Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

This information is intended exclusively for students already enrolled in this course.
If you are a new student interested in enrolling, you can find information about the course of study on the course page:

Laurea magistrale in Lingue per la comunicazione turistica e commerciale - Enrollment from 2025/2026

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.

CURRICULUM TIPO:
activated in the A.Y. 2016/2017
ModulesCreditsTAFSSD
Modules Credits TAF SSD
Between the years: 1°- 2°
Between the years: 1°- 2°
3rd foreign language
12
F
-

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.




S Placements in companies, public or private institutions and professional associations

Teaching code

4S02574

Coordinator

Fabio Cassia

Credits

9

Language

Italian

Scientific Disciplinary Sector (SSD)

SECS-P/08 - MANAGEMENT

Period

I semestre dal Oct 1, 2015 al Jan 9, 2016.

Learning outcomes

The course aims at providing a set of theoretical and practical tools to manage the firm’s internationalization process. Choices related to emerging markets entry and to competition in business-to-business contexts will be covered in detail. Starting from the analysis of strategic decisions, some operational choices will be presented as well, including a focus on sales management.

Program

The international scenario: mature markets, emerging markets, globalization

Foreign market entry: analysis of opportunities and entry modes

Competitive advantages and positioning of the offering in foreign markets:
-Positioning of the offering
-Product strategy
-Pricing strategy
-Communication strategy and cross-cultural management

International competition in business-to-business markets:
-Business-to-business marketing tools
-Business-to-business branding strategies

Sales management as a tool to compete in foreign markets:
-The need for a relational selling approach
-Key Account Management and other key decisions in sales management



Textbooks and study materials

For attending students:
-Slides posted on the e-learning platform, lecture notes, business presentations’ notes.
-Valdani, Bertoli (2014), “Marketing internazionale”, Egea: paragraphs 5.1, 5.2, 5.3 e 5.4 and chapters 8, 9, 10 & 11.
-Ferrazzi, Tacconi (2012), “Me ne vado a est”, Infinito Edizioni.
-Sisti, Guenzi, Caiozzo (2015), “Gestire le vendite. L’eccellenza nel sales management”, Egea, chapters 2, 3, 4, 5 e 9.

For not attending students:
-Valdani, Bertoli (2014), “Marketing internazionale”, Egea: chapters 1, 5 (only par. 5.1, 5.2, 5.3 & 5.4), 8, 9, 10 & 11.
-Sisti, Guenzi, Caiozzo (2015), “Gestire le vendite. L’eccellenza nel sales management”, Egea, capitoli 2, 3, 4, 5 e 9.
-Ferrazzi, Tacconi (2012), “Me ne vado a est”, Infinito Edizioni.
-Cassia F. (2009), “Business-to-business branding: continuità, discontinuità e problemi aperti” (article posted on the course web page).

Examination Methods

The exam consists of a written test to assess accurate knowledge, followed by an oral exam. The oral exam is compulsory only for those students that have obtained a particularly high mark in the written test, for all other students it is optional.

Students with disabilities or specific learning disorders (SLD), who intend to request the adaptation of the exam, must follow the instructions given HERE

Teaching materials e documents