To show the organization of the course that includes this module, follow this link:  Course organization

Learning outcomes

The course purpose is to provide the teorical and practic groundwork to Recognize the building blocks communication , some parts of your communication style , exercise empathic listening and effective communication in the relationship with the person , guardians and gruppoclasse . Reflect on aspects of education and training are particularly relevant today , know a general overview of the development of the individual and its needs in the fields of healthcare.

Program

Human communication
- Frame statutory and professional (Dublin descriptors, code of ethics)
- The interpersonal perception (reality and maps)
- The linear theory of communication (Jakobson and the six functions of communication)
- The axioms of communication (Watzlawich and the Palo Alto school)
- Verbal communication, para, nonverbal
- The proxemics: the theory of Hall: interpersonal areas
- Health professional and distance
- Touch and contact: touch instrumental and expressive touch

Models of the helping relationship
- The paradigm of Carl Rogers: respect, authenticity, congruence, empathy, acceptance and unconditional positive
- Disease and illness
- The agenda of the patient
- Emotions primary, secondary, background
- Awareness of one's emotions, empathic attitude

Not facilitating communication styles
- Stereotypes and prejudices
- Stereotyped phrases, escalating symmetrical, complementary rigid, medical jargon, ect ...

Effective techniques of helping relationship
- The clinical interview
- Active listening
- Open question, demand clarification, closed questions,
reformulation, verification, legitimacy, thoughtful comments, comment empathetic, change point of view.

Examination Methods

At the end of the course, the students will be able to:
Recognize the communication building blocks, some traits of their own communication style, exercise empathic listening and effective communication in the relation with the person, tutors and classmates.
Reflect on educational and training aspects that are particularly relevant today, and get a general overview of the development of the individual and its needs in the fields of healthcare

Written and oral sessions dedicated co - presence