a grounding in the basic principles of human communication.

Program

Summary of course contents:

1. The multicultural global society
- Promoting inclusion and democracy: an intercultural approach

2. Margalit Cohen-Emerique’s Critical Incident methodology for training support-services professionals – part 1

- Critical incidents: a training methodology for developing an intercultural approach.
- Barriers to understanding the other
- The other's frame of reference
- Communication styles

3. An intercultural approach: the Cohen-Emerique method, part 2 – Negotiation and Intercultural mediation
- Conflict resolution: negotiation
- The concept of mediation
- Cultural vs. intercultural mediation
- managing the support relationship in collaboration with cultural mediators

Bibliography

Visualizza la bibliografia con Leganto, strumento che il Sistema Bibliotecario mette a disposizione per recuperare i testi in programma d'esame in modo semplice e innovativo.

Didactic methods

Teaching methods and learning settings
In additional to traditional lectures, the course is based on workshop-type activities, in particular:
a) showing video/film sequences, with accompanying discussion and analysis.
b) reading passages from autobiographical and narrative texts by experts in intercultural competence and/or authors from a migrant or non-Western background.
c) analysing critical incidents.
d) analysing interviews carried out with social work professionals who work in areas characterised by dense migrant populations.

Learning assessment procedures

ASSESSMENT. Scope of assessment:
Students will be required to demonstrate:
1) familiarity with the basic principles of the intercultural approach.
2) familiarity with the basic principles of intercultural communication (ICC) and mediation.
3) the ability to analyse the critical incidents and experiences recounted/collected via the interviews from an intercultural perspective, demonstrating that they have fully assimilated this form of inquiry and learning.
4) the ability to formulate lines of reasoning in a concise, academically rigorous, and syntactically accurate manner, not least by identifying the essential elements that emerge in relation to the themes and issues under consideration.


Nature of the assessment and material covered:
The assessment of learning outcomes:
- An individual written essay, which:
i) critically analyse Cohen Emerique’s intercultural approach and critical incidents’ training model; ii) produce a classification of the critical incidents presented during the course, using, as appropriate, the concepts, theoretical models and interventions covered during the course (i.e. cultural frames, communication methods, sensitive areas, critical nodes, required competencies, etc. relating to encounters between people from different cultural backgrounds).



Instructions for drafting the essay

The data analysis process should be supported by references to the texts covered during the course (and to other works and studies known to the student or students). The length of the essay is to be decided by the student or students themselves. The recommended minimum length, however, is 5 pages (each of 3,000 characters) plus the bibliography and appendices.
The essay should include:
- a cover (with full names and matriculation numbers of the student or students, the name of the degree course, the project title, and a contact email address and telephone number;
- an abstract/brief summary of the project;
- introduction;
- Cohen Emerique’s intercultural approach and her critical incidents training model;
- classification and analysis of the critical incidents presented during the course;
- conclusion;
- bibliography
- appendices: critical incidents analyzed during the course.

The text should be subdivided into paragraphs and supplemented, in a proper academic fashion, by footnotes and final bibliography.
The essay must be submitted by email to the course leader within the exam date selected by the student.

Evaluation criteria

Marks will be awarded on the basis of the following performance criteria:

The essay must provide clear evidence of learning:
-command of specialist terminology pertaining to the sector in question;
- by analyzing and discussing the critical incidents presented in class;
- by citing the texts indicated in the bibliography and other texts identified during the research process,
- by providing a personal interpretation of, and reflection on, the lessons attended bibliographical sources.
- demonstration of personal reflection on the material studied and the ability to reconcile theory and practice;
- correct grammar and syntax.

Criteria for the composition of the final grade

The assessment result will be expressed as a score out of a possible thirty marks

Exam language

italiano

Type D and Type F activities

Modules not yet included

Career prospects


Module/Programme news

News for students

There you will find information, resources and services useful during your time at the University (Student’s exam record, your study plan on ESSE3, Distance Learning courses, university email account, office forms, administrative procedures, etc.). You can log into MyUnivr with your GIA login details.

Student mentoring


Linguistic training CLA


Gestione carriere


Practical information for students


Graduation

Attachments

List of theses and work experience proposals

theses proposals Research area
Proposta tesi Various topics

Assistente Sociale

Comune e Università di Verona collaborano per la formazione alla professione di assistente sociale. 

Professione  Assistente Sociale 

Pagina aggiornata il 18/1/2022
 


Stage e Tirocini

Le attività̀ di tirocinio degli studenti si svolgono presso strutture esterne, convenzionate con l’Università degli Studi di Verona ai sensi delle vigenti disposizioni in materia. Nelle strutture esterne gli studenti svolgono le attività di tirocinio sotto la responsabilità di un assistente sociale (Tutor-supervisore), appartenente a dette strutture, coordinato a sua volta dal responsabile del tirocinio presso il Corso di Studio.
In assenza di un assistente sociale, operante nella struttura esterna, il Collegio didattico, per quanto di competenza, decide, su proposta dei responsabili del tirocinio, in ordine alle condizioni per l’effettuazione o la prosecuzione delle attività di tirocinio degli studenti interessati. Le attività di tirocinio sono obbligatorie per almeno 450 ore.
Il Collegio didattico, in deroga alle disposizioni del presente articolo, può consentire a studenti che si trovino in particolari condizioni, in specie se disabili, lavoratori o impegnati in organismi collegiali dell’Università degli Studi di Verona, di non ottemperare in parte all’obbligo di frequenza alle attività di tirocinio, predisponendo forme alternative di tirocinio, anche tramite supporti telematici e multimediali interattivi.
I responsabili delle attività di tirocinio presso il Corso di Studio, anche avvalendosi di appositi collaboratori o tutori esterni, accertano la presenza degli studenti presso le rispettive strutture. A tal fine utilizzano un apposito libretto di frequenza per ciascuno studente.
Al termine dell’attività di tirocinio, lo studente deve presentare una relazione scritta al responsabile di tale attività presso il Corso di Studio. Lo studente elabora la relazione scritta, controfirmata dal Tutor-supervisore. La relazione finale viene valutata dal responsabile del tirocinio presso il Corso di Studio e deve tenere conto degli obiettivi prefissati dal Collegio didattico.


La valutazione viene attribuita al tirocinio nel seguente modo: sufficiente = 1; buono = 2; ottimo = 3; eccellente = 4 e verrà aggiunta alla media dei voti del curriculum al momento della discussione della tesi.
Gli Uffici della Direzione Didattica e Servizi agli Studenti predispongono la documentazione necessaria allo svolgimento delle attività̀ di tirocinio, comprese attestazioni e certificazioni.
Nel caso in cui lo studente partecipi a programmi di mobilità internazionale, le attività̀ di tirocinio vengono regolamentate come segue:

A – Lo studente svolge il Tirocinio presso la sede estera.
Se lo studente svolge il Tirocinio all’estero si ritengono assolti gli obbligo relativi al Laboratorio se:
  • -  lo studente aggiorna il proprio docente/tutor con brevi relazioni mensili da inviare mezzo mail, sull’andamento del lavoro svolto presso la sede estera;
  • -  produce una relazione finale completa del tirocinio svolto.
    La valutazione finale del laboratorio di guida al tirocinio sarà̀ effettuata da parte del tutor del laboratorio sulla base della relazione dello studente tenendo conto della eventuale valutazione da parte del supervisore estero.
 
B – Lo studente non svolge il Tirocinio presso la sede estera.
Se lo studente non svolge il Tirocinio nella sede estera e lo deve fare al rientro:
lo studente effettua uno/due incontri individuali iniziali con il docente/tutor in cui predisporre quanto necessita per l’avvio del tirocinio e nei quali verranno forniti materiali, griglie ed eventuali testi di riferimento;
invia brevi relazioni mensili sull’andamento del tirocinio che sarà svolto in Italia al di fuori del periodo in cui si tiene il laboratorio di guida al tirocinio;
produce la relazione finale completa del tirocinio svolto”. 

Per altre informazioni in merito alle procedure per svolgere il tirocinio, è possibile contattare l'Ufficio Stage e Tirocini.

Area riservata studenti