Studying at the University of Verona

Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.

This information is intended exclusively for students already enrolled in this course.
If you are a new student interested in enrolling, you can find information about the course of study on the course page:

Laurea in Scienze della comunicazione - Enrollment from 2025/2026

The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.

2° Year  activated in the A.Y. 2019/2020

ModulesCreditsTAFSSD
2nd foreign language
6
E
-

3° Year  activated in the A.Y. 2020/2021

ModulesCreditsTAFSSD
Prova finale
6
E
-
activated in the A.Y. 2019/2020
ModulesCreditsTAFSSD
2nd foreign language
6
E
-
Modules Credits TAF SSD
Between the years: 1°- 2°- 3°
Between the years: 1°- 2°- 3°
Stage/laboratories
9
F
-

Legend | Type of training activity (TTA)

TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.




S Placements in companies, public or private institutions and professional associations

iIntroductory
padvanced
mMasterful

Teaching code

4S02216

Credits

6

Language

Italian

Scientific Disciplinary Sector (SSD)

SECS-P/08 - MANAGEMENT

Period

Sem 1A, Sem 1B

Learning outcomes

The course aims to increase the knowledge about organizational studies and management information systems, focusing on information, processes and the value generated by the organizational structure. The objective is to provide the student with the tools to verify and evaluate the organizational structures, business processes and the specific characteristics of the information. For this reason, it will analyze the business problems, and then defines the structures and tools for coordination. We will also analyze the Enterprise Resource Planning (ERP), and then analyze and evaluate the characteristics of Web Information Systems and more generally the e-Business platforms, for the management and sharing of information on the Web. In the final phase of the course, we will they will take into consideration decision-making processes and Decision Suppor Systems applications, as well as Business Intelligence and Customer Relationship Management (CRM) tools, for the assessment of company management (management control) and for the best definition of future scenarios (planning strategic).

Program

The contents of the course can be summarized as follows:
- Organizational studies (organizational structures)
- Organizational theories (Overview)
- Organizational behavior (Overview)
- Organizational variables and coordination mechanisms
- Business Process Management
- Enterprise resource planning (ERP)
- Knowledge Management and Content Management
- Web Information Systems tools
- Customer Relationship Management (CRM)
- Business Intelligence (Overview)

Reference texts
Author Title Publishing house Year ISBN Notes
Richard L. Daft Organizzazione Aziendale (Edizione 7) MAGGIOLI 2021 978-88-916-4714-6 I capitoli su cui vertirà l'esame finale sono: 1, 2, 3, 4, 5, 7, 8, 10 e 11

Examination Methods

The final test will be written (three open questions).

Due to the Coronavirus pandemic, and in accordance with the University of Verona guidelines, during ​the 2020 summer session, the assessment modality will be modified as follows: online oral exam. Mainly, the ZOOM platform will be used. Please, download this platform from the University of Verona website (https://www.univr.it/it/zoom-videoconferenze).
Thank you for your understanding.

Students with disabilities or specific learning disorders (SLD), who intend to request the adaptation of the exam, must follow the instructions given HERE