Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Study Plan
This information is intended exclusively for students already enrolled in this course.If you are a new student interested in enrolling, you can find information about the course of study on the course page:
Laurea magistrale in Governance dell'emergenza - Enrollment from 2025/2026The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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1 module to be chosen between the following1 module to be chosen between the following1 module to be chosen between the following1 module to be chosen between the following2° Year activated in the A.Y. 2021/2022
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1 module to be chosen between the following1 module to be chosen between the following1 module to be chosen between the following| Modules | Credits | TAF | SSD |
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1 module to be chosen between the following1 module to be chosen between the following1 module to be chosen between the following1 module to be chosen between the following| Modules | Credits | TAF | SSD |
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1 module to be chosen between the following1 module to be chosen between the following1 module to be chosen between the following| Modules | Credits | TAF | SSD |
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Public management (2020/2021)
Teaching code
4S003646
Teacher
Coordinator
Credits
6
Language
Italian
Scientific Disciplinary Sector (SSD)
SECS-P/08 - MANAGEMENT
Period
1° periodo di lezioni - GEM dal Sep 30, 2020 al Dec 19, 2020.
Learning outcomes
This course intends to provide students with the competencies to analyze the context of public ser-vices in Italy, with a particular focus on public utilities. In addition, the course aims to develop in stu-dents critical understanding of the role of public vs. private actors in public service management. Moreover, the course will offer some managerial tools to improve service quality according to a cus-tomer-oriented approach. In order to encourage students’ learning ability, real-life case studies will be presented and discussed.
Program
Training (Learning) objectives 2020-2021
The course intends to:
1. Briefly illustrate the leading Management techniques
2. Pass on the legal and technical knowledge required to understand the situation of the public service in Italy, with specific attention to the local public service.
3. Encourage a critical point of view of the public and private roles in managing public services.
4. Be aware of the great THREAT: THE GLOBAL WARMING and about the contrast Strateies: decarbonization and Green Deal
Program 2020-2021
1. Management techniques: material resources
2. Management techniques: immaterial resources
3. The concept of Public service: rules and competitors
4. Productions chain of the main services: gas, electriciy, water system, environmental services.
5. Global Warming, Action Governance
6. UE Goal: decarbonisation, Green Deal, Energy transition, Energetic and environmental strategy
7. Public and Private role: regulations development and relevant area legislation
8. Italian Utilities
| Author | Title | Publishing house | Year | ISBN | Notes |
|---|---|---|---|---|---|
| DEZI L. - GILARDONI A. - MIGLIETTA A. - TESTA F. | Economia e management delle imprese di pubblica utilità | CEDAM | 2005 | ||
| Simeoni F., Vigolo V. | Modelli per la valutazione della convenienza degli investimenti industriali | Giuffrè Editore | 2006 | ||
| GSE - Gestore Servizi Elettrici | Rapporto Attività 2019 | GSE | 2020 | ||
| IPCC, Internationa Pannel Climate Change- tradotto da SISC_Società Italiana per le Scienze del Clima | Rapporto IPCC - Riscaldamento Globale 1,5°C - Sommario per i decisori politici - Italiano | SISC | 2020 | Il SISC, Società Italiana per le Scienze del Clima ha tradotto in Italiano il sommario per i decisori politici del rapporto IPCC, International Pannel Climate Change. Non si tratta quindi di una traduzione ufficiale, ma è certamente la traduzione scientificamente più curata disponibile, essendo stata redatta dal SISC, composto da Meteorologi e proffessori di climatologia |
Examination Methods
The comprehension of point 1. and 2. of the program and the general knowledge of the other 6 point will be assessed through a written examination.
The students who pass the written examination will be further assessed through an oral examination finalized to demonstrate the deeper comprehension of the remaining 6 points.
