Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Academic calendar
The academic calendar shows the deadlines and scheduled events that are relevant to students, teaching and technical-administrative staff of the University. Public holidays and University closures are also indicated. The academic year normally begins on 1 October each year and ends on 30 September of the following year.
Course calendar
The Academic Calendar sets out the degree programme lecture and exam timetables, as well as the relevant university closure dates..
| Period | From | To |
|---|---|---|
| primo semestre (lauree magistrali) | Oct 4, 2021 | Dec 17, 2021 |
| secondo semestre (lauree magistrali) | Feb 21, 2022 | May 13, 2022 |
| Session | From | To |
|---|---|---|
| sessione invernale | Jan 10, 2022 | Feb 18, 2022 |
| sessione estiva | May 23, 2022 | Jul 8, 2022 |
| sessione autunnale | Aug 22, 2022 | Sep 23, 2022 |
| Session | From | To |
|---|---|---|
| sessione autunnale (validità a.a. 2020/2021) | Dec 6, 2021 | Dec 10, 2021 |
| sessione invernale (validità a.a. 2020/2021) | Apr 6, 2022 | Apr 8, 2022 |
| sessione estiva (validità a.a. 2021/2022) | Sep 5, 2022 | Sep 6, 2022 |
Exam calendar
Exam dates and rounds are managed by the relevant Economics Teaching and Student Services Unit.
To view all the exam sessions available, please use the Exam dashboard on ESSE3.
If you forgot your login details or have problems logging in, please contact the relevant IT HelpDesk, or check the login details recovery web page.
Should you have any doubts or questions, please check the Enrolment FAQs
Academic staff
045 802 8691 (VR) 0444 393931 (VI)
tomas.chiaramonte@univr.it
massimo.melchiori@univr.it
giovanni.sandrini@univr.it
Vannucci Virginia
virginia.vannucci@univr.it
Study Plan
The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University. Please select your Study Plan based on your enrolment year.
| Modules | Credits | TAF | SSD |
|---|
| Modules | Credits | TAF | SSD |
|---|
1° Year
| Modules | Credits | TAF | SSD |
|---|
2° Year activated in the A.Y. 2022/2023
| Modules | Credits | TAF | SSD |
|---|
| Modules | Credits | TAF | SSD |
|---|
Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Quality management (2021/2022)
Teaching code
4S008100
Teacher
Coordinatore
Credits
6
Language
Italian
Scientific Disciplinary Sector (SSD)
SECS-P/13 - COMMODITY SCIENCES
Period
primo semestre (lauree magistrali) dal Oct 4, 2021 al Dec 17, 2021.
Learning outcomes
The course provides knowledge of some fundamentals concepst of quality management. The main expected results are: KNOWLEDGE: 1. know and distinguish the quality of products and services, and customer satisfaction 2. learn about quality control tools and customer satisfaction monitoring 3. know the relationship between quality and customer satisfaction,on one side, and company’s revenues and costs, on the other side; SKILLS: 4. correctly read data derived from quality control and customer satisfaction monitoring; 5. understand their relationship with costs and revenues 6. define the best quality improvement strategies for the markets of the company
Program
The first part of the program deals with the relations that links quality to cost and revenue variables, to product and service typology, and, last but not least, to customers satisfaction. The second part explores the design of products and services, quality control tools and measurement of customer satisfaction as indispensable bases for improvement policies. At the end of the course the student will have acquired the skills necessary to understand the dimensions of quality in manufacturing and service companies, and to identify the consequent policies to improve quality and customers satisfaction.
1) Defining quality;
2) Some basic categories of quality costs;
3) Quality in manufacturing and in service organizations;
4) The relationship between quality and customer satisfaction;
5) The effects of customer heterogeneity and variability;
6) Quality dimensions, quality attributes and customer behaviour;
7) The role of quality in strategy definition;
8) Design of products, processes and services;
9) Measures of customer satisfaction and instruments for quality control;
10) Policies for quality and customers satisfaction improvement.
The teaching method consists of lectures in the classroom with the use of slides. The University may introduce changes to the teaching method adopted, based on the evolution of the epidemiological situation.
Teaching materials will be made available on the elearning platform of the course.
Examination Methods
The final exam will be written as far as the epidemiological situation will permitt. Online exam will be admitted on student request and in respect of University deliberations.
The assessment will be mainly referred to the analytical skills demonstrated by the student, especially for what concerns the identification and explanation of relationships between quality management and other variables
Type D and Type F activities
Nei piani didattici di ciascun Corso di studio è previsto l’obbligo di conseguire un certo numero di crediti formativi mediante attività a scelta (chiamate anche "di tipologia D e F").
Oltre che in insegnamenti previsti nei piani didattici di altri corsi di studio e in certificazioni linguistiche o informatiche secondo quanto specificato nei regolamenti di ciascun corso, tali attività possono consistere anche in iniziative extracurriculari di contenuto vario, quali ad esempio la partecipazione a un seminario o a un ciclo di seminari, la frequenza di laboratori didattici, lo svolgimento di project work, stage aggiuntivo, eccetera.
Come per ogni altra attività a scelta, è necessario che anche queste non costituiscano un duplicato di conoscenze e competenze già acquisite dallo studente.
Quelle elencate in questa pagina sono le iniziative extracurriculari che sono state approvate dal Consiglio della Scuola di Economia e Management e quindi consentono a chi vi partecipa l'acquisizione dei CFU specificati, alle condizioni riportate nelle pagine di dettaglio di ciascuna iniziativa.
Si ricorda in proposito che:
- tutte queste iniziative richiedono, per l'acquisizione dei relativi CFU, il superamento di una prova di verifica delle competenze acquisite, secondo le indicazioni contenute nella sezione "Modalità d'esame" della singola attività;
- lo studente è tenuto a inserire nel proprio piano degli studi l'attività prescelta e a iscriversi all'appello appositamente creato per la verbalizzazione, la cui data viene stabilita dal docente di riferimento e pubblicata nella sezione "Modalità d'esame" della singola attività.
COMPETENZE TRASVERSALI
Scopri i percorsi formativi promossi dal Teaching and learning centre dell'Ateneo, destinati agli studenti iscritti ai corsi di laurea, volti alla promozione delle competenze trasversali: https://talc.univr.it/it/competenze-trasversali
ATTENZIONE: Per essere ammessi a sostenere una qualsiasi attività didattica, inlcuse quelle a scelta, è necessario essere iscritti all'anno di corso in cui essa viene offerta. Si raccomanda, pertanto, ai laureandi delle sessioni di dicembre e aprile di NON svolgere attività extracurriculari del nuovo anno accademico, cui loro non risultano iscritti, essendo tali sessioni di laurea con validità riferita all'anno accademico precedente. Quindi, per attività svolte in un anno accademico cui non si è iscritti, non si potrà dar luogo a riconoscimento di CFU.
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | The fashion lab (1 ECTS) | D |
Caterina Fratea
(Coordinatore)
|
| 1° 2° | The fashion lab (2 ECTS) | D |
Caterina Fratea
(Coordinatore)
|
| 1° 2° | The fashion lab (3 ECTS) | D |
Caterina Fratea
(Coordinatore)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | Job Club | D |
Paola Signori
(Coordinatore)
|
| 1° 2° | Sustainable tourism Lab | D |
Paola Signori
(Coordinatore)
|
| 1° 2° | Marketing plan | D |
Virginia Vannucci
(Coordinatore)
|
| 1° 2° | Soft skills Coaching Days (Esu 4 job) - 2021/2022 | D |
Paola Signori
(Coordinatore)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | Data Analysis Laboratory with R (Vicenza) | D |
Marco Minozzo
(Coordinatore)
|
| 1° 2° | Data Visualization Laboratory | D |
Marco Minozzo
(Coordinatore)
|
| 1° 2° | Python Laboratory | D |
Marco Minozzo
(Coordinatore)
|
| 1° 2° | Data Science Laboratory with SAP | D |
Marco Minozzo
(Coordinatore)
|
| 1° 2° | Advanced Excel Laboratory (Vicenza) | D |
Marco Minozzo
(Coordinatore)
|
| 1° 2° | Excel Laboratory (Vicenza) | D |
Marco Minozzo
(Coordinatore)
|
| 1° 2° | Programming in Matlab | D |
Marco Minozzo
(Coordinatore)
|
| 1° 2° | Programming in SAS | D |
Marco Minozzo
(Coordinatore)
|
| 1° 2° | Samsung Innovation Camp | D |
Marco Minozzo
(Coordinatore)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | Business & Predictive Analytics for International Firms (with Excel Applications) - 2021/2022 | D |
Angelo Zago
(Coordinatore)
|
| 1° 2° | What paradigms beyond the pandemic? Individual vs. Society, Private vs. Public | D |
Federico Brunetti
(Coordinatore)
|
| 1° 2° | Integrated Financial Planning | D |
Riccardo Stacchezzini
(Coordinatore)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | The fashion lab (1 ECTS) | D |
Caterina Fratea
(Coordinatore)
|
| 1° 2° | The fashion lab (2 ECTS) | D |
Caterina Fratea
(Coordinatore)
|
| 1° 2° | The fashion lab (3 ECTS) | D |
Caterina Fratea
(Coordinatore)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | La metodologia SEM applicata allo studio della relazione tra gestione del rischio e performance nelle PMI | D |
Cristina Florio
(Coordinatore)
|
| 1° 2° | Laboratory on research methods for business | D |
Cristina Florio
(Coordinatore)
|
| years | Modules | TAF | Teacher |
|---|---|---|---|
| 1° 2° | How to Enter in a Foreign Market. Theory and Applications - 2021/2022 | D |
Angelo Zago
(Coordinatore)
|
| 1° 2° | Internationalization and Sustainability. Friends or Enemies? | D |
Angelo Zago
(Coordinatore)
|
| 1° 2° | Internationalization and Sustainability. Friends or Enemies? | D |
Angelo Zago
(Coordinatore)
|
| 1° 2° | Internationalization and Sustainability. Friends or Enemies? | D |
Angelo Zago
(Coordinatore)
|
| 1° 2° | Contract drafting technique laboratory - Labor law module - 2021/2022 | D |
Andrea Pilati
(Coordinatore)
|
Career prospects
Module/Programme news
News for students
There you will find information, resources and services useful during your time at the University (Student’s exam record, your study plan on ESSE3, Distance Learning courses, university email account, office forms, administrative procedures, etc.). You can log into MyUnivr with your GIA login details: only in this way will you be able to receive notification of all the notices from your teachers and your secretariat via email and soon also via the Univr app.
Graduation
List of theses and work experience proposals
| theses proposals | Research area |
|---|---|
| Relationship Digital Marketing | Various topics |
| Social Media Marketing | Various topics |
