Studying at the University of Verona
Here you can find information on the organisational aspects of the Programme, lecture timetables, learning activities and useful contact details for your time at the University, from enrolment to graduation.
Study Plan
The Study Plan includes all modules, teaching and learning activities that each student will need to undertake during their time at the University.
Please select your Study Plan based on your enrollment year.
1° Year
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2° Year activated in the A.Y. 2020/2021
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3° Year activated in the A.Y. 2021/2022
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Legend | Type of training activity (TTA)
TAF (Type of Educational Activity) All courses and activities are classified into different types of educational activities, indicated by a letter.
Health and Social Services Organization (2021/2022)
Teaching code
4S000209
Credits
8
Coordinator
Language
Italian
Also offered in courses:
- Organization of health services and legislation - ORGANIZZAZIONE DEL SISTEMA SANITARIO E LEGISLAZIONE SANITARIA of the course Bachelor's degree in Dental Hygiene
- Health organizations and care processes - ORGANIZZAZIONE E LEGISLAZIONE DEI SISTEMI SANITARI of the course Bachelor's degree in Environmental and Workplace Accident Prevention Techniques (interuniversity)
The teaching is organized as follows:
Learning outcomes
The course aims to provide elements of labor law and the organization of the National Health System in order to know the organization of health and social services with particular reference to psychiatric services, their organizational structure, mission and framework legislative. EMPLOYMENT MODULE Training objectives: Make labor law comprehensible. Facilitating insertion into the world of work by providing knowledge on forms of work, employment, rights and obligations of the parts of the employment relationship and on tools for protecting the worker HEALTH SYSTEM ORGANIZATION MODULE AND HEALTH LEGISLATION Training objectives: To acquire knowledge on the organizational structure of the National Health Service in order to operate effectively in the complexity of the health system. Learning with a unified vision methods and skills to be used for the exercise of one's professional role towards users and in synergy with the other operators of the NHS. MODULE OF ORGANIZATION OF SOCIAL SERVICES Training objectives: The course aims to make students able to orient themselves within the complex and heterogeneous world of social services, providing tools and analysis criteria aimed at developing awareness and competence on the functioning and organization of services. MODULE OF SOCIOLOGY OF ORGANIZATIONAL PROCESSES Training objectives: The course aims to offer the basic tools for the analysis of organizational processes with particular attention to those processes that characterize healthcare organizations. The teaching aims to make future health professionals aware of the importance of historical, social and cultural aspects in the creation of organizational processes in healthcare. The course is structured in such a way as to take advantage of the significant experiential knowledge that female students and students have gained in different health organizations during the training periods of previous years, offering conceptual tools for a critical re-reading of the experience. The teaching will offer, first of all, some historical notes on the concept of organization and organizational processes. Moving from a culturalist perspective, the concepts of organizational culture, sense creation and organizational learning will be introduced using case studies to illustrate its meaning. The concepts learned will be used by students and students in writing a term paper on their internship experience that will allow them to put into practice the skills learned and will be subject to a final evaluation. Invia commenti Cronologia Salvate Community
Program
• Determinants of Health-:
- Concept and meaning of health; the “determinants” of health; the healthy lifestyles.
- Constitutional right to the health.
- Role and contribution of the Health Systems for attaining health.
• Health Systems and the Italian National Health Service (NHS)-:
- Different models of the world’s Health Systems, particularly the “National Health Service” [NHS].
- Development of the Italian Health System: from a health insurance scheme to the National Health Service model, equity and access to the health care. The central Government’s responsabilities and the regional and provincial Authorities’ duties in the health matters. The Local Health Units (USL).
- Principles, objectives and duties of the National Health Service according to the Law No 833/1978 that established it.
- Need for health and the demand for health services.
- Community diagnosis (ascertain the health of the population and the health services provided).
- Concept and meaning of priority setting.
• The organizational setup of the NHS and the operational arrangements of the Local Health Trusts (ASL)-:
- Organizational models of the ASL.
- Methods for the organization of work and for integration: structural and functional departments; multidisciplinary/ multiprofessional teams; guidelines and procedures; organization of the activities into processes; clinical networks; guidelines and protocols.
- Appropriateness, effectiveness and impact of the health services provided.
- Sustainability, efficiency , cost-benefit.
- The new 2017’s Essential healthcare levels (LEA).
- Health information System: use of data and indicators for ascertaining the hospital performance and the population health.
- The hospital’s standards.
- National health planning (National Health Plan; National Health Plan for Prevention 2014-2018; National Health Plan for Vaccination 2017-2019); regional and local health planning.
- Monitoring and evaluation of the performance attained.
- Accreditation of the health services.
- Integration between health and social security (welfare) services. Single Access Point (PUA), Multidisciplinary Evaluation Unit (UVM).
- Integration between Hospital care and Primary Health Care; the need for increased collaboration between Primary Care and Hospital Care; the intermediate health care; the role and the future of the hospital; the potential and the prospects of the Community Medicine.
- Medical records and Discharge hospital form (SDO).
- Hospital financing and planning, and the DRG (Diagnosis Related Groups) system. The coding system according to the ICD-9-CM for: DRG’s allocation; financing of the hospitals; epidemiological scope; evaluation of the hospital’s productivity; evaluation of the effectiveness of health care.
- The vaccinations among the health workers.
Examination Methods
Written examination with multiple choice questions and open questions.
Oral exam at the student’s request or after failure of the written exams.